Used BMW X5 PHEV for sale near Countryside, VA

Took my car in for a recall was told 3 to 4 hrs they had it done in 2 1/2 hours was very impressed with the service they provided for me

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Overall great experience. This dealership leaves the other ones in the dust. Thanks to Rick, Alan, Zen and the lady in the tag department. They made my buying experience seamless and quick. They did not waste my time. They did what they said that they were going to do. I puta deposit down on the car and I had the car the next day.

Fantastic buying experience! Christian is top notch. Gave me a great deal. With very fast shipping right to my doorstep! I was in the car business for 20+ years and this was the buying experience everyone wants. No hassles.

My first BMW was a 1974 3.0CS. Superb driving machine all the rest, 740 IL, 540s, 550, Z4 3.5 and now an X54e. All great fun.

Great experience purchasing a used Toyota 4Runner. If you are going to buy a car there ask for Karim. He was a great sales person to work with. The whole process was great from beginning to end with clear communication and no surprises.

I have been going to American Service Center for over 20 years for my Mercedes service needs. They are always courteous, efficient, and honest. If there is ever an issue it is handled promptly.

I scheduled the earliest 8:00AM time slot for an oil change. My Service Advisor Ali Souley reviewed the recommendations on services that needed to be completed and noted that my wait time would not exceed 2 hours. Service was completed on a timely basis and within the cost estimate. ??

My wife and I were both fortunate and delighted to work with Mr. Govinda Ban. He was extremely attentive to our inquiries and concerns, making an extraordinary effort to alert us to a model and price of a car that became available on the lot. He insisted we test drive the car and provided thorough instructions on its features; he never lost patience with us as we asked for repeated demonstrations and explanations. I am happy to recommend him and insisted that he give us his permission to do so. Additionally, the dealership's Financial Service Department was a delight to work with. We are sold on the Fitzgerald experience and are confident that others will be as well! Stephen I. Deutsch, M.D., Ph.D. Emeritus Professor of Psychiatry, Eastern Virginia Medical School Norfolk, Virginia CAPTAIN (retired), Medical Corps, United States Navy

I've had this car for over a year now and I am generally impressed....drives great (even in snow), is quite comfortable, has lots of features, decent electronics, gets excellent mileage with and without the battery. Negatives: cheap "leather" interior, door sill is too wide to get out without getting dirt on the back of your leg (even without the options step), backup cross traffic safety is useless unless you are backing into a wall, and the hands-free lift gate is disabled if you get a trailer hitch. All fixable if BMW but some effort into it.

The customer service was awesome. Very responsive and they know these vehicles. I will continue to bring my car here to be serviced. Thank you.

Professional and friendly staff who respect your time. No hassle buying experience. My 5th purchase from them over 10 years and I’ll be back for #6.

I recently purchased a vehicle with the help of Mobin, and I couldn't be more pleased with the experience. From the moment we connected, Mobin was the definition of professionalism—calm, courteous, and incredibly knowledgeable. What truly stood out was his commitment to making sure I understood every detail of the process. No question was too small, and he explained everything thoroughly without rushing or pressuring me. His patience and clarity made a potentially stressful decision feel smooth and manageable. Mobin genuinely prioritized my comfort and confidence throughout the purchase. His helpfulness and transparency turned what could have been an overwhelming experience into a positive and even enjoyable one. If you're looking for a trustworthy and attentive car salesman who values your peace of mind, I highly recommend working with Mobin. He sets a high bar for service and professionalism in the auto industry.

My boyfriend had been looking for long time to find another beautiful, unique Mercedes with specific features, and we finally found it about 4 hrs driving from NYC. What a great experience we had purchasing a convertible Mercedes with Chip, professional, kind, knowledgeable Salesperson! It was a beautiful day of September, 2024, perfect time to drive a convertible car! Since then, we've been enjoying more the beauty of weekends , the symphony of autumn colors, traveling in many places under no sky limits... With the indoor showroom, every car is clean, all of them look impacable! Everything is no pressure, they paid attention to our questions. The finance lady is awesome, especially in our case as a cash buyer. She made my partner feel very comfortable about purchase process . We would definitely drive another 3.5 -4 hours to make another purchase with Chip, MD, when I'll decide to change my car. Chip and his Team do outstanding job! I highly recommend him to get your DREAM car, you won't regret making your decision. Thank you, Chip! You rock!

Chris D'allessandro is a fckn magician. If you live in or anywhere near Maryland, & have bad or no credit at all. Call Carmax & ask for this dude.. YOU'LL THANK ME LATER.

Always great customer service! Love how I can ask for an explanation and get a straight answer.

Margie Himmelstein was knowledgeable, professional and great attitude. She walk me thru the entire process. I trade my vehicle for New vehicle. I give her all the props. She made the experience pleasant and answer my questions. I would highly recommend her.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

The service department was fantastic, they clearly explained me all of them. I definitely recommend the department. I had a very bad experience with BMW VOB service department team, but now all bad menry has been erased.

It was very proffessional service. iI like the show room very clean and staff was very friendly. Definetly worth to visit it. Work shop is also very nice.