Used BMW X3 for sale near Brooklyn Heights, OH

My boyfriend and I had an appointment with Zack Johnson at 11am today and we arrived early and was met by Zack. We proceeded to have a seat at his desk and advised what vehicle we were interested in 2022 Hyundai Tuscon SEL. Zack was very knowledgeable, respectful and courteous. He took the time to answer all of our questions, never rushed us and worked with us to get the payment to work within our budget. We had the best time in this dealership, not stressed and everything worked out and we left with our new car. Thank you for all you have done for us. Theresa and Jeff

Love it. Car is comfy, quick and the wonderful B58 Twin-Scroll Turbo I6 makes all the right noises! Awesome daily driver. Period! Interior has all of the amenities you could ever ask for. Ride is luxury-oriented but also can grip & RIP through the corners, almost as well as any sports sedan out there pretty much.

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.

Excellent service department and customer service. Very personable and answered questions in a way I could understand. Make suggestions, but was not pushy when I did not take all of the services recommended.

What a fantastic buying experience from start to finish! I was greeted buy salesman Luis Luna when first entering the dealership. We got right down to business. I told Luis what I was looking for, went on a test drive, and back to the dealership to finalize the transaction. What a great vice at the dealership. I spoke to many people at the dealership at my relatively short stay. I got what I wanted and headed home with my Telluride! From Luis my salesman to the General Sales Manager to the finance manager to the cashiers, everyone was so friendly and positive! I am a big fan of Spitzer Kia West and I’m sure a future loyal customer! Thank you Luis Luna and the great people at Spitzer Kia West!

This is my 2nd BMW after keeping my previous 528 for over a dozen years ! Still going strong but had to change. After test driving a few, came back to BMW... Its like Apple, once you get an iPhone, it is hard to switch ! Bought a CPO, which gives us more time. Nice car. Good power. Have to constantly check the speedometer to ensure we stay within limits ! So silent and smooth... Love it !

Hands down, can't say enough good things about Frank. Drove from near Cincinnati to Honda of Cleveland Heights because they were going to have the car I wanted at a price I couldn't get at home. Frank helped get nearly everything squared away over the phone/email and was very responsive. He even understood the long drive we had back home and expedited the entire process so we were back on the road in my vehicle very quickly. While waiting we did some wandering around the dealer so as not to sit anymore than we had to and everyone was so friendly! The only thing I wished would've gone differently is finance wouldn't even attempt to work toward a better rate even though I had a pre-approval from another institution with a MUCH lower rate so now I have to take more time to refinance the loan.

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

Our 2016 works flawlessly! We are so pleased we just purchased a very low mileage one with $15,000 in options which should make this one even more pleasurable,

Mike did a great job with changing my oil and rotating my tires. He even washed the car! Everyone is so friendly there. I also purchased my car from this location and it was a quick easy process. They offer me free car washes and I love that.

This vehicle was very fun to drive, it is comfortable and sporty, and the handling was excellent. Barely any issues, just overall a great driving experience.

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

I love this car I bought it for my wife for her Birthday and she just loves it. The ride is great and all the extras it has it perfect

Bryan was super accommodating, pretty smoothe transaction. The car was definitely in showroom ready condition!

I absolutely love this car. Sleek design, very sharp looking. Drives like a dream. It takes a bit to learn where controls are for dash but, once you got it down, its easy.

Mario and the team at Carface Auto Sales are awesome! Mario went above and beyond to get me into my new car. He made the whole car process easy and affordable. The team made sure I left knowing everything I needed about the car and the loan process. If you’re looking for a car, there’s no need to shop around. You’re in the right hands and they truly treat you like family!

I cannot believe that BMW put a 4 cylinder with turbo in an X3. It is the single problem I have with my car. otherwise it is perfect. The 6 cylinder in my 2005 was Awesome!!!!! BMW stands for Performance, GIVE IT.

Amazing experience and I would recommend Cameron from your sales representative, he is young and very respectful!

I have used the 2019 BMW X3 for over a year now, as my third BMW, the other two being the 3 series sedan, with just one problem; Fuel pump failure, though due to my negligence. I now understand that the BMW cannot be operated without sufficient Fuel.

Treated very kindly & professionally! Truly appreciate the help! Thanks again for all of the help!!

I love the car and at the same time I can't help to hate it. What I love about the car would be the luxurious interior, comfortable and quiet cabin, smooth ride, ease of access, and a few extra features that were put in as an add-on. What I don't like about this car would be the poor fuel economy for the 30i model, especially when compared to the B-58 engine. Apple carplay connection issues, no option for remote start unless I want to void warranty, and no option for the iDrive Recorder App. Exterior Styling - 8.5/10 Interior Styling - 9/10 Comfort - 9.5/10 Cargo space - 8.5/10 Driving smoothness - 9.5/10 Horsepower - 7/10 Fuel Economy - 3/10 It's been an overall fun car to get around in. It's easy to get in and out of, smooth on bumpy roads, and it is quiet. The fact that only 2022 models and newer offer remote start and iDrive recorder is a big disappointment. But I think my biggest disappointment would be the fuel economy. As I had the B-58 in the past and averaged out 11.5L/100km and in this X3 am averaging 13.5/100km which was worse than my pick up truck. I might not keep this car for long-term just because of how poor the fuel economy is.

No problems at all Salesman was great, finance ws great and assistances with the car itself was also great I love the car, and an item that I found that needed fixing was taken care right away.I would def recommend your Dealers ship to anyone I know Thank you

I love that BMW makes a mid size suv that is part electric now. We purchased the x3 edrive. I do mostly local driving during the week so only need to fill up with gas once a month to every six weeks. Excellent car!

Friendly staff. Well prepared to show the car of interest. There was little to no wait once I arrived. All went well.

I am new to BMW and so far I am loving it, especially the way it handles the road and the overall comfort of the car

My car needed a major repair, the staff took a personal interest in finding a solution for my car's unique issue. I am thankful that Patrick kept me informed and for the Service department's hard work, my car was repaired at no cost. I'm sincerely grateful.

BMW X3 an excellent car. I like the performance and enjoy using this luxurious car.🚘 I very much like having all the safety features.I appreciate BMW service.

I got a fair deal on a recent purchase. Working with Eric was a pleasure. I would shop there again.

Its so comfortable, fast, sport, low mileage, so clean . It is 2013 with 67k mileage, honestly so clean look like new car .new tire and full service

STAR AUTO MALL: Worst car dealer EVER! I bought a 2017 BMW X3. They never checked the car! I had problems immediately! I called, emailed & texted... Star Auto Mall would NOT return my calls, texts or emails! I went to BMW dealer, and they found lots of issues! Wires hanging down, tires rubbing, etc. It cost me $480 to fix it! I billed Star Auto Mall, and it looks like they're just chucking me the finger!! AVOID these incompetent thieves! Here's links to my issues with the car they sold me! https://thebassplayer.com/BMW-Bill.pdf https://thebassplayer.com/BMW-1.mp4 If I don't get a check by the end of the month, a lawyer friend told me it's a slam dunk in small claims count.

Best experience I have ever had buying a car. Kriss Stepp was my sales person and he was very knowledgeable and courteous. I will never go any other place.

It's all about the B58 in the M40i. I dinged it one star on comfort because this little SUV rides quite "sporty" even in Comfort mode. I absolutely love this about the car, but I could see how some would feel this is too harsh as it is not a luxurious, cushy ride. But tuck this little beast into a fast corner and it's just...wow! This little German SUV is a sleeper. While the X3M is very nice, the M40i is the perfect balance in my opinion. BMW has really stepped up their game in the X3.

Gayle was great ! Super helpful/ caring of my needs got me into a deal perfect for me ! I love my new blazer ev

My wife and I are very pleased with our BMW X3. I am impressed with the performance and the way it handles. I have owned and driven many autos this by far one of the very best.

Cameron was very pleasant to deal with. Nothing hidden, quick and easy process. Highly recommended team!

I think this car is a good family car to drive around with since it has the key features needed to be a family car