Used BMW X5 PHEV for sale near Spring Hope, NC

Hailey and the team were terrific. Great communicators. The work itself was excellent to say the least.

My first BMW was a 1974 3.0CS. Superb driving machine all the rest, 740 IL, 540s, 550, Z4 3.5 and now an X54e. All great fun.

Steven in the Service Department was professional and efficient. He listened to me, addressing not only the issue I was having with the vehicle, but WHY it happened. And then solved both problems with a timely fix at a very reasonable price. Historically, I steered clear of Dealerships for service issues. That's likely to change after my experience at Colonial South. Good stuff. Thank you to all involved.

Good experience overall. Great communication, one “add on” negotiated out, very nice dealer and vehicle.

I have purchased several cars in my lifetime. My experience with BMW of Salem was fantastic. I was initially contacted via email by Ryan when I inquired about a used vehicle for sale. The follow up was appreciated and setting an appointment to test drive the vehicle. When we arrived to the dealership the car was parked out front and ready for us....no usual waiting for this or that. Ames took us out on the first test drive and was very pleasant. I worked with Ryan, Ames, TJ and Keith and they were exceptionally great communicators, kind, and professional. Which we appreciate. After our initial test drive with Ames we made a verbal offer then wanted to take a 2nd test drive. They made sure we had everything we needed to make our purchasing decision. They walked us through everything and even checked on us several times as we waited for Keith to free up to complete our purchase paperwork. Keith went above and beyond agreeing to go on the 2nd test drive with us since he was the most familiar with our used car Ford F150 purchase. After our purchase was completed Keith helped us pair our phones and went over the features of the truck we purchased even though this was not within the scope of his job description. He truly went above and beyond for us. TJ made sure our numbers were correct, explaining the difficulties and limitations of our purchase since we were WA residents and they could not register the car for us. Ryan made sure we were gassed up, cleaned up, keys ready as soon as our paperwork was completed. Their pricing was fair and they worked within our budget and constraints being from Washington. They set the bar for dealership etiquette, customer service and great overall service. Keep up the good work fellas!

My overall experience at BMW Brigewater was great. Good customer service. Walked away highly satisfied.

Great service! In and out of the service area in a timely manner. The staff was kind and attentive to our needs.

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

Excellent service and very cordial answer all your questions and inform very well they don’t push for sale and explain well

Prior to my purchasing a 2024 BMW X5 plug in hybrid, I had both an electric and gas powered cars due to a fear of traveling long distances with an electric vehicle. I researched both traditional hybrid and plug in hybrid coming to conclusion that plug in was perfect for my needs. BMW X5 e had the longest range so I decided to purchase one a month ago. I have driven the car approximately 900 miles on one and a half tank of gas and several nightly charges. The quality of the car is exceptional and I love the performance. I would highly recommend this car.

Nour Attia was a phenomenal salesman who was super helpful and personable. Vey helpful! We walked out with a car and a great experience

I almost purchased a vehicle from BMW of Ramsay, and even though I did not, it was still a great experience. Frances, my sales rep, was great. Frances sat with me and we narrowed down myriad options into three discrete choices. Frances was response with texts, and let me take as much time as I wanted in viewing cars.

All I can say is - AWESOME!!! easy to talk with, super accommodating, you won't have a hard time cause they will definitely help you in any situation you have. Special thanks to the following people. Eli Jamal, Angad Cchina, and Elizabeth Garcia. You are all the best!!! They professionally assist us and tell us everything that we need to know. If your planning to visit this BMW Bakersfield branch I recommend looking for these people to assist you.

Great experience. Beautiful dealership location. From the saler to the finance person everyone was very professional. Would buy again from this dealership. Really enjoyed the experience.

Conrad is the best salesman I have ever worked with. He really went above and beyond to bat for me, as I was borderline approved for a car. He made it happen and I will always remember that and am forever thankful to him! He’s also very honest so I highly recommend him for all your car needs!

Yesterday, I picked up my new 2026 X5 from BMW Northwest. Alan Sluka was the service advisor and he has done great job to negotiate on my behalf and deliver as we agreed promised. This was one of the easiest car purchases I made. Thank you Alan for the great job!

I went in knowing exactly what car I wanted to test drive and had an appointment with Jean (John) Venant on December 27th. The car (2024 Mazda CX-5) was waiting for me when we arrived. Our salesman was a great guy & seemed knowledgeable about my particular vehicle. It didn't take me long to decide to buy the car on the spot. Baltimore in the financing department fought very hard to get me the best rate/deal available. They even gave me far more for my trade in that I was anticipating. Everyone throughout the (seemingly painless) process was great to work with. We felt very valued. My only "complaint" is the sticker shock I had when I saw all the "dealer fees" on the bill of sale. Many things (window tint, fabric protector, etc) were all things that you only typically see when buying a brand new car and not when buying a used car. And, with any used car purchase, I made sure to get the extended warranty. That's just smart no matter which dealership you buy from. However, I am concerned a bit to read very mixed reviews of the EasyCare warranty company, as it seems they only approve HALF of the claims submitted. Fingers crossed.

it was hassle free. in and out. I got a reasonable price for my trad in and was on my way in my brand new Ford

Salesperson, ANTWON was excellent. Very helpful, knowledgeable and not pushy. if not for him, i wouldn't have made the purchase. i will come to ALM again for my next purchase because of him.

Always receive good service from Mathew of the Service Dept., he is very thorough in explaining what has to be done as recommended by the technician. The dealerships waiting area is impeccable clean as well as their restroom.

Mansour was super helpful, friendly, and knowledgeable. He was very attentive and walked us through the entire process. And he has also been very responsive on follow up questions and issues.

I had to get a car in one day. A terrible pinch for the dealership. They rose to the occasion with kindness and honesty and had me out-the-door with a great deal before 2pm. Thanks especially to Delane Sheppard and Levi Durst. You guys made a difficult day easy!