Used 2023 BMW X5 for sale near Altadena, CA

Robert was awesome! Best car buying experience we have ever had! Very helpful, knowledgeable and there was no pressure. Truly a wonderful experience overall. We will definitely go back.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Great friendly knowledgeable service. Make u feel taken care of and special. Have loaner cars available and easy to set up appointments. A Quick turnaround

John Machado was the only reason I purchased from the dealership I drove from la to van nuys to deal with this guy he know everything about these vehicles I would highly suggest if you want to buy this is the guy to buy from. He helped me get the down payment and monthly payment where I needed them to be and made it happen. He sent a video just for me and pictures. Then he took the time on his day off to help me after the sale. Roger in the service dept also helped me out. Great staff here.

I took my car in for a problem with the battery on my car. Lara was very helpful. She took care of us right away. I am very happy with the service I received. Thank You

I traded in my car for a better one at lower payments. I'm very happy with how they treated me, didn’t push me, didn’t try to fool me. I looked at 4 different vehicles and ended up with a Toyota Tacoma, car’s history was very transparent and the price for its condition was superb. Overall - very positive experience.

I would like to thank Zaman and the rest of the team for gettin the deal done good dude and ill be hittin your phone up in a few months to buy another car 🤞😁

My Sales Consultant Ekaterina (Kate) provided exceptional buying service for me. She also helped me with transportation as I was without a car at the time and traveling from a distance. Very nice personality and knowledgable in everything BMW. I recommend her with high confidence.

Very friendly staff. Very happy with the overall experience! They explained everything and were transparent about the process. Everyone was very welcoming. I will surely return for my next purchase.

Nice and smooth experience, Adrian kanoho was a great advisor really went the extra mile to help me and made my purchase 10 times better ! Car was washed and looking perfect. Couldn?t ask for a better experience thank you Long Beach bmw ! I know where I?ll come get my bimmers from now on !

We had a great experience with Pacific BMW. The car we purchased was beautiful and we got a great deal for it. The only negative part of the purchase was the actual buying process. It took a little longer than we expected and maybe it could have been a bit more streamlined. But in the end, the car was worth the wait.

Bought a used car from this location. Representatives were quick and friendly. overall, good experience.

Really had a good experience with my salesperson. Polite, efficient, not too pushy, and respectful of what my needs were. Dramatically different than other places I’ve gone around LA; in a good way.

Lisa Briton provided excellent customer service and kept me informed about the repairs to my vehicle. She was very knowledgeable about the mechanics of the vehicle and what needed to be repaired and explained very thoroughly.

Recently I had to get a newer car and believe me I was stressed because of the situation but when I went to CarMax which this is my second car from them it was once again amazing to work with them! I had the pleasure of working with 2 amazing sales associates. Helen Mayo who was my main sales associate and Cheyeene Toliver who helped out my wife and myself when Helen was off! They both were very kind and helpful and made the process an ease! I was thinking of other options but since they were amazing I went with them instead if your looking for a car I highly recommend you ask for either of these two women they are a great help!

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

Very friendly, follows up as promised. John Menzano was the best, he was personable and did not come across overbearing. Jennifer was also very good with our finance needs.

The sales staff at Century West BMW was helpful in answering my questions about a vehicle I was interested in buying. Although we did not complete a deal, their helpfulness and level of service made my experience with them a pleasant one.

The sales rep., Jury, is the reason that we returned to BMW Monrovia n leased this X3. We leased a vehicle from him before.

Highly recommend Sami!!!! came here to look at a car but left with a different car that I’ve been wanting. So I’ve been here a few times before just to look since I live closer to BMW Monrovia, this time I left with a freakin new M3! Because of Sami, I will only be coming to New Century. He gave me advice like a friend and not just trying to sell. I don’t think I would’ve gotten a car I wanted without Sami’s help, I had a budget and he really went the extra mile just to make it happen for me. The transaction went so smoothly, that I would do it over and over again. I was surprised how great the vibes were here. Everyone is friendly. The GM Mr. Pan was a very nice man as well. Thank you Sami, Devon, Michael, Peter and rest of the new century team! Feeling like I got a family here :)