Used 2023 BMW X5 for sale near Los Alamitos, CA

I had a really great experience with Lucas. He was super patient and easy to work with from the start. Even though the car I went in to see was sold right before I got there, he didn’t rush me or try to push anything else. Instead, he took his time showing me around and helped me look at a few other options. You can tell he genuinely cares about finding the right fit for his customers. I really appreciated how professional and down to earth he was throughout the process. Definitely someone I’d recommend asking for if you’re in the market for a car. L.Montoya

Reaching out and expressing interest in purchasing a new car, they were very accommodating and provided clear communication, to include instant quotes. Once I purchased my car, it seemed as if the communication has lapsed unfortunately.

The new suv was as advertised and there price was the lowest I found from several Hyundai dealers. All of there personal is very nice and patient understanding and very informative I will different recommend and I will go back to them next time I need a new car

This dealership was honest and up front with me. I was interested in a truck. I sent a email about it, they responded very quickly and seemed interested in assisting. Before I got to the dealer the truck was sold. No problem with that. Someone got their first. What I liked is the dealer let me know before making a 80 mile drive the truck was gone. I recommend this place.

My experience although limited was great. I was unable to go to the dealership before the car.I was interested in sold.

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

Very punctual and respectful. Technicians do a great job . Customer service is awesome I would recommend the customer service representative. The oil change I had was quick and easy.

The GM Quynh and Mike in finance are the best of the best and the entire service team , Gary, Amanda, ziggy and Ivan are the reason why I keep coming back and only go to Beverly Hills BMW.

We met Sami Asadourian when we went to BMW New Century looking for an X3. We had initially looked at a loaner special to lease, and Sami took us for a test drive. After the test drive, we realized the car doesn’t have one of the options we absolutely wanted. Sami was very helpful in locating another vehicle that has all of the options we wanted. After a couple of hours of negotiation and finally came to an agreement on the terms, we went to look at the car – only to find out it doesn’t have something else we wanted. We were all tired and decided we should just go home. Sami told us he will find the car we both wanted, down to each options and packages. Boy did he come through! He called us the next day to let us know he found the car we wanted. To top it off, it’s an even better car – 2019, instead of 2018, and a better monthly payment! When we got to the dealer, the car was washed and ready to go. All we had to do was take care of paperwork. He made the process seamless, and made sure we wouldn't have to spend too much time there on our second day. All in all, we are very happy with our new car and very grateful for Sami’s dedication in finding us the perfect car. We would definitely go back to Sami for our future car needs, and we would highly recommend him to our family & friends, and to anyone shopping for a new BMW.

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

It was my pleasure to buy a car from Bmw of Monrovia. Monica Perez and the sales team made buying a vehicle, simple and straightforward.

My experience here was amazing! The staff were pleasant. Ron assisted me with my purchase and it went so smoothly I was shocked! I highly recommend this dealer.

Excellent experience with dealership. Friendly, responsive staff guided me through every step, answered all questions, and made the process smooth, transparent, stress free. Recommend them.

Kiki and Alex (tire manager) were awesome from the start. Arranged a smooth drop off, a loaner from Ivan (very appropriate choice as well - X5), quick and efficient repairs were done. Thanks team! Pleasure doing business with yall!

Highly recommend Sami!!!! came here to look at a car but left with a different car that I’ve been wanting. So I’ve been here a few times before just to look since I live closer to BMW Monrovia, this time I left with a freakin new M3! Because of Sami, I will only be coming to New Century. He gave me advice like a friend and not just trying to sell. I don’t think I would’ve gotten a car I wanted without Sami’s help, I had a budget and he really went the extra mile just to make it happen for me. The transaction went so smoothly, that I would do it over and over again. I was surprised how great the vibes were here. Everyone is friendly. The GM Mr. Pan was a very nice man as well. Thank you Sami, Devon, Michael, Peter and rest of the new century team! Feeling like I got a family here :)

We had a great experience with Pacific BMW. The car we purchased was beautiful and we got a great deal for it. The only negative part of the purchase was the actual buying process. It took a little longer than we expected and maybe it could have been a bit more streamlined. But in the end, the car was worth the wait.

I bought a used car that was highly sought after, based on it having only 2k miles per year and it's price point. I worked with Ed, who went out of his way not only to reassure me that I had secured my spot as the buyer, but also provide me with photos and updates as the car went through the reconditioning and detailing process. Ed was extraordinarily responsive, answering my (many) texts within minutes! Ed demonstrated exceptional professionalism, caring and compassion. I would buy another car from him in a heartbeat.