Used 2023 BMW X3 for sale near Windsor Mill, MD

Always have a good experience getting our car serviced. Dave H. our service advisor is honest and professional.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I recently visited Ourisman Mazda of Rockville, I was blown away by the customer service, great stuff they wanted to be sure that I got all what I'm looking for in a vehicle. Andre (excellent salesman) explained everything about the CX-5 I purchased exceeded my expectations in all terms of quality and safety...

Josh was great and made the whole buying process run smoothly. He was very knowledgeable and even set me up with the my Chevy app which is very convenient.

Gracias por todo Petra, segunda trocka compramos cobtigo, otra cez para la compañía y regresamos de nuevo! Eres siempre muy amable y patience, de verdad agradecemos mucho.

The overall purchasing with test drive was very good . Of course we purchased a great car . No real surprises. Honest negotiation back and forth . A good experience.

Good experience overall. Love the car and feel like a got a fair deal. Car wasn?t gassed up on delivery and the interior wasn?t clean. Neither item a big deal but I would always like to expect an A+ experience on a high end vehicle purchase. I give this one a B+.

Had experience of buying my x5 yesterday. Our sale advisor Karen was very good. Nice, friendly and very attentive. Thank you, Karen.

We just bought our new used car at Manchester Motors. Donnie, Nate, Chris all were so very helpful. There are a few things we need to speak to them about when we take the car in for inspections-emmissions.

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

Very professional used car sales staff. An informed buyer can get a good deal, without the pain and headaches that can certainly be encountered at other dealers.

Overall experience was good, time frame on getting in finance was longer than expected based on other experiences. Could have used more finance people, especially being the end of the year.

Jerrell, made my experience very pleasant. He was friendly and knowledgeable! He was patient and kind. He answered all my questions and returned all my calls provide me with information each time I requested it. I will refer anyone to him if they?re looking for an Acura?

We have purchased 5 cars from Annapolis BMW and have also had them serviced there. Great service all around. Would definitely recommend this dealership and service department.