New and used 2026 BMW X5 PHEV for sale near North Brentwood, MD

They go above and beyond to help. Lead service advisor did a test drive with me as well to help identify the problem even after the mechanic couldn’t hear the noise my car was making. Julie Wharton also goes waaaaay above and beyond with the highest level of service. She stated she had a migraine headache for a few days and I told her she hid it well as it was not possible to see because she had such a super customer first attitude

Steve did a great job at communicating and making the car buying process as easy as possible.

Jarrad Brown, Service Manager is considerate; regards all my queries with respect and answers with patience. Keeps me informed to the status of my car being serviced.

Harold Shelby is a great salesman that made buying a BMW and awesome experience. He went above and beyond.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Fantastic customer service - very knowledgeable and organized - made purchasing a new vehicle seamless and efficient! This is our second BMW from this dealership and we can't recommend them enough.

Customer service was amazing! Sales representative took time to explore cars and options with me. Even had a provider session to teach me about the vehicle.

Normally car shopping is a chore. No one enjoys it. The pressure to buy. The haggling. Jason was our client advisor and WOW. Very knowledgeable of the cars. Not pushy. Went above and beyond to get us all of the info we needed. Again, NOT pushy whatsoever. It felt like we were just hanging out with a friend and talking about cars. He helped us find the exact car we were looking for and got us a great deal too. We are looking forward to coming back and purchasing another vehicle from him at BMW of Fairfax.

Many years experience taking autos to dealerships. BMW of Sterling ranks among the top two or three. Professionalism at every level. Workmanship reflects pride. A dealership I trust.

I had an excellent experience working with Steve Y. as my sales consultant at BMW of Catonsville. From start to finish, his customer service was absolutely top-notch. Steve was attentive, knowledgeable, and made sure every one of my needs was taken care of throughout the entire process. He truly went above and beyond to ensure I was comfortable and confident in my decision. If you’re looking for someone who genuinely cares about the customer experience, I highly recommend asking for Steve Y. – you won’t be disappointed!

This was by far the best car buying experience I have ever had. Aaliyah was outstanding. She was professional, attentive, nice, and very personable. She made the whole process stress free and even followed up the next day to see how I was enjoying my new X3. Anton had everything taken care of before I even arrived, which made the financing process seamless and easy. The manager made my deal happen, and I left feeling completely taken care of. I have truly found my go-to dealership. I love my new car and appreciate the entire team for making this such a positive experience.

Harold and Amit are the model of professionalism coupled with friendly engaging personalities. Fun and pleasurable working with them. I look forward to future interactions.

Overall great experience. This dealership leaves the other ones in the dust. Thanks to Rick, Alan, Zen and the lady in the tag department. They made my buying experience seamless and quick. They did not waste my time. They did what they said that they were going to do. I puta deposit down on the car and I had the car the next day.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Great experience purchasing a used Toyota 4Runner. If you are going to buy a car there ask for Karim. He was a great sales person to work with. The whole process was great from beginning to end with clear communication and no surprises.

Very good service, thank you, Jason! The problem was identified on Sunday at 6 pm, and tire installed the next morning. It is very convenient that BMW of Alexandria has service opened on Sunday. No other BMW in 100 mi radius is open for service. OV

The experiencing buying my 4th BMW was a great one at BMW Catonsville. Joanna and Jae went above and beyond to ensure I had a great buying experiencing. I always feel like I am getting the best deal possible.

Julie was the best. She went above and beyond in my opinion but for her it was probably just an average day.

I had a wonderful experience working with Benn Edwards, my Client Advisor. He listened closely to what I wanted and got me the car I was hoping for. From start to finish, he was professional, attentive, and fully committed. If you’re looking to lease or buy, I highly recommend requesting Benn!

Assad was very friendly and helpful. I will be back next year for service. I appreciate the expertise at this dealership.