Used BMW X5 PHEV for sale near Lanham, MD

Customer Service provided by our salesperson, Sorabh was excellent and very helpful in our questions on the car that we were interested in. He walked us through the tech applications and was very helpful after our purchase.We had a great experience in buying the car here.

My service technician Mr Nicholas Tomasko was ?Outstanding?. Very professional and explained everything that my car needed now and what l needed later. Thank you for your patience and understanding. He reached out to me every step and check to see if l had any questions.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

No problems what so ever. We had purchased from this dealer before and returned because it had been a good expense. I can recommend this dealer.

Greatful for Salem on the help on the 2024 suburban I purchased his straight forward with everything

This dealership makes the cut for the honesty of their sales staff and ability to tell you the true price of an online sales item. The new age of online auto sales makes dealers compete in ways hitherto not explored. The tendency too often is to disguise the price by adding in all incentives offered by Corporate Has. When the customer arrives and find a they only qualify for one or two out of the six, and the price is $2000 to $3000 more than expected, they have you onsite and will start the negotiation process of 'good cop' (sales agent) and 'bad copy (sales manager). Antwerpen did not do this. The sales agent, Al Russell (shout out to my man Al), was honest and clear warning me upfrontg how dealerships 'bait and switch' through incentive price reductions. Shop these guys online and then go for the visit once you hav e set on a priced with which you can accept. Go also and buy at the veryg end of the month since monthly corporate quotas force them to reduce prices.

Prior to my purchasing a 2024 BMW X5 plug in hybrid, I had both an electric and gas powered cars due to a fear of traveling long distances with an electric vehicle. I researched both traditional hybrid and plug in hybrid coming to conclusion that plug in was perfect for my needs. BMW X5 e had the longest range so I decided to purchase one a month ago. I have driven the car approximately 900 miles on one and a half tank of gas and several nightly charges. The quality of the car is exceptional and I love the performance. I would highly recommend this car.

Beautiful dealership inside and out. Large selection of cars. Our salesman, Jackson Holtzman, was great! He was professional, polite, friendly and a good listener. We never felt rushed or pressured. After buying our new car, Corey Cross, the Product Specialist , spent about an hour or so going over all the amazing features of this car. Corey also did a great job! Big thank you to everyone at Annapolis Volvo who made the whole process easy.

I've had this car for over a year now and I am generally impressed....drives great (even in snow), is quite comfortable, has lots of features, decent electronics, gets excellent mileage with and without the battery. Negatives: cheap "leather" interior, door sill is too wide to get out without getting dirt on the back of your leg (even without the options step), backup cross traffic safety is useless unless you are backing into a wall, and the hands-free lift gate is disabled if you get a trailer hitch. All fixable if BMW but some effort into it.

Great service from service rep and team. The valet service time was provided as requested.. pickup and returned.

My wife and I have dealt with Jim Coleman Cadillac since 2016, and again in 2019. The General Sales Manager, Mr. Roy Mossissey is outstanding. He handled our buying experiences with professionalism and care. Additionally, Stu in the finance office is a true professional.

As repeat customers, we had a great experience with Carlos at BMW Rockville. He even picked us up. With so many choices to get the car you're looking for, what it really comes down to for us is customer service. And for that we give an A+.

My sales person Alex was very helpful and knowledgeable. He showed and explained how to operate the car. Staff were very friendly. I can recommend to a new buyer.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

I am always amazed by the quality of service and the technology this dealership demonstrates. It is first class! The video diagnostics is next level and allows you to make real time confident decisions.

Perfect service, best prices in the area. Very professional approach. I will definitely buy my next car from BMW of Rockville again. This is my second car from the same dealership.

I recently had my vehicle serviced. Dakari Merrill was my service advisor. It was just happenstance that I asked him about the A service. I met him a year ago and was so pleased about his guidance and recommendations. So I just happened to ask him this time without realizing it was him. I was so excited that I chose him out of the other service consultants that morning. He exemplifies the service provided by this dealership associated with Mercedes-Benz vehicles. The top notch reputation and service you expect from Mercedes-Benz delivers every time. I strongly recommend asking for Dakari Merrill as your service advisor when having your vehicle serviced. He is extremely knowledgeable and provides guidance about your service requirements. He exceeded my expectations each time. I’ve had my service at Mercedes-Benz of Annapolis in the past. I’m so glad I chose Koons of Catonsville instead of the Annapolis center. Great job Dakari!!!! Clearly a 5 star evaluation.

satisfied with everything including dealer I would highly recommend all aspects. A must see And drive As well as incredible fuel mileage Trust me when I tell you you must on this one

I bought a new GMC AT4. I ordered it and while it took a few months, my salesman, Zak, and the Sales Manager, Josh, kept me posted along the way. The truck was just as a I ordered! Zak was very knowledgeable and walked me through all of the options. The entire sales team, including Jordan in finance, were very polite, helpful, and thanked me for my business.

This is our 3rd car we've purchased from BMW--Fairfax, specifically for Alex Yakovlev. Alex is a consummate professional and as always made the buying experience easy and seamless. He helped guide us through the process of building our vehicle and managed expectations on delivery at a very fair price. I could not ask for a better experience and Alex delivered once again. Highly recommend!

The car buying experience was excellent. Sales advisor was professional and not overly aggressive. Purchased the car at a fair price. I would recommend this dealership to friends and family if they were looking to buy a car.