New and used 2026 BMW X5 PHEV for sale near Rolling Hills Estates, CA

Working with the service rep was straightforward and easy. Adrian explained the service and gave a choice of what was necessary and what extras can be done at the same time.

Hello, I wanted to take a moment to share my recent experience with BMW Beverly Hills, which has completely transformed my perspective on BMWs. Having had a few less-than-pleasant visits with BMW in the past, I had firmly decided to stay within the Mercedes family. However, my visits in August have truly changed my thinking. During my visits, I had the opportunity to speak with several sales associates. One individual in particular, Lucas, stood out. He took the time to answer all my questions and listen to my hesitations about buying a car. His genuine approach and willingness to address my concerns made a significant difference in my experience. This level of dedication and customer service has genuinely impressed me, and I am excited to say that I have now decided to come back to the BMW family. Best regards, Carol Strong

Salesman, Gregory had great customer service and explained features of vehicle thoroughly before we left with our new car. Dealership handled all the financing quickly and easily

My experience here was amazing! The staff were pleasant. Ron assisted me with my purchase and it went so smoothly I was shocked! I highly recommend this dealer.

It was great , the sales person was very focus on our inquiry . We were treated like a #1 customer!

This review is for sales. I live in Northern California but found a car that was optioned the way that I wanted at Sterling. I started an online chat and reached Joseph, the internet sales manager. He was an exceptional sales person throughout the entire experience. We quickly got to a very good price with no pressure or haggling and he walked me through all of my lease options. I really appreciated that as it was my first lease. Joseph was very responsive to all of my questions and requests and never hesitated to provide excellent service. He arranged for transport of my car and even came in early to personally ensure everything went smoothly. I cannot recommend him highly enough. Awesome experience

Awesome experience with Adam very attentive and non judgemental. He was very detailed with the contact and very knowledgeable. However, Jesus who works the shop that sells hats and keychains unmeasurably rude on so many levels. I put a BMW hat on hold and it was 1 min and 30sec remaining he said extremely rude Its closed and I have somewhere to be I proceeded to plead and say it was on the register on hold with the cashier who was ringing up a customer. But remember the doors were not closed yet and they were still helping someone. My sister and I just bought 150k in cars that day and didnt even get I AM SORRY come back tomorrow .. just I have somewhere to be.. From the front to the back was exceptionally amazing but Jesus if I had not already looked at a car, we would have went somewhere else. Five star everything. - 5 stars for the store representative.

Very easy and comfortable to work with sales person! Explained all options and was easy to talk to. The staff was very professional and made the purchase very comfortable

I visited the Beverly Hills BMW Customer Service Center for the first time yesterday. I had made a reservation, but on the way there I got into an accident and arrived about 40 minutes late. Since I was too late for my appointment, they processed me as a walk-in instead. Although I had to wait a little, overall the service was very friendly and pleasant. Iqbal Gill was my representative. He is prompt and effective.

We walked into SM BMW only looking to test drive the new 228i. Knowing that we wanted a manual transmission, we knew we'd have to order the car. We planned to play a few dealerships against one another to get the best deal. After talking for a few minutes about what we specifically were looking for, our rep informed us they had a brand new 328i that fit the bill. We looked at it, and even though it wasn't exactly what we were looking for, it was exactly what we really wanted! We made out like bandits on the deal, as BMW's with manual transmissions aren't exactly what the average buying is looking for, but it was EXACTLY what we wanted. The car is loaded up with all the options, and 6 months in we couldn't be happier with it. First service was easy to schedule, they provided a loaner car that was comparable to our car (automatic tho) and it was ready on time. I highly recommend this dealership, Achilles, our advisor, and BMW in general. This is my 5th BMW, but first from this dealership, I'm already planning on #6, and it will be from Santa Monica BMW!

We had a great experience with Pacific BMW. The car we purchased was beautiful and we got a great deal for it. The only negative part of the purchase was the actual buying process. It took a little longer than we expected and maybe it could have been a bit more streamlined. But in the end, the car was worth the wait.

Bought a used car from this location. Representatives were quick and friendly. overall, good experience.

This dealership was honest and up front with me. I was interested in a truck. I sent a email about it, they responded very quickly and seemed interested in assisting. Before I got to the dealer the truck was sold. No problem with that. Someone got their first. What I liked is the dealer let me know before making a 80 mile drive the truck was gone. I recommend this place.

The sales staff at Century West BMW was helpful in answering my questions about a vehicle I was interested in buying. Although we did not complete a deal, their helpfulness and level of service made my experience with them a pleasant one.

My salesman Michael Nuygen was professional, informative, kind and considerate to my needs and wants. Highly recommend he be given the opportunity to train incoming sales associates. Jose and Tarik in financing were excellent! Again, informative, answered all my questions and took their time with the financial process. Best experience I?ve ever had purchasing a car! That speaks volumes as I?ve had many cars in my life.

Best Service ever!! I've taken my cars to different BMW dealers for service in the past, but without any doubt this dealer has the best service department. Arutin, the guy who helped me was so knowledgeable and professional. Will definitely bring my cars here again.

Got a pretty good deal on my certified pre-owned 328i. The salesperson was nice, and the manager was very straight up and honest during the purchase. I was expecting a battle, but overall, it turned out to be a positive experience.

Friendly service. Clean and efficient atmosphere. No one needs twenty five words to say good job thank you. I will be returning for all my future needs.

Ruby is literally the best service rep I?ve ever had the pleasure of working with. Her attention to detail, her professionalism, and beyond helpful nature makes any experience a great one. More than anything, she?s extremely knowledgeable and solutions oriented. 10/10!

Great service from Tim Soeung and Jorge Solis. They worked hard to understand the car that I wanted, within the budget, offering flexible options that suited my needs.