Used BMW X5 PHEV SUVs for sale near Capitol Heights, MD

Client Advisor Arben Vila was a pleasure to work with. Even though we did not purchase the vehicle, he treated us with the utmost respect.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Eric Clark was very helpful in correcting my issues in a timely manner. He also gave me information about getting a rebate on my tire purchase the last time I was there.

Stupid accident brought me to see Mike in the body shop. Second time the garage door gouged the hatch. Mike took the car right away fixed it and cleaned it up better than when I dropped it off. Thanks Mike, great job.

Excellent dealership! The price you see on their advert page is the price you pay. That's so rare now since covid. Excellent salesman and Excellent finance department.

Was in the market for a specific vehicle to fit our growing family. Great service from the online environment to the showroom. Would thoroughly recommend this dealership.

Awesome service and Salesman ! Very knowledgeable and attentive. Great atmosphere and smooth process. Thanks Jacob Jay!

Prior to my purchasing a 2024 BMW X5 plug in hybrid, I had both an electric and gas powered cars due to a fear of traveling long distances with an electric vehicle. I researched both traditional hybrid and plug in hybrid coming to conclusion that plug in was perfect for my needs. BMW X5 e had the longest range so I decided to purchase one a month ago. I have driven the car approximately 900 miles on one and a half tank of gas and several nightly charges. The quality of the car is exceptional and I love the performance. I would highly recommend this car.

I did some research before going to UAC and everyone lived up to the reviews that I read. It was great family atmosphere and I felt like I knew them for ages. When I walk in the door with no appointment I was greeted by Baker who was very professional and polite. I informed him about the car that I was interested in and he gave all the details, Carfax information and explained all components from the beginning until I left. Finance went extremely smooth I was in and out. It’s no words that I can explain about Jessica like I said early I felt like I known her for years. She treated me more like friend/family not just like a customer. Jessica was extremely accurate with numbers and we discussed the payment and interest rate that will suit me. She is passionate about doing the best for you. Overall outstanding experience. If you looking for luxury car or truck please check them out. I will return.

This has been my preferred dealership since I’ve owned my 2019 QX60 and I’ve posted a glowing Google review prior to today but I’m leaving another glowing review today. This morning I was leaving for work and my truck wouldn’t start even though my battery is a month old. I called the Service Center and was able to head straight there after jump starting my vehicle. After a thorough diagnostic we could pinpoint the issue or identify any computer codes pointing to the issue and instead of charging me for some random work or trying to make up reasons to perform work just to earn money, Ty Robinson (this is the service rep I always go to) was completely honest and has never steered me wrong when it comes to my vehicle. He kept me updated and informed and he’s always professional. I got a few minor things done since I was there anyway but really appreciated that, just like prior visits, I’m treated very well whether I spend a ton of money or none at all. I should point out that the dealership facility is very welcoming and comfortable—I prefer to come here even though I live closer to the Annapolis dealership. At the point where I don’t mind waiting a few hours for my vehicle instead of heading home (they offer complimentary Uber), that really says something.

Acura of Ellicott City is a top notch dealership who pride themselves on being supremely professional; the sales team is fantastic to our responses and always seem to find the cars we are looking for and we have purchased 4 in the last six months. The Service Department team far exceeds my expectations. James Washington always makes sure that my car is updated, maintained and safe as I travel often for my job. He makes the habit of telling me that it's his upmost priority that I feel safe at all times. Overall Greatness is the way I describe this establishment.

I have been using this dealer for over 10 years now. I have consistently always been happy with the service department for my jeep.

Nick and Alladin were wonderful! Nick helped with the details and Alladin with the test drive and showing me all the features!! Both were wonderful and I absolutely love my Rubicon!!! Even the finance gentleman was phenomenal (Sadly I don't remember his name). It's been 3 months and it's still my favorite vehicle I have ever purchased!! Thank you all!

These guys did a great job, Karim responded to me very quickly when I inquired about the car, he had the car ready for me at the front of the showroom when I arrived. We had a great test drive. I made an aggressive offer, and the ales team approved it for me. My daughter loves the car! Great job, thank you!

Good experience, the staff is professional and patient and professional and the service is excellent. I appreciate this service and will do the service next time.

My first BMW was a 1974 3.0CS. Superb driving machine all the rest, 740 IL, 540s, 550, Z4 3.5 and now an X54e. All great fun.

Darnell Bowens he is very professional and one of the best sales and I'm very grateful for him.

I sold my car to Jim Coleman Toyota, and I had a fantastic experience! Salesperson Jonathan Wear was very professional and efficient throughout the whole process. He helped and assisted me in the sale while showing flexibility with the terms of our contract, speeding up the payment to accommodate my needs. Jonathan went the extra mile by bringing me the check in person the same day. Thank you, Jonathan, for making my sale such a pleasant experience and for your attentiveness to my special needs. I would definitely go back to Jim Coleman Toyota!

Candace was very professional and provided great communication during my service. Thank you Candace for your attentiveness.

This was the best experience ever. When I tell you the entire process was so smooth and the jeep looked even better in person I truly mean that. It was everything I wanted and I truly had the greatest advisor, Angela Collins. She texted me, she called me and was very prompt sending me the paperwork so we could start the sales process. It also helped that she was so fun and funny, any nervousness I had when I walked in disappeared the moment I met her. She’s now my best friend in my head so make sure to ask for her! Oh, and did I say the dealership is so clean and gorgeous?! Talk about a luxury experience all the way around.