Used BMW X5 PHEV xDrive45e for sale near San Dimas, CA

Ms Melissa Nguyen is a customer-friendly. Mr Quan Tran good in explaining or answering my questions about my car. staff are very courteous * friendly

Dealership service can sometimes feel like rolling the dice. That has not been my experience here, largely because of Adrian Kim. This was not my first visit, and of course, another random issue decided to pop up. Cars have a sense of timing like that. I texted Adrian, and as usual, he handled it calmly and thoroughly. No back and forth, no confusion, just clear updates and actual follow through. He pays attention to the small details, which honestly is what separates good from great. The whole process feels organized and respectful of your time. The loaner was a brand new 2026 model, spotless and ready to go. Almost made me forget why I was there in the first place. Service visits are never something you look forward to, but working with Adrian makes it surprisingly painless. If you are coming to BMW Buena Park, do yourself a favor and ask for him. He makes owning a BMW feel the way it probably should feel.

We met Sami Asadourian when we went to BMW New Century looking for an X3. We had initially looked at a loaner special to lease, and Sami took us for a test drive. After the test drive, we realized the car doesn’t have one of the options we absolutely wanted. Sami was very helpful in locating another vehicle that has all of the options we wanted. After a couple of hours of negotiation and finally came to an agreement on the terms, we went to look at the car – only to find out it doesn’t have something else we wanted. We were all tired and decided we should just go home. Sami told us he will find the car we both wanted, down to each options and packages. Boy did he come through! He called us the next day to let us know he found the car we wanted. To top it off, it’s an even better car – 2019, instead of 2018, and a better monthly payment! When we got to the dealer, the car was washed and ready to go. All we had to do was take care of paperwork. He made the process seamless, and made sure we wouldn't have to spend too much time there on our second day. All in all, we are very happy with our new car and very grateful for Sami’s dedication in finding us the perfect car. We would definitely go back to Sami for our future car needs, and we would highly recommend him to our family & friends, and to anyone shopping for a new BMW.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

Very professional, knowledgeable, helpful and time efficient! The team there was great and they went above and beyond when I purchased my car there!

It was such an amazing experience I totally recommend Luiz was super helpful and very nice!

Rob is very professional and efficient in dealing with my repair. Give me Tam update about progress. I really appreciate!

We drive in from out of state to buy from Crevier BMW — and that's not something we do lightly. Faraz Louie is the reason why. After years behind the wheel of BMWs, you develop a sharp eye for who actually knows their craft — and Faraz is the real deal. Detail-obsessed, client-first, and the kind of advisor who makes you feel like you're his only customer. Anthony La and Baltazar Ceja matched that energy at every turn. Crevier doesn't stay #1 by accident — they've built a team that earns it.

I am writing to share my positive experience at the dealership. My service advisor, Paul Cox, has been excellent to work with—he is honest, responsive, and professional. I highly recommend the service department and appreciate the great care provided.

I had a very pleasant experience here, after negotiating online and on the phone, we came to a very reasonable price. My wife an I went down there and finished everything with Salvador, and then to finalize the purchase with finance. Charlie in finance was great, wasn't pushy or anything. We were buying a used vehicle for cash, that wasn't a BMW, but we were treated like we were buying a top of the line BMW. I would recommend Crevier to anyone looking for a car.