Used 2023 BMW X5 for sale near Paramount, CA

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

I purchased a used Mercedes-Benz E55 AMG from the Carmax in Costa Mesa, CA about a month ago. I started out by calling the Carmax and reaching a sales agent. She worked with me by setting aside the car so that I could fly down to pick it up. She picked me up from the airport about 15 miles away from their dealership. When I saw the car, I found some minor cosmetic issues with the car and Carmax assured me that they would repair them at my local Carmax in Roseville, CA. I will be writing a review about that Carmax as well. They issued me a form stating repairs to be done at my local dealership. I informed the salesperson that I would be pushing the car a bit and she was fine with it. After the test drive, the car seemed to be in great condition, so we headed in for the paperwork. The appearance inside of the dealership building did not convey a welcoming feeling though. It felt like a warehouse with desks in it. The people within the building were nice and friendly though. The paperwork was pretty quick as I already had a loan check from the credit union. It took about 30 minutes and then I was on my way. Overall, I would say the experience was positive.

West Covina Audi was a "Excellent Experience ". I can't express how professional and courteous the entire dealership staff handled the purchasing of my car was.

This dealership was honest and up front with me. I was interested in a truck. I sent a email about it, they responded very quickly and seemed interested in assisting. Before I got to the dealer the truck was sold. No problem with that. Someone got their first. What I liked is the dealer let me know before making a 80 mile drive the truck was gone. I recommend this place.

I bought my mini there a few years back and got a great price from them on the purchase of my Countryman... no pressure, just honest dealing I continue to rave about the after sales service that South Bay continues to provie me. There is a new Mini Dealer closer to me in Santa Monica but I continue to drive 45 mins each way to SB, it is well worht the extra effort to me. I have never been disappointed with the care that has been extended to me. I need to give recognition to the service manager "Lino"... Even though my car is out warranty he is the main reason that I continue to bring my car to Southbay . He is very professional and always willing to go the extra mile to be certain that things are right for all of his customers...in fact, Lino and the service department will be the reason that when I am ready to purchase another Mini it will be because of the after sales servie etc. If you want a great price on a Mini as well as great service, South Bay in my opinion is the Only Way Best, Ben

Casey (Manager) walked me through the process and made my purchase the easiest one I have ever experience. A truly zero haggle and zero pressure sale. Casey was very knowledgeable about the product and didn't try to sell me anything I did not need. Thanks guys keep up the good work!

Prompt responsive has good deals on used vehicles worth a try and buy with them

Really had a good experience with my salesperson. Polite, efficient, not too pushy, and respectful of what my needs were. Dramatically different than other places I’ve gone around LA; in a good way.

I bought a used car that was highly sought after, based on it having only 2k miles per year and it's price point. I worked with Ed, who went out of his way not only to reassure me that I had secured my spot as the buyer, but also provide me with photos and updates as the car went through the reconditioning and detailing process. Ed was extraordinarily responsive, answering my (many) texts within minutes! Ed demonstrated exceptional professionalism, caring and compassion. I would buy another car from him in a heartbeat.

Visited to test drive through Costco Auto program. Monica was prompt in connecting and arranging a test drive. Since she was occupied with a customer, Olya assisted. She was very professional throughout the test drive and purchase of a 330i. Negotiated a fair deal and the following day Olya drove 30mins to our house to sync our phones with the car and demonstrate the digital functions of the car! Great experience from beginning to end

Highly recommend Sami!!!! came here to look at a car but left with a different car that I’ve been wanting. So I’ve been here a few times before just to look since I live closer to BMW Monrovia, this time I left with a freakin new M3! Because of Sami, I will only be coming to New Century. He gave me advice like a friend and not just trying to sell. I don’t think I would’ve gotten a car I wanted without Sami’s help, I had a budget and he really went the extra mile just to make it happen for me. The transaction went so smoothly, that I would do it over and over again. I was surprised how great the vibes were here. Everyone is friendly. The GM Mr. Pan was a very nice man as well. Thank you Sami, Devon, Michael, Peter and rest of the new century team! Feeling like I got a family here :)

Great customer service All sorts of free treats Provided a loaner Seamless process Friendly people

This dealership went way over the top to meet our needs during Covid. From GM Peter King to the front desk reps, this is a Customer Comes First shop.

The entire team at South Bay Hyundai offers an elite customer experience. Josh, Jermaine, and Cedric made the entire process easy and efficient from start to finish. I work in the auto industry and this is one of the best purchasing experiences by far. They have a great selection of vehicles and were able to get the paperwork and financing done without waiting or sitting around for too long. I highly recommend this store .

great experience returning the lease and getting another lease. Lynette Mercado was great as was Greg the sales manager! Lynette graciously let me see all of the cars I wanted to see and compare, including those on the roof.

Lino is the Service Advisor that I always call for exceptional service. For this visit, Wilbur took care of repairing my brakes. Thank you, guys.

Service advisor is great. Lllll. Lllll. Lllll. Lllll. Llllll. Lllll. Lllll vlll kkkkk kkkk kkk hh drr ss. Sd. A lot of nerve to ask for 25

John Machado was the only reason I purchased from the dealership I drove from la to van nuys to deal with this guy he know everything about these vehicles I would highly suggest if you want to buy this is the guy to buy from. He helped me get the down payment and monthly payment where I needed them to be and made it happen. He sent a video just for me and pictures. Then he took the time on his day off to help me after the sale. Roger in the service dept also helped me out. Great staff here.

Paul Cox is an excellent technical advisor. I feel grateful of having his excellent service.

I had a really great experience with Lucas. He was super patient and easy to work with from the start. Even though the car I went in to see was sold right before I got there, he didn’t rush me or try to push anything else. Instead, he took his time showing me around and helped me look at a few other options. You can tell he genuinely cares about finding the right fit for his customers. I really appreciated how professional and down to earth he was throughout the process. Definitely someone I’d recommend asking for if you’re in the market for a car. L.Montoya