Used 2023 BMW X5 for sale near Merrifield, VA

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

My experience every time I come to the Chevrolet service department is alway's top notch. You are greeted with a smile and how can I help you.

Great customer satisfaction. Catered to our needs and requirements in buying new vehicle as we wanted.

Had a great experience with the entire Honda of Chantilly team which made this the best auto purchase experience we’ve ever had. Honest, Knowledgeable, Reasonable and very helpful. We would highly recommend our salesperson “Dastan Barzani” to anyone. And I'd want to make a special mention of "Dastan Barzani," who was amazing at explaining the offers and deals, and he also gave me the finest deal, which no one can beat. And after searching for a new automobile for several days, I was able to purchase one with with the help of "Dastan Barzani," whom I would like to thank personally. I will recommend and suggest all my friends to him for any new car buying in future. And special thanks to “Francis Mendiola” and “Saeed Movahedi”

They were quick and efficient when I got my oil change. They also will provide complimentary ride back home if you don’t like to wait

Excellent communication, knowledge and assistance... made the buying process painless! I will do business again with BMW Rockville and recommend them.... they are the biggest BMW dealer in the region.

it was a great chance to see new cars and to finally be able to make a great choice of vehicle with good service from the employees working there

Had oil change and another car maintenance item done. Excellent service a short wait to get work done

Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service

Had an opportunity to work with Danny. Was professional and helpful throughout the initial call and forward to the closing. Made the purchase opportunity a joy and look forward to working with Danny in the future

Great service by all! Professional and courteous every time, even on very short notice. On time!

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

I have received a superb service from the adviser and financial team. They have completely addressed all of my concerns. Really grateful for the whole experience. Great job!

I enjoyed my test drive experience and the staff was attentive. However, the rep who worked with me and my boyfriend insisted on accompanying us on the test drive. No other rep had joined us at other lots, either private or dealership, so it seemed like more pressure and less privacy. We also had to tell the dealer that we’d meet him inside after talking privately. Again, pressure. That, plus no acknowledgement of the need for cosmetic repairs—duct tape under the seat, a hole worn through the driver’s car mat—made it fairly easy to walk away from a decent car.

Tony at the Service Department-always provides outstanding customer service. He provided me continuous updates, answered all my questions, and ensured I had a pick up and drop off. I have worked with Tony numerous times now and that is why I keep returning to Farrish. Professional dealership.

Crystal was great, I went to the inspection because my husband couldn?t and all the information that I got was clear and easy to understand, they got in charge of a recall that was due on our car; also the location of this place is really convenient, right in front of rose pike so you don?t have to stay at the dealership for hours without nothing to do.

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

I had a truly wonderful experience at Passport BMW. From the moment I was welcomed to the presentation of the car, I was treated like a VIP, and the high level of professionalism of the staff captivated me in an enchanting setting.

Brian has been my Service Advisor from day one. He has old school manners that are demonstrated to new/old customers. He presents well, is honest, and knowledgeable. His professionalism is cross platform. And, if you are just getting scheduled maintenance or having issues, his temperament is scalable to the situation. He gives his all to make your day better. Thank you for hiring/maintaining the right person for the position. He really deserves more. My name is Elliott Ware. And, I endorse this review.

I was in the market for a Mercedes Benz A220. I have a rather long commute to work and wanted something great on gas. I found the car, met with the salesman and drove it home! Nice and courteous salesman worked with me to get the deal done. I would highly recommend this dealership to anyone in the area looking for a Benz.