Used BMW X5 PHEV for sale near Alpine, NJ under $499,991

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

I've had this car for over a year now and I am generally impressed....drives great (even in snow), is quite comfortable, has lots of features, decent electronics, gets excellent mileage with and without the battery. Negatives: cheap "leather" interior, door sill is too wide to get out without getting dirt on the back of your leg (even without the options step), backup cross traffic safety is useless unless you are backing into a wall, and the hands-free lift gate is disabled if you get a trailer hitch. All fixable if BMW but some effort into it.

Salesman assigned to me was Billy Talla . Great knowledge & no pressure , test drove vehicles , settled on used 2023 X4 . Price was perfect for budget paid upfront no financing .Did not care for the finance department additional sales attempts for additional warranties & pre payments . Did not make sense for such a great brand , to me personally. Thank’s .

Purchased a 2024 M4 from here and had a great experience. Jeffrey Stone was extremely professional, knowledgeable and personable. Chris in finance was pleasant, friendly and knowledgeable. By far the best no b.s car purchase I have ever had. Thank you guys for everything, I love the car and it was in excellent condition.

Excellent service and very cordial answer all your questions and inform very well they don’t push for sale and explain well

Todo el servicio prestado por el dealers fue de primera y muy profesional sus trabajadores

The sales staff at this dealership are truly exceptional. They were friendly, professional, and answered all of my questions thoroughly. The selection of vehicles is SUPER extensive. I left feeling confident and satisfied with my purchase. I would absolutely recommend this dealership to anyone in the market for a reliable vehicle.

I bought my first BMW in 2014. A new 640XI convertible... I have purchased many new vehicles including 5 Lexus 4LS models and 1 Sports coupe. The BMW was without a doubt the best. Now with regard to customer service as well as service departments (which is almost as important as the car model I select) Rallye BMW was without a doubt the best in both categories. So now that my BMW is eleven years old my wife and I decided it was time to look for a new car. There wasn't much to think about so we returned to my Rallye BMW dealership in Westbury and go for a test drive. Immediately after that test drive we returned to the dealer and negotiated the purchase of a new 2026 8XI convertible. We met with our service advisor, Frank Trotta, who has been taking great care of the 2014 model and gave him the good news: Frank we are buying a new BMW. Mr. Fitzgerald, When you and Mrs. Fitzgerald can come in I will introduce you to my friend Angelo a sales Representative...We met Angelo, another great representative from Rallye BMW and now we are waiting for delivery. I highly recommend If you are looking to buy a new or used BMW you give Rallye BMW, located in Westbury NY a visit.

Michael M is the real deal. Very professional and straight talking. My experience working with him was very positive. Lisa H

I recently purchased my second Lexus from this dealership. I want to thank isabella and Frankie they were both great and very professional to work with.

Prior to my purchasing a 2024 BMW X5 plug in hybrid, I had both an electric and gas powered cars due to a fear of traveling long distances with an electric vehicle. I researched both traditional hybrid and plug in hybrid coming to conclusion that plug in was perfect for my needs. BMW X5 e had the longest range so I decided to purchase one a month ago. I have driven the car approximately 900 miles on one and a half tank of gas and several nightly charges. The quality of the car is exceptional and I love the performance. I would highly recommend this car.

Amazing service. Vasyl is very professional and gets the job done. Very kind and professional staff

Purchased a car via web. Assigned sales associate, Sunni Wang was very professional and responsive and made the transaction enjoyable.

Luigi Devoto was superb at orchestrating a complex repair of my 328i. All done at a distance. Responded quickly to my concerns; clear in guiding the car through different stages of repair.

It has been a pleasure working alongside Carlos at stream auto. He and his team made it an easy smooth transition for me to leave there with a great car and a smile on my face thanks again team five stars to Carlos

We were blown away by the experience. Tia and staff made this the most pleasant purchase we’ve encountered. Tia was so helpful and professional at all times, however she made this a fun, smooth and memorable purchase. We’ll see you all again in the near future.

I just picked up my 2024 540 M and it was an unbelievable excellent experience! This is my 7th Vehicle From BMW of Mamaroneck and Brian S. & Nicholas N. Treat me like family, honest, full disclosure, professional, and satisfy every need. I have full faith and trust in the people who have serviced me over the past 12 years. This is why I am a repeat customer and would recommend to anyone to meet these two great professionals you would be in the best of hands, they will work very best to satisfy your purchase needs

Mike Barbone got me scheduled for a brake job on my 2021 HSE RR within one day of my call to him. Owning an expensive vehicle is only as good as the service team behind the machine. Paul Miller, Parsippany, NJ continues to make me a happy owner!!

Great service. Picked up my car for service and left me a loaner. I had left something in my car and they made a special trip to return it. They went above and beyond.

Love this place go buy your next car here and not anywhere else at all or you?ll regret it. They have the best deals and the best inventory.

I came to Cartopia to buy my first car and it was the best experience I have ever had at a dealer. Of course there is always fees and negotiation but they do their best to get you where you need to be monthly on your payment. I definitely reccommend this dealer!!!