Used 2023 BMW X5 for sale near Midlothian, IL

Bill Jacobs service is amazing, my advisor Mike A has been helping me for years and does a great job for me.

The staff here is tremendous! Not a single staff member walked by without acknowledging my wife or I. These guys know how to make someone feel welcomed here, the stigma of having a car salesman be pushy doesn’t exist here! Our sales man David Escobar helped us find the perfect suv and worked the perfect deal. Can not say enough good things about him, worked through everything, explained everything thoroughly and then some! Bottom line if you’re looking for a new vehicle and don’t want to deal with the drama this is your place to be without question.

We have received very good service with Theresa and Dj. I love my Jetta and they were so nice and gave us a free gift too

I came him last week to purchase a 2024 Nissan Sentra. I worked with Antoni from sales. Overall great experience and great car. Thanks guys.

My experience is good but I’m looking for car is hai price But staff is very good and great response 👍

Absolutely stellar experience at this dealership! From the moment I spoke to Derek, I was impressed by his honesty and upfront approach. He listened attentively to my needs and budget constraints, ensuring that I got exactly what I was looking for without any unnecessary upselling. The entire process was transparent and smooth, and they delivered a top-notch product that exceeded my expectations. The staff went above and beyond to make sure I was satisfied every step of the way. I highly recommend this dealership to anyone in search of a trustworthy and reliable car-buying experience. Five stars all the way!

It took 2 visits to get my problem solved however the results are very pleasing

Very smooth and at ease atmosphere addressed all my questions and concerns I didn’t feel pressured to buy the car

I bought a used Nissan Ariya. I’ve had the car about 1 month so far and I love it. Tony from sales helped me out.

We started out knowing what car we would like to test drive. From the moment we walked in the door we received a warm welcome and everyone we met was extremely nice and wanted to help. The only annoyance, and it really is unavoidable, is the amount of time from beginning to end it takes to purchase a car. Our salesman, Mark, was knowledgeable and informative, helpful and honest and engaging. Would highly recommend him.

Huge shout out to Russ at Bill Jacobs BMW in Naperville. This was my second vehicle purchase from Bill Jacobs, and once again the experience was seamless from start to finish. Russ had everything prepared before I even walked in the door. The vehicle was ready, the numbers were clear, and the entire process was efficient and respectful of my time. The test drive confirmed everything, paperwork was handled quickly, and I was in and out without any pressure or unnecessary back and forth. Exactly how a premium car buying experience should feel. What stood out most was the professionalism and straightforward communication. No games. No surprises. Just a clean, well structured deal. I’ll absolutely continue purchasing from Bill Jacobs BMW in the future, and I highly recommend asking for Russ if you want a smooth, stress free experience.

Hi Stefan, I would like to thank you for what you have done and served on us. Once again thanks for your time and assistance. Great service ! Best regards, Tuan Truong

Went in this morning for a maintenance check up on my truck outstanding service as usual no complaints

After being “in the hunt” and navigating disappointing experiences with at least seven different dealerships—including two other major BMW locations—I can confidently say that Bill Jacobs BMW is in a league of its own. I worked with Preston, along with sales managers Shaun and Gigi, and the entire team truly went above and beyond my expectations. Where other dealers were frustrating or opaque, this team was clear, transparent, and incredibly efficient. What stood out: Professionalism & Care: From the first negotiation to the final signature, I felt like a priority—not just another transaction. Patience: They took the time to walk through every detail of my deal without the typical high-pressure tactics. Seamless Process: The transition from negotiation to financing to vehicle setup was smooth and handled with impressive precision. Buying a car can be an exhausting process, but this team genuinely restored my faith in the experience. If you’re tired of the runaround at other dealerships, save yourself the headache and ask for Preston and the management team here. They are true professionals who actually care about their clients. And yes—the new BMW M340i is absolutely fantastic. Thank you again to the whole team.

Joe Armstrong is the reason the Service Department gets my highest rating! The Service Manager sets the tone. Joe's work ethic and knowledge set him apart from other Service Managers. He gives respect, and receives it in return. Thank you for all that you do, Joe. I appreciate you.

Lilly Kolarski took care of everything; she is wonderful; she knows what she is doing.The best experience! Very happy with 2025 I7 BMW.