Used 2023 BMW X5 for sale near Charter Oak, CA

Went in there for an oil change. Even though I had an appointment, waiting time was over two hours. Still, the overall experience was great. Nice waiting area with coffee and snacks!

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Excellent service. Everyone was very responsive and helpful. The car took a while arriving at the dealership, so the staff had to move quickly to handlle the sale.

Great customer service really took their time with helping us find what we needed. A special shout out to Ozzie and Abraham for really taking their time and making sure we were happy with our purchase.

I want to commen on our salesmen, Chase Morris. He was so helpful and work very hard to make the situation easy for us. Janet Lanoil.

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

Great experience. Simple and easy. Great staff. Definitely would recommend.

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

Enjoyed my experience here at this dealership. Came out with a brand new car! Anthony was extremely helpful and guided us to find the car we were looking for.

We met Sami Asadourian when we went to BMW New Century looking for an X3. We had initially looked at a loaner special to lease, and Sami took us for a test drive. After the test drive, we realized the car doesn’t have one of the options we absolutely wanted. Sami was very helpful in locating another vehicle that has all of the options we wanted. After a couple of hours of negotiation and finally came to an agreement on the terms, we went to look at the car – only to find out it doesn’t have something else we wanted. We were all tired and decided we should just go home. Sami told us he will find the car we both wanted, down to each options and packages. Boy did he come through! He called us the next day to let us know he found the car we wanted. To top it off, it’s an even better car – 2019, instead of 2018, and a better monthly payment! When we got to the dealer, the car was washed and ready to go. All we had to do was take care of paperwork. He made the process seamless, and made sure we wouldn't have to spend too much time there on our second day. All in all, we are very happy with our new car and very grateful for Sami’s dedication in finding us the perfect car. We would definitely go back to Sami for our future car needs, and we would highly recommend him to our family & friends, and to anyone shopping for a new BMW.

This dealer had great customer service from beginner to end. The salesperson was friendly, no pressure which I appreciated and if he did not know an answer he found it for us. The procurement part took awhile like expected but they worked with us until we were comfortable with the loan.

Thank you and I tell everyone I know to buy a car from you guys..

Ordered a Dodge 3500. And am waiting for it to be transported. The ill trade my car for a truck.

Very happy... will buy from there again when it's time to purchase another car

Buena Park BMW is my go to when I need my car serviced. Rigo, the service advisor was very attentive. He was able to provide additional recommendations for my next service, so I?m prepared for next time around. I highly recommend BMW of Buena Park, all staff is friendly, welcoming and most importantly they care about your concerns and your vehicle.

My experience here was amazing! The staff were pleasant. Ron assisted me with my purchase and it went so smoothly I was shocked! I highly recommend this dealer.

Bought a used car from this location. Representatives were quick and friendly. overall, good experience.

The sales staff at Century West BMW was helpful in answering my questions about a vehicle I was interested in buying. Although we did not complete a deal, their helpfulness and level of service made my experience with them a pleasant one.

Service advisor was professional courteous and knowledgeable. Advised all that needs to be done but was not pushy which is greatly appreciated. Took good care of the car.