Used 2023 BMW X5 for sale near North Potomac, MD

William is an excellent service advisor and helps with keeping my vehicle in tip top shape and informing me of issues that might arise in the foreseeable future

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Ron Askew at BMW of Silver Spring was phenomenal! I loved his attention to detail, friendliness, and dedication to being outstanding. Ron really made the experience a truly wonderful one at the dealership.

Had an opportunity to work with Danny. Was professional and helpful throughout the initial call and forward to the closing. Made the purchase opportunity a joy and look forward to working with Danny in the future

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Normally car shopping is a chore. No one enjoys it. The pressure to buy. The haggling. Jason was our client advisor and WOW. Very knowledgeable of the cars. Not pushy. Went above and beyond to get us all of the info we needed. Again, NOT pushy whatsoever. It felt like we were just hanging out with a friend and talking about cars. He helped us find the exact car we were looking for and got us a great deal too. We are looking forward to coming back and purchasing another vehicle from him at BMW of Fairfax.

My experience at BMW of Silver Spring was wonderful. Mr. Askew was courteous, professional, highly knowledgeable and, most of all, genuinely cared about my new car and personal experience at the dealership. I give him, and the dealership, my highest recommendation.

Julie the service representative is always excellent. But now I have a vibration in the front of the car after getting to 50 miles an hour. Not sure why but if I bring the car in it is going to cost my another 3k every time I bring the car in it cost me 3k or more.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Quick and easy sales experience. Hwevin and Nico made this a great experience and meet all my expectations that you expect from buying a BMW.

Provided excellent service after an unexpected breakdown. All representatives provided honest feedback on timelines of service and options with the required and necessary repairs.

Overall great experience. This dealership leaves the other ones in the dust. Thanks to Rick, Alan, Zen and the lady in the tag department. They made my buying experience seamless and quick. They did not waste my time. They did what they said that they were going to do. I puta deposit down on the car and I had the car the next day.

I recently purchased a new car and had the absolute pleasure of working with Ron Askew, and I cannot say enough about the exceptional experience he provided. His customer service was truly top-tier from start to finish. Ron was incredibly patient, knowledgeable, and attentive, making sure I understood every step of the process and felt comfortable with my decision. Before coming to BMW of Silver Spring, I visited another location—Passport BMW—and while the service there was okay, Ron brought his A-game in a way that set a completely higher standard. The difference was night and day. If you're looking for someone who genuinely cares about their customers and goes above and beyond to make the car-buying experience smooth and enjoyable, Ron Askew is the person you want to work with. Highly recommended!

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

I had a great experience. The sales manager was very knowledgeable.He was very helpful settings my vehicle

Amazing experience. Bazil was fantastic, got me into the car I wanted at a great price and I will be back for more in the future!

Mr. Wright (salesman) and Ms. Hana (financing), provided awesome customer service. They were NOT pushy or unhelpful. Ms. Hana looked at the apr my bank was charging me, and provided me a MUCH lower apr. They made me feel like a valued customer.

I had a great experience working with Ron Askew. From the first call, he promised a no nonsense process and to beat any deal. He delivered, he was honest, and respectful of my time. When the vehicle I wanted came with summer tires, Ron went above and beyond by making sure all season tires were ordered at no additional cost. It was a smooth, transparent, and stress free experience. I highly recommend Ron Askew and Silver Spring BMW.

Buying a car from Andrey was so easy and fast! The whole team was great to work with.

This was my third car purchase from these folks. I found them to be always honest, credible, and I trust them. Thank you so much folks!

Always enjoy getting my oil change at Rockville BMW. Very attentive and get me in and out quickly. Good communication and always take the time xtra time to get it right!