Used 2023 BMW X5 for sale near Lowell, NC

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Jeff Day, my Service Advisor is professional, knowledgeable, and customer focused. He consistently does a great job during my appointments. DeRay Cole Satisfied Customer

Visited the dealership a couple of times to see whether I fit in certain vehicles (I'm 6' 7"), and Charles and Garrett were very attentive, knowledgeable, and helpful during both visits. I didn't buy anything at the time simply because I didn't fit comfortably in the vehicles I was interested in; but based on how earnest they were, they're a strong contender for when it's time for me make a move on an exotic.

I’ve been to Hendrick BMW for service multiple times, and the consistency in how they treat their customers is why I keep coming back. Ben Trask has been especially great to work with. During my most recent visit, I was facing a significant repair that unfortunately wasn’t covered by my warranty. Even so, he went out of his way to contact the warranty company, advocate for me, and help minimize the cost as much as possible. They also provided me with a loaner vehicle for the entire time my car was in service, which made a huge difference in keeping my schedule uninterrupted. This wasn’t my first positive experience either — during a prior recall, when my vehicle had to stay at the dealership for an extended period, the team made sure I had transportation and kept me informed throughout. Overall, the level of service, communication, and attention to detail here really sets them apart. It’s exactly the kind of experience you want when maintaining your vehicle.