New and used 2026 BMW X5 PHEV for sale near University Park, MD

Service is what you should expect from BMW. Prompt, clean, and without the fluff. They stayed true to their schedule and the online vehicle assessment, work approval, and payment options make the whole transaction a breeze. Rudy was outstanding and will definitely request him for my next BMW service appointment. Very glad I found this dealer. Highly recommend.

Top notch service. Excellent customer service. Definitely my ?go to? for future service needs and perhaps future purchase. Best experience in a car dealer in my adult life!

My experience at this dealership has always been outstanding and efficient. To make the day of purchase a lot more quick and seamless, Jae Lim reached out to me days in advance and gave me all the details and what to expect from a financial perspective. I have already bought three cars from Jae over the years and the level of attentiveness and care has not wavered one bit. He makes sure that you are well taken care of from beginning to the end of the buying process. I would highly recommend working with Jae Lim if you are interested or thinking of purchasing a vehicle from the Catonsville BMW location.

The thing I like the most about Jon is that I never have to pursue him for information on the status of my car. He?s always honest; letting me know if the car has to stay another day in the shop or if I can retrieve it. This information is invaluable when it comes to making a schedule which includes car pick up versus waiting for an Internet message which never seems to come.

Ron Askew got me in and out without any problems . This was my 4th bmw dealership that I had gone to, and Ron kept it straight up and told me about the vehicle, I took it on a test drive and loved it, he let me know what the numbers are right away and fought for a lower number that I was wanting to get, he was very good and straight forward man, I highly suggest you come to him for any help buying your future car at BMW Silver Springs

You always judge the dealership by the quality of service and this is where BMW of Fairfax in my view above all in the area. They have a very professional and motivated team and they really take care of your car. I feel comfortable dropping it off because I know they will take care of it the same as I would. Konrad, the Manager of Service Department is a great leader. As for my buying experience, I prefer to build my car myself. I do not need much assistance except placing an order and taking the delivery. Petr is the expert with years of experience and passion. He will help you throughout the process no matter what kind of customer you are. Overall, BMW of Fairfax is a great family to be associated with. Thank you for yet again amazing experience!

Customer service was amazing! Sales representative took time to explore cars and options with me. Even had a provider session to teach me about the vehicle.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Fantastic customer service - very knowledgeable and organized - made purchasing a new vehicle seamless and efficient! This is our second BMW from this dealership and we can't recommend them enough.

Always great?twenty five Always great?twenty five Always great?twenty five Always great?twenty five Always great?twenty five Always great?twenty five Always great?twenty five

Normally car shopping is a chore. No one enjoys it. The pressure to buy. The haggling. Jason was our client advisor and WOW. Very knowledgeable of the cars. Not pushy. Went above and beyond to get us all of the info we needed. Again, NOT pushy whatsoever. It felt like we were just hanging out with a friend and talking about cars. He helped us find the exact car we were looking for and got us a great deal too. We are looking forward to coming back and purchasing another vehicle from him at BMW of Fairfax.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Very good service, thank you, Jason! The problem was identified on Sunday at 6 pm, and tire installed the next morning. It is very convenient that BMW of Alexandria has service opened on Sunday. No other BMW in 100 mi radius is open for service. OV

I recently visited the dealership and had the pleasure of working with Jae Lim, one of their customer advisors. The experience was truly outstanding, and I highly recommend seeking him out for your next car purchase. Jae went above and beyond to ensure we were satisfied. He put in maximum effort, tirelessly working to get us the exact cars we wanted, demonstrating real dedication to customer happiness. One of the most valuable aspects of working with Jae was his patience and commitment to finding the right fit. He readily allowed us to test drive as many cars as we needed, making the decision process stress-free and thorough. Furthermore, he was extremely knowledgeable, taking the time to clearly explain all the features and functions of the different models we considered. If you are looking for a reliable, patient, and dedicated customer advisor, I highly recommend working with Jae Lim!

Wonderful buying experience, will absolutely come back for future purchases, thank you Suvin, you are the best, hope to see you very soon for my next car

Harold Shelby is a great salesman that made buying a BMW and awesome experience. He went above and beyond.

Excellent Service! My Service Advisor (Latasha Huffman) was amazing! Latasha’s professionalism went above and beyond my expectations. She made sure I had a loaner and got my vehicle back 2 days early. Thank you Latasha! Always a great experience with BMW’s Service Advisors!

Excellent experience from sales through lease process. I have bought many vehicles from Carlos Corredor and will probably do so again in the future. He doesn?t waste my time and I felt he was trying to get a deal that worked for me and the dealership.

Service was very easy. Car was done early and Zachary was very professional and kept me informed.

I had a great experience at BMW of Rockville. Nelson Perreira was outstanding?very professional, attentive, and made sure everything was taken care of quickly and smoothly. The service was completed on time, and my car runs perfectly. Highly recommend Nelson and the entire BMW of Rockville team!