Used BMW X5 PHEV for sale near Herald Harbor, MD

My husband and I had to shop for a car for our handicapped daughter who was recently paralyzed after surgery, The sales person, Berlinda Chandler, made this experience in shopping for a van to suit our daughter's needs was very professional, very caring and very informative. After we explained what our needs were she instructed us to view several vehicles, the Chrysler Pacifica being one of them, Our daughter, Latresce Bennett, was not able to be there at that time , however Berlinda took the extra time to speak with our daughter, who was in a nursing home, over the telephone and took extra time to even take the vehicle to the nursing home so that our daughter could make the final decision on the purchase of the vehicle, She was patient, kind, attentive and caring. Explaining the features of the car. How the car would be best suited for her handicap. She worked with both us and our daughter in making this purchase. She and our daughter and my husband and I worked together to make this buy both affordable and buyer friendly.

Prior to my purchasing a 2024 BMW X5 plug in hybrid, I had both an electric and gas powered cars due to a fear of traveling long distances with an electric vehicle. I researched both traditional hybrid and plug in hybrid coming to conclusion that plug in was perfect for my needs. BMW X5 e had the longest range so I decided to purchase one a month ago. I have driven the car approximately 900 miles on one and a half tank of gas and several nightly charges. The quality of the car is exceptional and I love the performance. I would highly recommend this car.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

I have been to this dealership for service in the past and it has been wonderful each time. Customer service is always courteous and friendly.

Great experience with online shopping from PA. Called on a Saturday, negotiated a nice buy on a CPO XC90 by Monday and picked up five days later. Able to complete paperwork from afar and Vito Vita, our salesman, followed up daily to make sure all was well on our end. Tony in finance was great and we ended up purchasing a very aggressively priced extended warranty bumping the coverage to 10 years/unlimited miles. We had shopped this and the rate was great! Corey Cross was very knowledgeable and even as previous Volvo owners, made us aware of things we had no idea about. He set us up on the Volvo App and even connected both of our cars to the same account. Top notch experience all around!

I've had this car for over a year now and I am generally impressed....drives great (even in snow), is quite comfortable, has lots of features, decent electronics, gets excellent mileage with and without the battery. Negatives: cheap "leather" interior, door sill is too wide to get out without getting dirt on the back of your leg (even without the options step), backup cross traffic safety is useless unless you are backing into a wall, and the hands-free lift gate is disabled if you get a trailer hitch. All fixable if BMW but some effort into it.

As a new owner of a Mercedes-Benz I strongly recommend Koons Mercedes-Benz of Catonsville and not some **** _____ independent shop in the area. I was not looked down on in anyway because my car was an older used car with over 200 thousand miles on it. Ms. Jackie Pressman literally went above and beyond to explain to me everything from getting the initial diagnostic to the oil changes to the follow up.

Everyone one was very nice, waiting 2 1/2 hrs for my oil change was a little too much for me although I do realize they were very busy but they did rotate my tires and oil change that being said, they did take good care of me to make sure my suv is running great so Thank you Koons Chevrolet

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Great service from service rep and team. The valet service time was provided as requested.. pickup and returned.

satisfied with everything including dealer I would highly recommend all aspects. A must see And drive As well as incredible fuel mileage Trust me when I tell you you must on this one

I received service recently at Ourisman Kia concerning a recall notice involving its electrical wiring. I am grateful for the tech people and customer service folk there for remediating it quickly, efficiently and courteously. I dealt in person with a staffer named Diego. He was knowledgeable and polite. Recall notices are not what most look forward to. The people at Ourisman Kia made it an stress-free encounter. Thank you.

I travel from Manassas to Baltimore to purchase a car because i went to different dealers, and they couldn?t help me because they were asking a big amount of deposit. I came to Mr Graig, and the moment I meet him I knew he was going to help me and he did. I purchased a new car and with no down payment, that was the great experience. Thank you Mr.Graig.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

I had a truly wonderful experience at Passport BMW. From the moment I was welcomed to the presentation of the car, I was treated like a VIP, and the high level of professionalism of the staff captivated me in an enchanting setting.