Used 2022 BMW X5 for sale near Sumner, WA

Zoran Bosiljkic Was so accommodating and so incredibly helpful. Kind and made me feel so comfortable. I will highly recommend this dealership to friends and family! I will definitely be coming back but to only Zoran as my sales guy!

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

Best car buying experience I have ever had. I purchased a pre owned Range Rover sport from JLR Bellevue and they did not disappoint. Unlike other used cars at dealerships, this one came with a thorough inspection and made me confident in my purchase decision

Only had the X5 for 4 weeks now but so far it is an awesome vehicle that runs and drives great. It appears to be very well built with good body lines and fit. Some of the safety features and electronic systems take some time to get set up properly for the best driving experience but the reward is well worth the time as everything is customizable for two drivers. Only bad thing is that a mower along the roadside threw a stone and put a chip in our paint and the paint isn’t self healing.

The vehicles are top notch , the customer service is plus 10 , overall a wonderful experience in the purchase since our car was totaled. Thank you all there at CarMax for your professionalizm and help during this time. A Special Thank You too Zackery " what a salesman " .

Matt and all the employees at Vista are amazing They made the decision easy and were very helpful and attentive I highly recommend Vista They are the best

They were very knowledgeable and professional. I would buy another car from them. They have a good selection and offer an extended warranty. The office is pleasant

You want luxury vet this vehicle one of the best rides in comfort and all the techs the car has out beats any thing o the road today

Michael was awesome. Stopped in without an appointment and even though they were clearly busy he made it work. Now my go to dealership for service.

As Always It’s A Great Pleasure To Visit This BMW Northwest Dealership! Gage As Always Is The Best Agent To Do Business With. He Is Always Available For Any Questions Or Reasons I May Need When I Need An Appointment Or Just To Ask Him Questions About My Vehicle. Again And Again THANK YOU GAGE FOR THE RELIABLE RELIEF FOR ALL THE SERVICES I HAVE NEEDED…!!!

Service Advisor Trevor Maehl is professional and has a great attitude. He listens and responds to my questions. Thank you

I trust this dealership explicitly and take my car there for all my needs including oil changes. The staff are knowledgeable and friendly. Shout out to Brandon for always being so helpful and professional.

Fast and fantastic service. Keith was great to work with!! I will definitely recommend BMW Northwest to anyone.

Great experience dealing with the team at BMW Northwest. Very professional and helpful during the entire process. Shout out for Trevor who went above and beyond to make sure I was happy with my purchase.

Long story short, my first experience was a complete debacle. I left reviews on Google and Yelp, and I was contacted straightaway by Mark Therrien (new car sales manager). He explained the situation from his perspective and offered an apology and a workable solution. At this point, there was no agreement that I would return, but Mark handled a tough situation with the utmost professionalism After a short call, Mark did a number of things that I appreciate and value: • Got some information from me so we could take advantage of my drive time to get credit worked out. This multi-tasking saved a fair amount of time at the dealership. • Gave me a side-by-side comparison of my pre-approved interest rate and the rate they were able to offerWhile I was driving, Mark and team found a better interest rate that reduced my payments by a few dollars per month. The reduction was not large, but the point is that they went out of their way to optimize the loan for me. • Mark presented me with a simple and straightforward set of numbers that explained the cost, their cost, a fair trade in value, and what my payment would be. Somehow I knew that buying a new car only required some basic arithmetic with a handful of numbers. This was exactly what I was looking for. Look at the bottom ¼ of a sheet of paper, do some math in your head, and know what the heck is happening. • He also did something unnecessary but very thoughtful to compensate me for my time. • Talked to me like a normal person engaging in a basic and mutually beneficial business transaction. Honest, straightforward, and very comfortable conversation. • Mark hustled to schedule the cleaning of my new car and visit with finance in a way that helped to make things go faster. Again, this was my second long drive and for other reasons, I was really pressed for time. My visit with Nicole Smith in finance was equally straight forward, honest, simple, and educational. • Nicole likewise gave me a very clean set of numbers to approve and the signing process was quick. • She also provided a surprising amount of useful information. A lot of this was regarding various warranties and packages that they could offer, and when I saw that coming, I felt a little twinge of irritation start to arise…again mostly because of some bad experiences earlier in the week. But I listened and realized that the things she was talking about were reasonably priced products that had a solid value proposition. • The point is that there were no gimmick products and those that were offered had a benefit at a good price, and there was no hard sell. Basically just a well thought out presentation of the value proposition and a “feel free to take it or not” quality to the discussion. • Nicole also gave a very interesting piece of insight and advice about an insurance product. Without going into detail, there was a thing that I thought was a good idea, and she explained to me why it was actually a pretty bad idea…and it made perfect sense. I didn’t see it because I’m not a professional in this particular field, so the edification was appreciated. Finally, there was a gentleman that did a great walkthrough of my car. I am amused by the fact that most of the learning has to do with a computer and how to talk to my new car. Overall, I am completely satisfied with this experience. As a business person, I’m enjoying looking back at this as a case study of sorts. Mark and Nicole’s ability to take fiasco and turn it around into a positive experience is noteworthy, and I would definitely consider doing business here again.

Friendly, non aggressive, VERY knowledgeable about the Mercedes vehicles. Smooth transaction.