Used 2023 BMW X5 for sale near Walnut, CA

I had a really great experience with Lucas. He was super patient and easy to work with from the start. Even though the car I went in to see was sold right before I got there, he didn’t rush me or try to push anything else. Instead, he took his time showing me around and helped me look at a few other options. You can tell he genuinely cares about finding the right fit for his customers. I really appreciated how professional and down to earth he was throughout the process. Definitely someone I’d recommend asking for if you’re in the market for a car. L.Montoya

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Paul Cox is an excellent technical advisor. I feel grateful of having his excellent service.

We had a great experience with Pacific BMW. The car we purchased was beautiful and we got a great deal for it. The only negative part of the purchase was the actual buying process. It took a little longer than we expected and maybe it could have been a bit more streamlined. But in the end, the car was worth the wait.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

outstanding staff, outstanding product, overall joy. this is my second lease here and most likely will come back for my 3rd. big thanks to calvin, omar, and tony the genius and tony cruz for doing the lease inspection.

Prompt responsive has good deals on used vehicles worth a try and buy with them

Mark at Crevier BMW is an outstanding service advisor. From start to finish, he was professional, knowledgeable, and genuinely attentive. He took the time to clearly explain the service process, kept me updated throughout, and made sure everything was handled smoothly and on time. It’s refreshing to work with someone who truly cares about customer satisfaction and goes the extra mile. Because of Mark, my experience at Crevier BMW was stress-free and top-notch. I highly recommend asking for him if you’re bringing your BMW in for service. Ms. Phillips

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

I purchased a used Mercedes-Benz E55 AMG from the Carmax in Costa Mesa, CA about a month ago. I started out by calling the Carmax and reaching a sales agent. She worked with me by setting aside the car so that I could fly down to pick it up. She picked me up from the airport about 15 miles away from their dealership. When I saw the car, I found some minor cosmetic issues with the car and Carmax assured me that they would repair them at my local Carmax in Roseville, CA. I will be writing a review about that Carmax as well. They issued me a form stating repairs to be done at my local dealership. I informed the salesperson that I would be pushing the car a bit and she was fine with it. After the test drive, the car seemed to be in great condition, so we headed in for the paperwork. The appearance inside of the dealership building did not convey a welcoming feeling though. It felt like a warehouse with desks in it. The people within the building were nice and friendly though. The paperwork was pretty quick as I already had a loan check from the credit union. It took about 30 minutes and then I was on my way. Overall, I would say the experience was positive.

West Covina Audi was a "Excellent Experience ". I can't express how professional and courteous the entire dealership staff handled the purchasing of my car was.

The GM Quynh and Mike in finance are the best of the best and the entire service team , Gary, Amanda, ziggy and Ivan are the reason why I keep coming back and only go to Beverly Hills BMW.

I bought a used car that was highly sought after, based on it having only 2k miles per year and it's price point. I worked with Ed, who went out of his way not only to reassure me that I had secured my spot as the buyer, but also provide me with photos and updates as the car went through the reconditioning and detailing process. Ed was extraordinarily responsive, answering my (many) texts within minutes! Ed demonstrated exceptional professionalism, caring and compassion. I would buy another car from him in a heartbeat.

Jr. Alegre is an excellent service advisor at Crevier BMW. Professional and courteous, he was a pleasure to work with.

Excellent experience with dealership. Friendly, responsive staff guided me through every step, answered all questions, and made the process smooth, transparent, stress free. Recommend them.

Jeanette was very helpful and knowledgeable. She understood exactly what I wanted from the automobile and made sure all the specs were part of the package we received. She was very easy to work with.

Enjoyed my experience here at this dealership. Came out with a brand new car! Anthony was extremely helpful and guided us to find the car we were looking for.

Visited to test drive through Costco Auto program. Monica was prompt in connecting and arranging a test drive. Since she was occupied with a customer, Olya assisted. She was very professional throughout the test drive and purchase of a 330i. Negotiated a fair deal and the following day Olya drove 30mins to our house to sync our phones with the car and demonstrate the digital functions of the car! Great experience from beginning to end

Didn’t end up needing them but they were very proactive in answering my call and questions. Good follow up work.

Quick and professional service! There was a wide variety of cars to choose from and I got the best deal!

This dealership was honest and up front with me. I was interested in a truck. I sent a email about it, they responded very quickly and seemed interested in assisting. Before I got to the dealer the truck was sold. No problem with that. Someone got their first. What I liked is the dealer let me know before making a 80 mile drive the truck was gone. I recommend this place.