Used BMW cars for sale near Bloomfield Hills, MI

If you're like me, taking your car for service is right up there with going to the dentist. At BMW of Rochester Hills the team works above and beyond to make the process easy.  I'm not an easy customer, I blow in and out of the service depart like it's a pit stop at Detroit Grand Prix. Tonight I realized I had forgotten to grab my spare house key. My service advisor had ask me earlier that morning, "do you need any of these keys" and I said 'no' thinking I had a spare.  Not so and now, after normal business hours, I was locked out of my home. Perplexed as to if I call a locksmith, a local hotel or a friend for a night on their sofa... I contacted BMW of Rochester Hills via social media to let them know of my precarious situation. Within minutes they had contacted me back, circled the wagons and found a solution.  Not only did they rise far beyond expectations, later that evening they proactively reached out to confirm I had made it home safely.  That is customer service! The team at BMW of Rochester Hills recognizes that completing a transaction (be it sales or service) isn't the end but part of the process of building a long term relationship with a customer.  They are truly committed to delivering top notch service and genuinely care that your needs are addressed.  While I don't suggested you lock yourself out of your home to test the validity of my recommendation, I would highly recommend BMW of Rochester Hills, if you are looking for an organization that values you as a customer.

I absolutely love this car. Sleek design, very sharp looking. Drives like a dream. It takes a bit to learn where controls are for dash but, once you got it down, its easy.

I have been dreading the car buying market because, for the last couple of years, the shadiness of dealers was taken to a whole new level. I had my name on a waitlist for a car, and it didn't seem like they were getting any anytime soon, so my husband told me I needed to make a decision. So, I was looking at a Mercedes, and my student mentioned that the new BMW X1 was worth checking out. I am SO glad that I did. We walked into the dealership, and were warmly greeted by the front desk. Shannon Polsgrove greeted us, and offered to help us. I told her what I wanted and asked her if we could build one out. She was so positive, fun, helpful, kind, and supportive throughout the whole process. She made me feel like I was ordering their top car in the dealership, and was patient with all of my questions. She gave her honest opinion about color and build, and the experience that I had been dreading for months turned into a fun and happy one, and I built a car that I am super excited about, after two years of not being excited about any. We also met the manager, Steve Williams, who was just as friendly and patient. Mind you, it was past closing at this point, and neither of them were rushing us, even with knowing that we still had the Mercedes to look at. We left and went to the dealership down the road, and had the exact opposite experience. I won't get into details here, but it solidified my decision that BMW of Farmington Hills was the relationship I wanted to create. We called the next day and placed a deposit, and as promised, we placed our order with the exact build, and were immediately given a production number, where we could track our truck. I have been told by so many dealerships that you don't get to pick anymore, and you get whatever comes in, and I'm happy to say, that is not the case with this dealership. Everything was stress-free and positive, and I can't wait till my car comes in! I have been telling everyone about my experience, because it really was unlike any car experience I've ever had! They have a customer for life with me! And now my family and friends are all interested in a BMW.

Love it. Car is comfy, quick and the wonderful B58 Twin-Scroll Turbo I6 makes all the right noises! Awesome daily driver. Period! Interior has all of the amenities you could ever ask for. Ride is luxury-oriented but also can grip & RIP through the corners, almost as well as any sports sedan out there pretty much.

I was kept informed and treated very well. The dealer took care of the problem efficiently I would recommend them and use again for all my auto needs

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.

Overall the experience was very good. The only problem was that the vehicle preparation team was behind and it took longer than expected for the vehicle to be available after signing all of the necessary paperwork with the finance manager.

Thanks to Shawn, Salma and everyone at Offlease Orlando for getting my family into our dream car. You all were very helpful, effective, and so nice to us! We couldn’t be happier.

What a great experience! On a whim, I searched for my favorite car. A listing from Prime Motorz popped up and now I have my dream car! Gordon made the process easy, stress free and fast!

STAR AUTO MALL: Worst car dealer EVER! I bought a 2017 BMW X3. They never checked the car! I had problems immediately! I called, emailed & texted... Star Auto Mall would NOT return my calls, texts or emails! I went to BMW dealer, and they found lots of issues! Wires hanging down, tires rubbing, etc. It cost me $480 to fix it! I billed Star Auto Mall, and it looks like they're just chucking me the finger!! AVOID these incompetent thieves! Here's links to my issues with the car they sold me! https://thebassplayer.com/BMW-Bill.pdf https://thebassplayer.com/BMW-1.mp4 If I don't get a check by the end of the month, a lawyer friend told me it's a slam dunk in small claims count.

A first time customer I was blown away by the expertise and full detail of knowledge and feedback of all my concerns. I will shope again in the future

This is the best X5 I've ever owned. I've been using it for 2 years and this is my 4th BMW. It has never disappointed me, it's a fantastic SUV. I hope the next model will show the same success. I think the 3.0-liter engine is at its best.

Erik is amazing. He was with us getting my brand new HR-V EX-L and he was amazing

BMW X3 an excellent car. I like the performance and enjoy using this luxurious car.🚘 I very much like having all the safety features.I appreciate BMW service.

From Peter, my salesman and Mariana, who helped me with all the new features of the outback. It was a great experience everyone was courteous and very helpful and every department for me. I always recommend this dealership to friends and family.

It's all about the B58 in the M40i. I dinged it one star on comfort because this little SUV rides quite "sporty" even in Comfort mode. I absolutely love this about the car, but I could see how some would feel this is too harsh as it is not a luxurious, cushy ride. But tuck this little beast into a fast corner and it's just...wow! This little German SUV is a sleeper. While the X3M is very nice, the M40i is the perfect balance in my opinion. BMW has really stepped up their game in the X3.

Our experience at Serra Cadillac was wonderful! Amanda Stork was incredibly helpful and attentive to our needs. I was looking for a Cadillac XT5 with specific colors and options, and Amanda went above and beyond to find the perfect one for me. Amanda's communication was top-notch throughout the entire process, and she made sure everything was seamless. I truly appreciate her dedication to finding exactly what I wanted, and I’m beyond excited with my new vehicle!

I went to Auto Empire Collection looking to buy another car. There I was greeted by everyone. Great experience and wonderful consumer service. Thanks to John and Mike.

Purchased 2 years ago. Drives like a rocketship. handles extremely well. no issues thus far, just regular maintenance. Interior is very well designed and very comfortable. The caro area is well designed as well.

Eddie, Robert and Olivia at Opus did a great job helping me purchase a vehicle from Tennessee 500 miles away from their dealership in Michigan. Eddie's answered all my questions, sent me every picture and video I requested. Eddie also recommended a transport broker that took great care transporting my vehicle in a timely manner. Robert is really friendly and nice. Olivia did a wonderful job on the paperwork and communicating about my transport. It was a wonderful experience. Check them out. Thanks everyone!

This my first BMW x5 sdrive. I bought it used with 61,000 miles. Everything works perfect. I just had it serviced at BMW of Murrieta California and as expected it showed with no issues. Came out with flying colors! Poor

This vehicle was very fun to drive, it is comfortable and sporty, and the handling was excellent. Barely any issues, just overall a great driving experience.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

1. BMW has relinquished transmission service, WHY? They DO NOT make their transmissions and the builder, another German company does and has a full service recommend sheet, with miles and correct fluids, et al. Now that's a load of crap. All transmission need servicing like any part with fluid traveling through it! So when your Trany goes out, you are looking a $4000+ easy, Thanks BMW for that PLANNED OBSELENCE! 2. No dip stick and access to change your oil or the very small oil gasket, NOT THE OIL FILTER, will cost you over $1000 in labor, TO ACCESS and a $14.08 part! 3. Ridiculous depreciation the minute you drive off the lot. I can buy a 2022 X7, retailing north of $95,000 for around. $50,000 and CPO/Certified with around 35-45,000 miles. 4. Very fun to drive, quality feel, twin turbo power I like, the profile is amazing on my 2017 X5. Don't like the body style changes. 5. You pay $65,000 or more and have to pay extra, with one package to get the Harmon Kardon stereo. xxxx, for that much in the price tag I should get the Bowers and Wilkins. 6. 9.5 and 10.5 wheels and tires make it look "mean". But no rotation and you will wear out the front tires in about 25,000 miles. Run flats are harsh and do not last. So, get an "S" model and gain gas mileage, rotate and balance tires and unless you live in a cold climate, the XDrive is a waste of additional sticker shock. of money. 10. The interior colors, mine is brown leather, are nauseating, at best. Orange looking leather, white leather-are you kidding me? And, the old standby Black!

Had a great experience with Quattro Motors. Raymond had great communication and made the buying process easy. I would buy from them again and recommend them

Before you buy any BMW older than 2018, check out the Isley V BMW lawsuit. You will find the V8 in all pre 2018 BMW's to be problematic for oil leaks and valve stem failures due to defective engine design and excessive heat. I have this X5 with the V8 and it's a wonderful car to drive and look at. It's my 5th BMW and by far the most reliable. Unfortunately, even with all the meticulous care, my car has experienced the oil leak and smoking exhaust, just like all the N63 & N63TU engines through 2018 will experience this problem and the cost to repair exceeds $20K from the dealer. If you find one that had the valve stem seals replaced, I wouldn't hesitate to buy it, it's a great vehicle in many ways.

They are super helpful beginning to end. Dave busted his butt to make sure I had the car I wanted and made sure I was satisfied with everything. He always asked me for any questions I had and he always had answers for me. He did everything on both ends with not only making sure I got the car but making sure I got approved for a loan to be able to get it. I got the key within just a few weeks. Him and 8-11 motor groups are fantastic. 8-11 actually makes you feel like you matter!

I BOUGHT AND VERY GOOD I BOGUHT USED THO BUT STILL EXTREMELY GOOD I DO NOT KNOW RELIABILTY PRETTY GOOD HONESTLY THOUGH BECAUSE ITS CHEAP

I’ve owned two 2015 X5D’s - daily driven for 7 years for a combined 173,000 miles (sales job), I averaged 29MPG on each tank in mixed driving (38+mpg on hwy using renewable diesel in CA), and it’s been so much more reliable than any gas car I’ve owned… The only car that compares in reliability is two BMW 328 diesels I’ve owned - I’m not going back to gas cars. I may consider Cayenne diesel as the only other alternative daily driver, otherwise I’ll stay with X5 diesels.

Purchased a G63 from them. Mike was extremely passionate & knowledgeable about cars! I look forward to buying again and servicing with them! Was such an easy stress free buying experience!

Beast of an engine twin turbo 8 Cyl, I can't wait for my next one M Series even more Torque and HorsePower, Tech is really lovely.

Our salesman, Jonathan is a true professional. The dealership made this a painful experience. Never going back. The only reason we put up with 2 days of getting jerked around was because they were the nearest dealership that had the vehicle we wanted in stock. We'll never return.