Used 2023 BMW X5 for sale near Crosspointe, VA

Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Tony at the Service Department-always provides outstanding customer service. He provided me continuous updates, answered all my questions, and ensured I had a pick up and drop off. I have worked with Tony numerous times now and that is why I keep returning to Farrish. Professional dealership.

Had an opportunity to work with Danny. Was professional and helpful throughout the initial call and forward to the closing. Made the purchase opportunity a joy and look forward to working with Danny in the future

David, thank you so much for such excellent and courteous service at Koons Arlington Toyota!

it was a great chance to see new cars and to finally be able to make a great choice of vehicle with good service from the employees working there

I always have a rewarding experience at Sterling BMW which keeps me motivated to rely on true professionals. Nice work! Keep it going!

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

Service was excellent. They went over everything- what inspection found, what needed immediate attention and what was suggested but optional at this time. All my questions were answered directly and in language I could understand. I recommend this dealership wholeheartedly.

Great service, kept me updated on how my vehicle is and when it will be ready for pickup.

Courteous service and friendly service advisor. Appointment making was simple and easy. Wait facility is nice and clean. The offered free coffee and bottle water is a plus.

Phenomenal client service by Suvin. Best in the biz. The car I wanted was found in CA and shipped to MD in a matter of days. Was in and out of the dealership very quickly.

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

Had a great experience with the entire Honda of Chantilly team which made this the best auto purchase experience we’ve ever had. Honest, Knowledgeable, Reasonable and very helpful. We would highly recommend our salesperson “Dastan Barzani” to anyone. And I'd want to make a special mention of "Dastan Barzani," who was amazing at explaining the offers and deals, and he also gave me the finest deal, which no one can beat. And after searching for a new automobile for several days, I was able to purchase one with with the help of "Dastan Barzani," whom I would like to thank personally. I will recommend and suggest all my friends to him for any new car buying in future. And special thanks to “Francis Mendiola” and “Saeed Movahedi”

Crystal was great, I went to the inspection because my husband couldn?t and all the information that I got was clear and easy to understand, they got in charge of a recall that was due on our car; also the location of this place is really convenient, right in front of rose pike so you don?t have to stay at the dealership for hours without nothing to do.

Carla was amazing, she ensured continuous communication throughout the process. There were no surprises during this transaction. Most of this purchase was over the phone because I live 3 hours away.

Excellent Sales, Setup and Finance. Would definitely recommend to others looking for a pain feee experience.

Experience one hopes to have one purchasing a vehicle. Not disappointed. Patrick Yuen was enthusiastic, informative and proactive in all respects throughout purchase cycle. Car was ordered from factory and we were able to not only follow the progress through MyGarage, but it was delivered ahead of schedule! Entire experience was excellent

I brought my 2021 Sportage in for an oil change and multi-point inspection. I bought the vehicle from a different Kia dealer and wanted it checked out by dealer closer to my home in DC. The service reps were prompt and courteous. Everything went smoothly. The only reason I didn’t rate my experience at five stars was because the facility was in a cramped location. They may be involved in making improvements to the service area—which would be great.

I enjoyed my test drive experience and the staff was attentive. However, the rep who worked with me and my boyfriend insisted on accompanying us on the test drive. No other rep had joined us at other lots, either private or dealership, so it seemed like more pressure and less privacy. We also had to tell the dealer that we’d meet him inside after talking privately. Again, pressure. That, plus no acknowledgement of the need for cosmetic repairs—duct tape under the seat, a hole worn through the driver’s car mat—made it fairly easy to walk away from a decent car.