Used BMW X5 PHEV for sale near Bay Point, CA

Came here for service in June and Jenna was an amazing service tech. This woman goes well above and beyond to make clients feel valued and important. If I could give 10 * rating for her patience with all my questions due to this being the first American owned car I have ever owned I would. She has been ultra patient and kind as I bring issues to her that need to be looked at under warranty.

Jamiel was great to work with Very knowledgeable and no pressure tactics Sales Mgr upfront Finance dept also very helpful Made an extra effort to get the title the way we wantef Never f

Prior to my purchasing a 2024 BMW X5 plug in hybrid, I had both an electric and gas powered cars due to a fear of traveling long distances with an electric vehicle. I researched both traditional hybrid and plug in hybrid coming to conclusion that plug in was perfect for my needs. BMW X5 e had the longest range so I decided to purchase one a month ago. I have driven the car approximately 900 miles on one and a half tank of gas and several nightly charges. The quality of the car is exceptional and I love the performance. I would highly recommend this car.

They were professional in their email back even though I didn’t buy a car I will continue to look at their business in the future

I've had this car for over a year now and I am generally impressed....drives great (even in snow), is quite comfortable, has lots of features, decent electronics, gets excellent mileage with and without the battery. Negatives: cheap "leather" interior, door sill is too wide to get out without getting dirt on the back of your leg (even without the options step), backup cross traffic safety is useless unless you are backing into a wall, and the hands-free lift gate is disabled if you get a trailer hitch. All fixable if BMW but some effort into it.

Great service and follow up. I would highly recommend the dealership if you were looking to buy a BMW in the near future.

Jeff was very straightforward and efficient in helping me with my car’s needs. It was my first time bringing in my vehicle for service after purchasing in March of this year and I was pleased. There’s no question that I will return for my next scheduled service.

Every detail was attended to and Filipe was very communcative and attentive. The experience went smoothly

Felipe was a great adviser, good communication and frequent status updates which i appreciated. The technician Ignacio was also very thorough, sent a detailed video of my car’s inspection which was super helpful. The entire staff at BMW is attentive, the place is clean and comfortable if you need to use the lounge. Thank you! -RFH (BMW X3)

Miguel was attentive and very helpful in explaining what was needed and why. I appreciated his professionalism and willingness to provide excellent service.

Gabriel was a pleasure to work with, scheduled maintenance was performed along with some warranty work that he was able to fit in and a few other notes. Was kept informed throughout the process, always the same great level of care at BMW Concord. Thank you once again!

Brannon Hills was awesome! No pressure, very professional and made this process very enjoyable. Excellent people skills and I will definitely recommend him and this dealers if you are looking for car. Go Brandon! .

Everardo Diaz helped us get my BMW repaired and he made a stressful situation into a pleasant experience. He is a great asset to Eastbay BMW . He is very professional, knowledgeable and trustworthy . He went above and beyond great customer service !