Used BMW X3 for sale near River Forest, IL

Justin always goes above and beyond. He pays attention to detail and I recommend him for future services!

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

I've had the 2025 X3 30 now for 5 months and it is great! It replaces our 2022 X3 that was recently totaled and both passenger walked away with just bruises so it is a safe car! This is one reason I purchased another X3. Big difference on the interior panel than the 2022 as everything has gone to touch screen for all controls which I not real fond about, even the owners manual is on the touchscreen software, The twin turbo gives plenty of power and the gas milage has improved from the older model. The gears change smoothly and the ride is also smooth. You now get a spare tire since BMW did away with the run flat tires which I hated as they did not wear great. The accessories offered in their package covers everything you want in an auto. I don't understand why the rear exhaust are hidden though as I like the chrome exhaust on my old 2022. This year the 3 was redesigned and it is slightly bigger.

Whenever my vehicle needs service I take it here. The service managers are really good to work with and I really appreciate them sending videos to my phone so I can see exactly what the technician is seeing. Pricing could be better and I think the 3% service charge on credit cards is nickel and diming customers otherwise they would get 5 stars.

Our salesman, Jonathan is a true professional. The dealership made this a painful experience. Never going back. The only reason we put up with 2 days of getting jerked around was because they were the nearest dealership that had the vehicle we wanted in stock. We'll never return.

Very pleasant environment, friendly staff, has kids area mini Theater, I think best Lexus dealership in chicago

It's all about the B58 in the M40i. I dinged it one star on comfort because this little SUV rides quite "sporty" even in Comfort mode. I absolutely love this about the car, but I could see how some would feel this is too harsh as it is not a luxurious, cushy ride. But tuck this little beast into a fast corner and it's just...wow! This little German SUV is a sleeper. While the X3M is very nice, the M40i is the perfect balance in my opinion. BMW has really stepped up their game in the X3.

See Farah at Countryside Mitsubishi with the car you want in mind and she will not stop until she finds it!!

I have had three BMWs, all with great reliability and high satisfaction, but this is my first BMW SUV. After 5 weeks of ownership, my 2024 X3 is on its way to becoming my all-time favorite. The handling is great, the safety features superb, and the comfort and luxury appearance have surpassed my expectations. We are so happy with this car that my husband is talking about getting one for himself, and he is an Audi and LandRover fan. BMW, thank you for your continued dedication to quality and reliability.

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

My wife and I recently bought a gently used BMW x5 xdrive 50e at Laurel BMW. The showroom is beautiful, the selection wonderful and Jason, our salesman, was polite, not pushy, informative, and knowledgeable! That clicked a lot of boxes for us, as our experiences at other dealerships has been mixed. We found the perfect car. It sits up high enough for my pretty short wife and rides like a dream. Quiet, plenty powerful, and beautiful inside!

I thought I had a fluid leak. So I made an appointment for an inspection. Jacob and his technician assured me, everything was fine

Kept me appraised of what needed to be done . Went over the work done and what would need to br done in a future service. They washed my car.

I am new to BMW and so far I am loving it, especially the way it handles the road and the overall comfort of the car

Earnest is a great guy. Very helpful and friendly. So nice he helped me with my first car

This is my 2nd BMW after keeping my previous 528 for over a dozen years ! Still going strong but had to change. After test driving a few, came back to BMW... Its like Apple, once you get an iPhone, it is hard to switch ! Bought a CPO, which gives us more time. Nice car. Good power. Have to constantly check the speedometer to ensure we stay within limits ! So silent and smooth... Love it !

Wendy was my sales person and she was the most sweetest person ever. Gave me a great deal!

Great car love bmw very reliable never had any mechanical problems great in the deep snow Excellent acceleration Handles and drives like a sport score

I've worked with Dion 3 times and all 3 times he has been greatly helpful and prefer to work with him in the future

This vehicle was very fun to drive, it is comfortable and sporty, and the handling was excellent. Barely any issues, just overall a great driving experience.

Great experience buying a preowned vehicle from this dealer. The sales staff were knowledgeable and friendly. They were efficient working through the buying process with us. They also were patient with us as we tested multiple car seats and allowed us ample time with the vehicle as we considered moving forward. Thanks for a great experience.

The main issue I've had with this car is learning its vast number of controls, some of which are in strange places (such as at the end of the directional signal stalk) and are not clearly marked. The gearshift, for example, is counter-intuitive, and is moved backwards to go forwards, and vice versa-unlike most cars, it doesn't really move and fit into a slot for the appropriate gear. For no fathomable reason, the rear view camera stays on when you then drive forward. The warning system, for a car crossing or a person crossing, is unreliable; for example, if you have the car in reverse, the car hasn't moved yet, but a person walks behind the car, the warning signal does not sound--it only sounds if the car is already moving in reverse (if the pedestrian was walking right behind the car, you already hit him or her). There are also other "features" that make no sense. On the other hand, the car is fun to drive, reasonably powerful, attractive (I think--my wife disagrees), comfortable (except that one feels remarkably many bumps in the road), and quiet.

Elvir and Matt did a great job and I was pleased with the attention, negotiation and the car I got.

I love this car I bought it for my wife for her Birthday and she just loves it. The ride is great and all the extras it has it perfect

Good dealership with much inventory. And the salesman was very helpful. He helped me finding exactly the car that I wanted. The salesman is named Ivalin Nikolov.

its really a amazing when i sit on seat then i realize like a king so i will recomend to everyone which they want to live luxurious life or resemble like a king

recently purchased a vehicle from Old Orchard Nissan, and I couldn’t be more satisfied with the entire experience. From the moment I walked in, the staff was welcoming, professional, and genuinely helpful — no pressure, just honest service. My salesperson, Jason Chu, was knowledgeable, patient, and took the time to answer all my questions. They helped me find the perfect car for my needs and made the process feel smooth and stress-free. The finance team also did a great job explaining everything clearly and worked to get me a great deal. The vehicle was clean, in excellent condition, and exactly as described. I truly appreciate the transparency, integrity, and care that went into every step of the process. Highly recommend Old Orchard Nissan to anyone looking for a reliable vehicle and top-notch customer service. I’ll definitely be back when it’s time for my next car!

If you’re on a market for an ultimate driving machine. BMW of Elmhurst in Illinois is the ultimate dealer to get that machine. Michal is THE guy to see.

We just bought a high mileage TESLA from star motors. The entire experience and the car itself was great. Alex can actions as very reliable, open and ready to help always. Payment and shipping were managed in a very honest and trustworthy manner.

Love the X3! Comfortable and pretty good on gas.., smoot ride and so far been great with commuting. Will most likely purchase the x5 for a little more space for traveling.

Mike R was amazing. He even traveled to Chicago to bring our car to a different locations so we could see it. I would highly recommend this location.

I cannot believe that BMW put a 4 cylinder with turbo in an X3. It is the single problem I have with my car. otherwise it is perfect. The 6 cylinder in my 2005 was Awesome!!!!! BMW stands for Performance, GIVE IT.

Coming from another dealer closer to home I had discovered Fields BMW in Northfield. Their customer service is top notch to other BMW dealers I have been to and I have since taken my service and sales business here and have leased my past two vehicles with Fields Auto Group. Ask for Carrie Shapiro, senior client advisor and she will take the upmost care of you! Everyone in the service department is pleasant to work with! In the past have worked with Jerry M., Ed P, and Chris Goodrich and they all take care of you with the same level of care.