Used 2025 BMW X7 for sale near Matthews, NC

David B.W was very helpful and knowledgable regarding Audi’s. I will be purchasing from Audi Northlake in the future.

Awesome to drive. Smooth around curves. Barely feel bumps in the road. Most comfortable seats ever had. Solid. Beautiful interior and exterior! Easy to park. Lots of room!

We were traveling when our car broke down and we towed to the Hendrick Dealership. The staff at Hendricks were great! We were on our way to pick up our 3 year old grandchild and the team set us up with an enterprise rental car. The repairs were extensive and did take several days but we were updated daily on the status. Due to the car being under warranty everything was covered by BMW. I know we did purchase our car with the Hendricks team but we were treated like we did. This is why I have purchased three BMW's.Great job!!!

I have recently received service from Don Gunn at BMW preowned. I received great communication throughout the process and was courteous and respectful. My vehicle was promised at the time of completion and everything was perfect. Mr. Gunn provided great customer service and my experience was very positive thanks to Mr. Gunn.

Staff was ready to get started when I arrived. Found the issue I asked them to evaluate and already have parts on order. Kept me informed of the process while I waited and when all work was completed, got all the paperwork ready quickly so I could be on my way. They will let me know when the parts come in and arrange the work to fit my schedule.

Extremely satisfied with the outstanding service I have received at Hendrick's BMW. My service technician, JR, has provided exceptional customer service, and he is extremely personal, professional, and courteous.

If you own a BMW and haven’t worked with Ben Trask, you’re missing out. From the moment you drop off your car, Ben sets the tone he’s punctual, transparent, and genuinely one of the kindest people you’ll encounter in any service industry, let alone automotive. What sets Ben apart is his commitment to clear communication. He never leaves you guessing about what’s wrong with your vehicle or why a repair is needed. He takes the time to walk you through every issue in plain language, so you actually understand what you’re paying for a rarity in this business. On top of that, the level of service he provides feels less like a dealership drop-off and more like a concierge experience. He treats your car and your time with real respect. If you want a BMW service advisor who is honest, knowledgeable, and genuinely cares about his clients, Ben Trask is the only call you need to make. Highly recommend.

I always receive excellent service at this location. Stephanie is awesome, always professional, and polite, etc. etc. etc. etc. etc. etc. and so on and so on

I’ve been to Hendrick BMW for service multiple times, and the consistency in how they treat their customers is why I keep coming back. Ben Trask has been especially great to work with. During my most recent visit, I was facing a significant repair that unfortunately wasn’t covered by my warranty. Even so, he went out of his way to contact the warranty company, advocate for me, and help minimize the cost as much as possible. They also provided me with a loaner vehicle for the entire time my car was in service, which made a huge difference in keeping my schedule uninterrupted. This wasn’t my first positive experience either — during a prior recall, when my vehicle had to stay at the dealership for an extended period, the team made sure I had transportation and kept me informed throughout. Overall, the level of service, communication, and attention to detail here really sets them apart. It’s exactly the kind of experience you want when maintaining your vehicle.

If you're buying a BMW, ask for Shane. I can honestly say this was one of the best car-buying experiences l've ever had. Shane is professional, knowledgeable, and extremely easy to work with. He took the time to explain everything clearly, answered every question I had, and made sure I was comfortable with every step of the process. What really impressed me was that he didn't pressure me at all. Instead, he listened to what I wanted and helped me find the perfect car. His honesty and customer service are top-notch, and he truly cares about making sure his customers leave happy. Buying a car can sometimes feel stressful, but Shane made the whole experience smooth, straightforward, and enjoyable. If you want someone who will treat you right and go the extra mile, Shane is the person to see at BMW. Highly recommended!