Used 2023 BMW X5 for sale near Olney, MD

I understand why BMW of Owings Mills is rated a top dealership. David L. Was a pleasure to work with and extremely helpful throughout the entire process. His knowledge about BMW and his customer service was a huge factor in my decision to purchase my 2022 X7. I was in and out the door with my dream car in less than 3 1/2 hours.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

I had a great experience working with sales teams and financial manager. Fabian Morales is an excellent sales and he went through detail of the process and get what I need. They have excellent program of financing and extended warranty service. Highly recommended Honda of Chantily

Carla was amazing, she ensured continuous communication throughout the process. There were no surprises during this transaction. Most of this purchase was over the phone because I live 3 hours away.

The experience with my service advisor LaTasha is superb!! She makes me feel as if I'm the only customer there. Very attentive to all my needs when getting my car worked on. Thanks for all you do LaTasha

I was getting some service at the bmw on Owings Mills and this dealership is extremely well organized and the service is great, i to my Bmw X5 there with a lot of problems and came out like new. Mr. Derrick was my service advisor and he was in touch with me the intire time. Great jobs guys.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Recently I purchased probably my tenth vehicle from BMW of OwingsMills formally known as Northwest BMW. As always it was an easy transaction. This is why we keep coming back… Everyone is friendly and welcoming they continue to go the extra step to make sure you are happy and satisfied with your purchase. The employees may have changed over the years but the standards and expectations as a customer are still exceptional. From the Sales Department, to the Technicians and the Service department and every where in between you can expect to be treated with professionalism, courtesy and respect. Which is why I would highly recommend BMW of Owings Mills everyday.

We bought a new CR-V from Mike D. and we are happy. So, I just wanted to thank Shuhib R. for sitting in for Mike D. on this past Sunday, 3.10.24. Shuhib answered further questions on how my new CR-V works. Nice team work! I look forward to coming back for our car service maintenance, and will recommend checking this dealership to anyone. Thanks!

One of the top Mercedes dealerships on the east coast! Thanks for all your help Tim

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

I would like to thank Corey, I had a small issue with my suv and he jumped right in to solve the problem and it was taken care of in no time. He is the best!!!!

Customer service was amazing! Sales representative took time to explore cars and options with me. Even had a provider session to teach me about the vehicle.

Very good service, thank you, Jason! The problem was identified on Sunday at 6 pm, and tire installed the next morning. It is very convenient that BMW of Alexandria has service opened on Sunday. No other BMW in 100 mi radius is open for service. OV

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

I had a truly wonderful experience at Passport BMW. From the moment I was welcomed to the presentation of the car, I was treated like a VIP, and the high level of professionalism of the staff captivated me in an enchanting setting.

Great service advisor, will always use BMW of Alexandria for maintenance due to great customer service.

Mike smith and Matt (customer service manager) made sure that the experience went really well. There was an initial glitch with my confirmed appointment - but the team above were both honest and great at making me feel a priority. The situation was resolved to my total satisfaction with little impact other than feeling more valued as a service client. It was great team work that followed through to my driving out of the dealership.