Used BMW X5 PHEV for sale near Baltimore Highlands, MD

Overall very good experience. Attentive sales process, appropriate follow up and good financing offered thru BMW. Could have used more time going over all of the cars features and infotainment system. Only other issue was that car was delivered with substantially overinflated tire pressures - 48psi

Outstanding service and customer service. The time was in the window and the service department kept us informed. We are grateful for Jeremy and his expertise!

April Cromety Moore took real good care of us. We really appreciate her and all of the hard work that she did for us.

I had a fantastic experience at Heritage Hyundai Towson. I worked with Sarah, Stan, and Jason, and they were all excellent to work with. Communication was smooth, clear, and informative throughout the entire process. We are very happy with our decision to go with Heritage Hyundai Towson and will absolutely be back when it’s time for our next upgrade!

I had a phenomenal experience at this location Starting with my phone call 3 weeks prior with GM Yancy. Yancy listened to all my concerns answered each question and provided great feedback. I was assigned to the BEST sales rep Ahmer. He gave exceptional service! I can’t say enough about these two gentlemen. They took great care of me from beginning to end and have gained a customer for life♥️

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

Always very courteous and good service. On time completion. Good waiting area with no TV noise. I expect to continue to be happy with service here.

My first BMW was a 1974 3.0CS. Superb driving machine all the rest, 740 IL, 540s, 550, Z4 3.5 and now an X54e. All great fun.

Was in the market for a specific vehicle to fit our growing family. Great service from the online environment to the showroom. Would thoroughly recommend this dealership.

I recently purchased a new car and had the absolute pleasure of working with Ron Askew, and I cannot say enough about the exceptional experience he provided. His customer service was truly top-tier from start to finish. Ron was incredibly patient, knowledgeable, and attentive, making sure I understood every step of the process and felt comfortable with my decision. Before coming to BMW of Silver Spring, I visited another location—Passport BMW—and while the service there was okay, Ron brought his A-game in a way that set a completely higher standard. The difference was night and day. If you're looking for someone who genuinely cares about their customers and goes above and beyond to make the car-buying experience smooth and enjoyable, Ron Askew is the person you want to work with. Highly recommended!

I had the pleasure of working with Karla Araujo at Ourisman in Dundalk, and I couldn’t be more impressed with her exceptional service. From the moment I walked in, Karla was incredibly professional, knowledgeable, and attentive to my needs. She made the entire process of purchasing my 2018 Jeep Renegade smooth and enjoyable. Karla went above and beyond to ensure I was fully informed, answered all my questions, and made sure I was comfortable with every step. Her flexibility and willingness to accommodate my schedule and preferences truly set her apart. It’s clear that she genuinely cares about her customers and strives to make the experience as seamless as possible. I highly recommend Karla Araujo to anyone looking for a stress-free car-buying experience. Her dedication and outstanding service make her a true asset to Ourisman at Dundalk!

Prior to my purchasing a 2024 BMW X5 plug in hybrid, I had both an electric and gas powered cars due to a fear of traveling long distances with an electric vehicle. I researched both traditional hybrid and plug in hybrid coming to conclusion that plug in was perfect for my needs. BMW X5 e had the longest range so I decided to purchase one a month ago. I have driven the car approximately 900 miles on one and a half tank of gas and several nightly charges. The quality of the car is exceptional and I love the performance. I would highly recommend this car.

All staff was 5 Star. Very timely and professional, From start to finish provided amazing service

I purchased a Nissan rouge, told the dealer what I want in my rouge and they found it for me. I also purchased a camero. Professional staff. I will always get my cars from Carmax in Whitemarsh

I've had this car for over a year now and I am generally impressed....drives great (even in snow), is quite comfortable, has lots of features, decent electronics, gets excellent mileage with and without the battery. Negatives: cheap "leather" interior, door sill is too wide to get out without getting dirt on the back of your leg (even without the options step), backup cross traffic safety is useless unless you are backing into a wall, and the hands-free lift gate is disabled if you get a trailer hitch. All fixable if BMW but some effort into it.

Ryann was awesome. Great customer service and cool socks. He made process of buying a car simple and pleasant. 10/10 definitely recommend. He knowledgeable and reliable!

satisfied with everything including dealer I would highly recommend all aspects. A must see And drive As well as incredible fuel mileage Trust me when I tell you you must on this one

My service manager, Devin Parham gave excellent service. He was very detail oriented when it came to telling me what was going on with my vehicle and what needed to be done in order to get it and keep my vehicle it in great working condition. There were some recommendations that were adevised and completed, and they were completed in a timely fashion. He was very professional and proficient when it came to customer service and very detailed oriented.

We had a coolant leak on our BMW. I called, scheduled service, they had a loaner car waiting for my wife to pick up. Although the repair process had taken some time, they kept us informed throughout.

I did some research before going to UAC and everyone lived up to the reviews that I read. It was great family atmosphere and I felt like I knew them for ages. When I walk in the door with no appointment I was greeted by Baker who was very professional and polite. I informed him about the car that I was interested in and he gave all the details, Carfax information and explained all components from the beginning until I left. Finance went extremely smooth I was in and out. It’s no words that I can explain about Jessica like I said early I felt like I known her for years. She treated me more like friend/family not just like a customer. Jessica was extremely accurate with numbers and we discussed the payment and interest rate that will suit me. She is passionate about doing the best for you. Overall outstanding experience. If you looking for luxury car or truck please check them out. I will return.

I highly recommend BMW of Towson. The customer service is excellent. My service advisor Terrence is outstanding, his professionalism and cheerful attitude. The customer service he provides exceed my expectations every time .

Fantastic buying experience! Christian is top notch. Gave me a great deal. With very fast shipping right to my doorstep! I was in the car business for 20+ years and this was the buying experience everyone wants. No hassles.

Brian Deckert is the best person to close a deal with, he made everything clear and was very helpful and made it easy to close a deal. Great person overall and would deal with in the future

This is my second X5, and the X5 45e is a great hybrid vehicle without any of the usual compromises. It has all the amenities of a standard X5, with the added value of the electric drive and $7500 Federal Tax Credits. The vehicle can be plugged in, or even recharges while driving (when that feature is activated). I highly recommend this vehicle for those considering a new SUV or Hybrid.

Everyone at Jones Hyundai was very professional and attentive.My salesman Charles was very good and made me feel at ease , and was very good at explaining all the features of my new vehicle.