New and used 2026 BMW X5 for sale near Matthews, NC

Jeff Shin went above and beyond to ensure the car experience was a seamless transaction.

Best vehicle I have ever purchased. The ride, handling, power, performance, comfort and even fuel economy is impressive. Now I get what the big deal is about BMW's

Bought my car, Henry BMW Northlake shane Weaver was my sales advisor. Very patient and also to work with go see him.

Very efficient. Easy to contact, great communication, and always a help whenever I need. Thank you Mrs. Owen’s.

Just bought a car from Hendrick BMW Mini. If you are in the market for a Mini or preowned BMW, check them out and be sure to ask for Jeff Shinn. Over the years, my wife and I have bought our last 6 vehicles from him. He is amazing and always willing to go out of his way for you.

If you own a BMW and haven’t worked with Ben Trask, you’re missing out. From the moment you drop off your car, Ben sets the tone he’s punctual, transparent, and genuinely one of the kindest people you’ll encounter in any service industry, let alone automotive. What sets Ben apart is his commitment to clear communication. He never leaves you guessing about what’s wrong with your vehicle or why a repair is needed. He takes the time to walk you through every issue in plain language, so you actually understand what you’re paying for a rarity in this business. On top of that, the level of service he provides feels less like a dealership drop-off and more like a concierge experience. He treats your car and your time with real respect. If you want a BMW service advisor who is honest, knowledgeable, and genuinely cares about his clients, Ben Trask is the only call you need to make. Highly recommend.

Great service with great communication throughout process. Jeff did great keeping me in the loop

Excellent communications during the process. Don was attentive and thorough. Easy process to get the recall done. That is all I can say about that.

I’ve been to Hendrick BMW for service multiple times, and the consistency in how they treat their customers is why I keep coming back. Ben Trask has been especially great to work with. During my most recent visit, I was facing a significant repair that unfortunately wasn’t covered by my warranty. Even so, he went out of his way to contact the warranty company, advocate for me, and help minimize the cost as much as possible. They also provided me with a loaner vehicle for the entire time my car was in service, which made a huge difference in keeping my schedule uninterrupted. This wasn’t my first positive experience either — during a prior recall, when my vehicle had to stay at the dealership for an extended period, the team made sure I had transportation and kept me informed throughout. Overall, the level of service, communication, and attention to detail here really sets them apart. It’s exactly the kind of experience you want when maintaining your vehicle.

Great service and Kevin P is the best! I always ask for him and will not go anywhere else.

Their service department is always curious and ontime. They are also very professional. Jeff Day is knowledgeable..

This was the best car buying experience that I have ever had. Shane was open and honest and stuck to my budget. He listened to what I said that I needed in my vehicle and found me the perfect car. He also took his time, I asked a bunch of questions and he patiently answered them all. Shane is great!

We were traveling when our car broke down and we towed to the Hendrick Dealership. The staff at Hendricks were great! We were on our way to pick up our 3 year old grandchild and the team set us up with an enterprise rental car. The repairs were extensive and did take several days but we were updated daily on the status. Due to the car being under warranty everything was covered by BMW. I know we did purchase our car with the Hendricks team but we were treated like we did. This is why I have purchased three BMW's.Great job!!!