New and used 2026 BMW X5 PHEV for sale near Fort Meade, MD

Mr. Marty was a very accommodating, professional, and caring individual. He provided unparalleled customer service for my daughter?s X-1. The vehicle was very clean, both inside and out.

I have received a superb service from the adviser and financial team. They have completely addressed all of my concerns. Really grateful for the whole experience. Great job!

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Courteous service and friendly service advisor. Appointment making was simple and easy. Wait facility is nice and clean. The offered free coffee and bottle water is a plus.

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Very efficient, courteous and capable both selling and servicing great cars! I have been a cutomer for three decades, and have found them to be excellent!

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

Great service & comms from JP and the BMW service team. I dropped off my car at 7:15a and it was ready for me by 4:30p same day.

People there are amazing and will try to help you in any way they can. The service is excellent for BMW, and the facility is clean and awesome.

Wanted to take a minute to give my up most appreciation for the service team at BMW of Silver Spring. Specifically to Delfin Green, Richard Kreh, and Ron Ptak who did a phenomenal job in making sure the issues with my beloved BMW were corrected in a timely and professional manner. There isnt a team I'd rather have working on my BMWs than the team located at BMW of Silver Springs! Thank you all again so much! -Your loyal customer Cordell Williams

I have had my X5 (and also a X1) serviced a number of times at BMW of Towson. We have always had a great experience there. Christopher has usually been the service writer for us, but we had others (James and Marty)as well. They have all been excellent. The service provided has all been done with exactness and we appreciate the video provided by the tech doing the service.

Phenomenal client service by Suvin. Best in the biz. The car I wanted was found in CA and shipped to MD in a matter of days. Was in and out of the dealership very quickly.

Jae helped me purchase a 2024 bmw. He was so nice and very very helpful when showing me the car I really wanted. This was my first time buying a car and he gave me the best experience I’ve had when looking for a new vehicle. I really recommend Jae

Ben Cohen was great to work with. He has very good customer service skills, he's extremely personable and respectful . We will definitely recommend him to friends and family.

Purchased from Jae Lim from BMW catonsville. i would come buy car again from him. Excellent customer service and honest.

Purchased car from the sales advisor Jae, had an amazing experience. He is very professional and helpful at the same time. I would like to continue working with him in future. Excellent customer service.

Wonderful customer service! Harold Shelby was so helpful to me to resolve some issues I was having. He truly went the extra mile. Amit Thanki helped me with the computer systems and seems to be all knowing in explaining the sometimes complicated on board system and making sure everything is properly set up. I drove a bit of a distance to see Harold and Amit and would gladly do it again to receive the quality customer service I was given. Bravo!

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced