Used 2023 BMW X3 for sale near River Forest, IL

I brought my car in for an oil change and multi point inspection. the inspection dealed that I a front brake issue. Mike, the employee I dealt with describe the issue and what it would take to repair it and how long I would have to wait he offered free transportation home if I wanted. because of the distance that I would have to travel there and back to home, I opted to delight the two hours in the lounge. I had coffee and water and I was fine. Mike came in several times to talk about the repair. He also said he had a rebate coupon I could use and he pointed out. I had points in my Buick awards account that I could convert to dollars to pay for the repair. That was very good service save me money and the car is running fine

We bought a '23 Tahoe Z71 and the sales process couldn't have been more seamless. Our salesman, Paul Degrazia, was terrific and made the purchase an enjoyable process, which is pretty rare. We came to terms quickly and we were finished within a couple hours. We love the vehicle and definitely recommend Bill Kay and Paul.

My oil change was less expensive than my estimate that I received when I arrived. Nick, my service advisor, did a great job and got me back on the road in less time than expected.

Great customer service and Bob was helpful but not pushy at all during the process. Great experience that was worth the lengthy drive. I would recommend!

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.

I just bought a 2019 Mercedes-Benz CLS 53 AMG from Chicago Auto Place. I'm out of state but deal was great. Took about 5 days to get delivered. Longer than i wanted but they delivered. Kept communications the entire time. Ricky was great. In the process i got worried and started researching. There are some people years ago that didn't review well. I really don't thinknthe deserve those reviews. After i got the car i asked the owner about them. He said they changed their business modelnto higher end cars with lower miles. And it has worked for them. I am 100% happy and have a stellar car. Inwould recommended whole-heartedly. They are in Chicago and i amnin Texas. Stressful buying online but they delivered on all cylinders.

Elvir and Matt did a great job and I was pleased with the attention, negotiation and the car I got.

I bought a new 2023 F-150 XLT from Hopkins Ford today. Jaden was my salesman, and he knew every question I had right away. He was extremely helpful, and was an awesome salesman. I’m very happy to do business with him, and Hopkins Ford. We couldn’t find a price that was going to work for me, but we kept talking for 5 more days, and they kept working harder and harder to get the truck to me at the price I needed it. They were finally able to make it work, and I’m very grateful that they worked so hard for me. I will absolutely be buying more cars from them in the future. I would 100% recommend this dealer, and Jaden as your salesman. Thanks Jaden!

Jay was great. He always provides excellent service. Work was done quickly and properly. The car was washed as usual. I would highly recommend this dealership.

The dealership contacted me and followed through on everything I asked and needed of them. Great overall experience.

Overall a great experience with Napleton's Oak Lawn Mazda Sales team was easy to work with specifically Ali Sayes. Got good deal on msrp and not pressure.

MJ mizyed was very helpful and understanding in the policies and procedures far as getting everything done nice job.

Schaumburg Kia was great. I bought my brand new Kia Seltos there, and everything went smoothly , from the test drive to the finance office. Excellent, knowledgeable and efficient. I highly recommend,

Still shopping and may yet purchase from this dealer. They are an impressively large dealership. Yet, I felt welcomed and comfortable there.

Went in this morning for a maintenance check up on my truck outstanding service as usual no complaints

I had an exceptional experience with Michael Romero. I contacted him about a BMW X2 and he confirmed the vehicle was in stocked. I came in the dealership 30 minutes later where I was directed to him. Upon our interaction he was very responsive and respectful. I told him about my concerns dealing with the BMW dealership in Naperville. He ensured me that he would provide me with full transparency. He showed me the vehicle and allowed me to test drive it. I was very impressed and wanted to discuss the financial aspects of the vehicle. Michael was very knowledgeable & honest. The numbers worked out and he provided me with a full break down of the car fax and the performance of the car. Lastly, after picking up the car he set up my bmw app and spent time being attentive making sure I understood how my car performed. I was thankful with how he presented my car with a cute bow and how he made sure I had a full tank of gas, all my questions was answered. He even followed up days later to ask about my experience. Please, visit this location and ask for Michael R he’s enthusiastic and pleasant to work with. Thanks again.

Very smooth and at ease atmosphere addressed all my questions and concerns I didn’t feel pressured to buy the car

I purchased a 2026 BMW M340 xDrive at BJ BMW, and it was by far the most efficient and smoothest car purchase I have ever made. I had the pleasure of working with Russ Millard, who maintained excellent communication throughout the entire process. Despite setbacks with my initial custom-ordered vehicle, Russ worked diligently to secure an identical M340 with all the same options. He was also very mindful of my busy work schedule and made sure everything was ready when I arrived to pick up the car, allowing me to be on the road within a couple of hours without any issues. Russ Millard and Robert Trax both dedicated significant time over the phone answering all of my questions and truly made me feel like they were on my side, working to provide me with a great deal rather than making the process feel like a battle, as it often does at other dealerships. Russ went above and beyond expectations to ensure I was happy and satisfied with the final price right up until the moment I drove away. I highly recommend BJ BMW, Russ Millard, and Robert Trax for your BMW purchase!

Alan S. was upfront / transparent on pricing and patient helping us figure out what we need, bouncing between models and trims. Appreciated the follow-up after buying to see how things were going and if we had any questions. Very helpful w/r/t getting the most out of the vehicles functionality after driving it for a week.