Used BMW X5 PHEV for sale near Burtonsville, MD

I had a phenomenal experience at this location Starting with my phone call 3 weeks prior with GM Yancy. Yancy listened to all my concerns answered each question and provided great feedback. I was assigned to the BEST sales rep Ahmer. He gave exceptional service! I can’t say enough about these two gentlemen. They took great care of me from beginning to end and have gained a customer for life♥️

I had a fantastic experience at Heritage Hyundai Towson. I worked with Sarah, Stan, and Jason, and they were all excellent to work with. Communication was smooth, clear, and informative throughout the entire process. We are very happy with our decision to go with Heritage Hyundai Towson and will absolutely be back when it’s time for our next upgrade!

Great first experience! I like the straight forward assessment and it even cost less then estimated. I was provided excellent service and I will come back again.

Overall very good experience. Attentive sales process, appropriate follow up and good financing offered thru BMW. Could have used more time going over all of the cars features and infotainment system. Only other issue was that car was delivered with substantially overinflated tire pressures - 48psi

The steelership was very good to work with. After expressing interest in it used vehicle they bent over backwards to deliver the car same day to the dealership from several hours away, and afterwards was very transparent in the purchase process. Very good to work with, was not super pushy but was very willing to work with.

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

Client Advisor Arben Vila was a pleasure to work with. Even though we did not purchase the vehicle, he treated us with the utmost respect.

The service department was fantastic, they clearly explained me all of them. I definitely recommend the department. I had a very bad experience with BMW VOB service department team, but now all bad menry has been erased.

My first BMW was a 1974 3.0CS. Superb driving machine all the rest, 740 IL, 540s, 550, Z4 3.5 and now an X54e. All great fun.

These guys did a great job, Karim responded to me very quickly when I inquired about the car, he had the car ready for me at the front of the showroom when I arrived. We had a great test drive. I made an aggressive offer, and the ales team approved it for me. My daughter loves the car! Great job, thank you!

Excellent dealership! The price you see on their advert page is the price you pay. That's so rare now since covid. Excellent salesman and Excellent finance department.

It was very proffessional service. iI like the show room very clean and staff was very friendly. Definetly worth to visit it. Work shop is also very nice.

Was in the market for a specific vehicle to fit our growing family. Great service from the online environment to the showroom. Would thoroughly recommend this dealership.

They were very good and plentiful with their correspondence. I got very busy and couldn't respond. I will try again.

I've had this car for over a year now and I am generally impressed....drives great (even in snow), is quite comfortable, has lots of features, decent electronics, gets excellent mileage with and without the battery. Negatives: cheap "leather" interior, door sill is too wide to get out without getting dirt on the back of your leg (even without the options step), backup cross traffic safety is useless unless you are backing into a wall, and the hands-free lift gate is disabled if you get a trailer hitch. All fixable if BMW but some effort into it.

All staff was 5 Star. Very timely and professional, From start to finish provided amazing service

Ryann was awesome. Great customer service and cool socks. He made process of buying a car simple and pleasant. 10/10 definitely recommend. He knowledgeable and reliable!

satisfied with everything including dealer I would highly recommend all aspects. A must see And drive As well as incredible fuel mileage Trust me when I tell you you must on this one

Good experience. No issues with the service. Obviously the cost for repairs could be cheaper but the service is good. At least I'm able to know what is wrong with my vehicle and make a decision on what I want done.

I have now worked with Loyalty Ambassador Mr. Kurt Collins on two separate occasions - once to move from a lease to a finance (Apr '24), and once to lease a new vehicle (Aug '24). In both instances, Mr. Collins distinguished himself by offering a comfortable approach to the task at hand. Mr. Collins was friendly, detail-oriented, and a true asset to the myriad of directly and indirectly-related questions. If you are in the market for a new Mazda vehicle, do yourself a solid and ask for Kurt Collins by name!

I had the pleasure of working with Karla Araujo at Ourisman in Dundalk, and I couldn’t be more impressed with her exceptional service. From the moment I walked in, Karla was incredibly professional, knowledgeable, and attentive to my needs. She made the entire process of purchasing my 2018 Jeep Renegade smooth and enjoyable. Karla went above and beyond to ensure I was fully informed, answered all my questions, and made sure I was comfortable with every step. Her flexibility and willingness to accommodate my schedule and preferences truly set her apart. It’s clear that she genuinely cares about her customers and strives to make the experience as seamless as possible. I highly recommend Karla Araujo to anyone looking for a stress-free car-buying experience. Her dedication and outstanding service make her a true asset to Ourisman at Dundalk!

Prior to my purchasing a 2024 BMW X5 plug in hybrid, I had both an electric and gas powered cars due to a fear of traveling long distances with an electric vehicle. I researched both traditional hybrid and plug in hybrid coming to conclusion that plug in was perfect for my needs. BMW X5 e had the longest range so I decided to purchase one a month ago. I have driven the car approximately 900 miles on one and a half tank of gas and several nightly charges. The quality of the car is exceptional and I love the performance. I would highly recommend this car.