Used BMW X6 for sale near Diamond Bar, CA

Excellent friendly service by highly skilled customer care technicians and mechanics. Appreciated the help of my service adviser. Professionalism consistently demonstrated over many years that I have been a customer.

Superb all the way around!!! Never had a more pleasant experience with a dealership. Giovanna, Greg and Fred all amazing.

My Sales Consultant Ekaterina (Kate) provided exceptional buying service for me. She also helped me with transportation as I was without a car at the time and traveling from a distance. Very nice personality and knowledgable in everything BMW. I recommend her with high confidence.

We had a great experience with Pacific BMW. The car we purchased was beautiful and we got a great deal for it. The only negative part of the purchase was the actual buying process. It took a little longer than we expected and maybe it could have been a bit more streamlined. But in the end, the car was worth the wait.

Hassle free experience when I went into get an oil change with the help of Branden. Upon completion of service, I received an easy to read report outlining the results of inspection. Service department was very professional and helpful.

Service writer was very engaging and informative. You can tell he enjoys helping customers with his positive and upbeat persona. Work was a completed as instructed and on time.

My X6 has been the perfect combination of a luxury SUV and a cushy BMW sedan. I didn't want some big clunky SUV but wanted something a little larger than my BMW 535 . I chose the X6 because it's a very cool looking vehicle with excellent performance and handling. plenty of legroom, both front and back, good space for carrying stuff, and all the creature comforts of a well-appointed BMW sedan. I'd buy my X6 all over again!

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

I purchased a used Mercedes-Benz E55 AMG from the Carmax in Costa Mesa, CA about a month ago. I started out by calling the Carmax and reaching a sales agent. She worked with me by setting aside the car so that I could fly down to pick it up. She picked me up from the airport about 15 miles away from their dealership. When I saw the car, I found some minor cosmetic issues with the car and Carmax assured me that they would repair them at my local Carmax in Roseville, CA. I will be writing a review about that Carmax as well. They issued me a form stating repairs to be done at my local dealership. I informed the salesperson that I would be pushing the car a bit and she was fine with it. After the test drive, the car seemed to be in great condition, so we headed in for the paperwork. The appearance inside of the dealership building did not convey a welcoming feeling though. It felt like a warehouse with desks in it. The people within the building were nice and friendly though. The paperwork was pretty quick as I already had a loan check from the credit union. It took about 30 minutes and then I was on my way. Overall, I would say the experience was positive.

This dealership went way over the top to meet our needs during Covid. From GM Peter King to the front desk reps, this is a Customer Comes First shop.

This dealership was honest and up front with me. I was interested in a truck. I sent a email about it, they responded very quickly and seemed interested in assisting. Before I got to the dealer the truck was sold. No problem with that. Someone got their first. What I liked is the dealer let me know before making a 80 mile drive the truck was gone. I recommend this place.

sale associates very helpful during whole process. very pleased with purchase and customer service. Second auto bought from carmax.

Aaron helped my husband with his new vehicle purchase. My husband is very happy thanks !

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

Second X6. Very comfortable and confident auto. Tried others - Mercedes, Land Rover and came away wanting the X6 again. Nice and tight, full of more functions than truly necessary and safety is evident. I look for every opportunity to drive this vehicle and I have enjoyed every mile. No surprises. It just does what it is supposed to do - very comfortably!

Carlos and Jake made car buying a pleasurable experience from start to finish. Very knowledgeable,personable and courteous throughout the process. I will definitely do business with them again.

Purchased in March 2021, I have enjoyed every one of the 20000+ miles driven. Comfort, power, appearance - and truly exceptional gas mileage (29+ mpg highway) - have made it my passion to be on the road in this car at every opportunity. Elegant, refined luxury, with all the computer assists available in a 21st century, driver-oriented car

Adam did a nice job locating the vehicle I wanted to see. He went the extra mile tracking down the service manager, beginning the purchasing process, and ultimately ensuring the vehicle was ready for pick-up a week later. I found Adam to genuinely care that I had a good purchasing experience.

I bought a used car that was highly sought after, based on it having only 2k miles per year and it's price point. I worked with Ed, who went out of his way not only to reassure me that I had secured my spot as the buyer, but also provide me with photos and updates as the car went through the reconditioning and detailing process. Ed was extraordinarily responsive, answering my (many) texts within minutes! Ed demonstrated exceptional professionalism, caring and compassion. I would buy another car from him in a heartbeat.

Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.

Initially when I responded to the dealership on three separate occasions (driving 60 miles for each trip), I walked away with dissatisfaction each time. However, My Client Advisor Mr. Frank M. subsequently came through as promised. He promised to hit a home run and did so after I informed him that he needed to work harder to assist me as a prospective buyer on a strict budget. Fortunately, to make a long story short, Mr. Frank fought for me and the GM accepted my offer and a deal was made. WOW, I wish this could have been done on the first day rather than the fourth day when I showed up to the dealership. This is why I gave a four star rating. In short, thank you Mr. Frankie for your support!

Aaron has been very courteous and professional during my contact with the dealership. He's gone above and beyond in his approach to customer service.