Used 2024 BMW X5 for sale near Chevy Chase Section Five, MD

Hi BMW Team, I wanted to share some feedback regarding my recent experience with Ali at BMW of Rockville. Once again, Ali proved to be an outstanding representative, completely on top of things. My visit was initially for a nail in the tire, which was promptly taken care of with a replacement. Ali then recommended a full inspection, during which a water pump leak was detected. He immediately informed me of the situation, quickly arranged a loaner vehicle, and reassured me, as I was understandably concerned about the discovery. He took ownership of the issue and allayed my worries. His customer service was, again, comforting, professional, and reassuring. Thanks, Ali, for a job well done. Best regards, Mr. Brock

I have this car for 26,000 miles now. This is the best X5 that I have ever owned. The new engine is great on the xdrive 40i. No need for the M60. 0-60 in 3.9 seconds. Handling is great. Tires and much better than on the previous generation. The ride is tight and comfortable. They did an awesome job. Hopefully, this car will last as long as my previous 2010 X5.

Joel provides exceptional customer service and is attentive to my concerns! Thank you for taking care of my car and keeping me informed plus expediting repairs.

Had the car for about a month and it is everything I wanted and more. Great purchasing experience. Even better driving experience. Definitely would recommend.

We brought in our 2023 BMW 330e for problem with it's rear tires. Robert was our service advisor and did a great job communicating with us and having our car fixed. We are very thankful for his great service and excellent communications.

For my this is Perfect car I ever have, 100 percent I can tell it is very very good. Already I done 6000 miles and not change my opinion

I had my M550 BMW Serviced at Rockville BMW last week. William was the Customer Support Professional. Will kept me informed every step of the way and provided me updates throughout my wait in the lobby. His professionalism and dedication to client service comes as no surprise to me when it comes to Rockville BMW. Its simply the best dealership I've ever bought any car from. I want Thank Will as well as thank the tech who sent me the video of my inspection. -

Purchased 2 months ago. Driven only 535 miles. Still on the dealership's tank of gas and have 300 mile range left on remaining gas. Most drives are within 10-15 miles of my home. A couple of 20-30 mile trips so far (40-60 miles round trip). At this rate, it could be 2024 before needing to fill the tank for the first time. Thrown the X5 into Sports Mode a few times to experience the power but routinely use electric only. Stable, great control, heads up display best I've seen, autobraking and sense of the road is great. Good visibility and neither too sporty or too luxury. It's just right.

My car was towed due to a flat tire. The entire service was awesome from the reporting, the towing, the Uber and Lyft transportation it’s was excellent. Jonathan contacted the next day to let me know my car needed a new tire. He was extremely professional knowledgeable and kept informed. It was an awesome experience.

After have had Mercedes since 1985 this is my First BMW. My 2024 x5 is a winner. I love almost all of it.. The only issue is the seats are not as good as the GLE Mercecedes. The Dealership is the Best!!! Avery and Gregg are as nice as they could be...

Great!!! Support from Derrick Mcquire (Sales) assisting me with purchasing a new BMW 5 series. Derrick McGuire was professional and kept me informed throughout the process. I have bought 4 BMWs from Passport and Derrick was the best!! salesperson I have worked with. Professionalism, technical competence and great communication skills! He provided that to me! Thanks again Derrick!

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

With covid and with a 7 month old, we really didn’t want to spend hours and hours at the dealer. We worked most of the deal out over the phone and had minimal to do when we arrived to test the vehicle and sign paperwork. I read a lot of reviews mentioning Fred and I full heartedly stand behind everyone who has said he was amazing to work with. He helped make this a seamless and enjoyable process. So far we are thrilled with our purchase. We look forward to returning when time for our next purchase.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

My X5 was brought in for a NO TONE issue. 2nd time. The first time we had to do a software upgrade. Ok. Issue not solved. I contacted Devon. He arranged for a loaner and to bring my car in. Devon and the team had the vehicle for some time. He kept apologizing about length of time it was taking. Explain I no how the car did not hold the necessary codes. I told him not to worry, to take their time. The car finally did it again. Intermittent issue. And Devon and the team were able to fix the issue. They were great. Always communicated.

Once again fantastic service from Jeff @Sterling Mini!! Totally recommend make your appointment watcha waiting for?

Sam is the BEST! His customer service is unmatch. He ALWAYS works with me & helps me w honest feed back. Each time the Shuttle guy is nice & professional.

All the people we deltveith were very nice and always helpful. I give James a 10 + rating.

I just wanted to share how amazing the service and sales process was for my father when I referred him to the dealership. He had been looking to get service done on his current Lexus and happened to see this beautiful RX350 that was at the lot. I happen to be in the car business so he asked me what I thought and if it was priced well. After doing my research, I was blown away! Not only was the vehicle in pristine condition with no accidents or damages, it was priced 2,000 dollars below the market based on a 100 mile radius. My father wasted no time applying. Here is where it gets even better… When he applied, he had excellent scores and was able to secure his own check. Patrick, the finance manager, was able to secure him an even better deal with one of their partner banks that they had. It couldn’t have been done better. Ali and Billy, the owners have been incredible with service in the past for my father, but the sales process was even faster and more professional than I could have imagined! Thank you to Kingstowne Motorcars for an amazing experience and we will be back for the next one!!

SANDERS: Kingstowne motors are exactly what they say they are. Professional at giving customer satisfaction. I will recommend any and everyone to buy from this establishment. Congrats team Kingstowne with Ali and Brian leading the way. Thank you. Mr / Mrs SANDERS keep supplying cusumers with fine cars.