Used BMW cars for sale near Dearborn Heights, MI

Great experience, very quick and really had a great experience, customer service and the sales folks were very helpful. Great popcorn helped the experience too. I really liked the Toyota experience and talking about reliability, a key attraction to Toyota.

STAR AUTO MALL: Worst car dealer EVER! I bought a 2017 BMW X3. They never checked the car! I had problems immediately! I called, emailed & texted... Star Auto Mall would NOT return my calls, texts or emails! I went to BMW dealer, and they found lots of issues! Wires hanging down, tires rubbing, etc. It cost me $480 to fix it! I billed Star Auto Mall, and it looks like they're just chucking me the finger!! AVOID these incompetent thieves! Here's links to my issues with the car they sold me! https://thebassplayer.com/BMW-Bill.pdf https://thebassplayer.com/BMW-1.mp4 If I don't get a check by the end of the month, a lawyer friend told me it's a slam dunk in small claims count.

I have been dreading the car buying market because, for the last couple of years, the shadiness of dealers was taken to a whole new level. I had my name on a waitlist for a car, and it didn't seem like they were getting any anytime soon, so my husband told me I needed to make a decision. So, I was looking at a Mercedes, and my student mentioned that the new BMW X1 was worth checking out. I am SO glad that I did. We walked into the dealership, and were warmly greeted by the front desk. Shannon Polsgrove greeted us, and offered to help us. I told her what I wanted and asked her if we could build one out. She was so positive, fun, helpful, kind, and supportive throughout the whole process. She made me feel like I was ordering their top car in the dealership, and was patient with all of my questions. She gave her honest opinion about color and build, and the experience that I had been dreading for months turned into a fun and happy one, and I built a car that I am super excited about, after two years of not being excited about any. We also met the manager, Steve Williams, who was just as friendly and patient. Mind you, it was past closing at this point, and neither of them were rushing us, even with knowing that we still had the Mercedes to look at. We left and went to the dealership down the road, and had the exact opposite experience. I won't get into details here, but it solidified my decision that BMW of Farmington Hills was the relationship I wanted to create. We called the next day and placed a deposit, and as promised, we placed our order with the exact build, and were immediately given a production number, where we could track our truck. I have been told by so many dealerships that you don't get to pick anymore, and you get whatever comes in, and I'm happy to say, that is not the case with this dealership. Everything was stress-free and positive, and I can't wait till my car comes in! I have been telling everyone about my experience, because it really was unlike any car experience I've ever had! They have a customer for life with me! And now my family and friends are all interested in a BMW.

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.

Scott Viau was a very patient and helpful sales rep. I was not sure I really was looking for a Jeep , but he found an excellent vehicle choice for me and did not pressure me . Once the transaction was completed he spent a great deal of time showing me all of the many features found on this car. He helped pair my wife and my phones and truly made me a future customer.

This is my 2nd BMW after keeping my previous 528 for over a dozen years ! Still going strong but had to change. After test driving a few, came back to BMW... Its like Apple, once you get an iPhone, it is hard to switch ! Bought a CPO, which gives us more time. Nice car. Good power. Have to constantly check the speedometer to ensure we stay within limits ! So silent and smooth... Love it !

If you're like me, taking your car for service is right up there with going to the dentist. At BMW of Rochester Hills the team works above and beyond to make the process easy.  I'm not an easy customer, I blow in and out of the service depart like it's a pit stop at Detroit Grand Prix. Tonight I realized I had forgotten to grab my spare house key. My service advisor had ask me earlier that morning, "do you need any of these keys" and I said 'no' thinking I had a spare.  Not so and now, after normal business hours, I was locked out of my home. Perplexed as to if I call a locksmith, a local hotel or a friend for a night on their sofa... I contacted BMW of Rochester Hills via social media to let them know of my precarious situation. Within minutes they had contacted me back, circled the wagons and found a solution.  Not only did they rise far beyond expectations, later that evening they proactively reached out to confirm I had made it home safely.  That is customer service! The team at BMW of Rochester Hills recognizes that completing a transaction (be it sales or service) isn't the end but part of the process of building a long term relationship with a customer.  They are truly committed to delivering top notch service and genuinely care that your needs are addressed.  While I don't suggested you lock yourself out of your home to test the validity of my recommendation, I would highly recommend BMW of Rochester Hills, if you are looking for an organization that values you as a customer.

Best vehicle I have ever purchased. The ride, handling, power, performance, comfort and even fuel economy is impressive. Now I get what the big deal is about BMW's

I had a very Great experience at Serra and would go back and lease again

This is the best X5 I've ever owned. I've been using it for 2 years and this is my 4th BMW. It has never disappointed me, it's a fantastic SUV. I hope the next model will show the same success. I think the 3.0-liter engine is at its best.

A first time customer I was blown away by the expertise and full detail of knowledge and feedback of all my concerns. I will shope again in the future

I have this car for 26,000 miles now. This is the best X5 that I have ever owned. The new engine is great on the xdrive 40i. No need for the M60. 0-60 in 3.9 seconds. Handling is great. Tires and much better than on the previous generation. The ride is tight and comfortable. They did an awesome job. Hopefully, this car will last as long as my previous 2010 X5.

Thank you Majed for helping me with my brother-in-law tundra pick up truck. Thank you for doing the trade-in to get the car for us. We appreciate your service thank you darling Toyota.

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

Jasper rectified an issue I had with a different service advisor. I had to bring my car in 4 times after initially telling the original service advisor what my issue was to finally have Jasper fix my initial problem.

It's all about the B58 in the M40i. I dinged it one star on comfort because this little SUV rides quite "sporty" even in Comfort mode. I absolutely love this about the car, but I could see how some would feel this is too harsh as it is not a luxurious, cushy ride. But tuck this little beast into a fast corner and it's just...wow! This little German SUV is a sleeper. While the X3M is very nice, the M40i is the perfect balance in my opinion. BMW has really stepped up their game in the X3.

What a great experience! On a whim, I searched for my favorite car. A listing from Prime Motorz popped up and now I have my dream car! Gordon made the process easy, stress free and fast!

The main issue I've had with this car is learning its vast number of controls, some of which are in strange places (such as at the end of the directional signal stalk) and are not clearly marked. The gearshift, for example, is counter-intuitive, and is moved backwards to go forwards, and vice versa-unlike most cars, it doesn't really move and fit into a slot for the appropriate gear. For no fathomable reason, the rear view camera stays on when you then drive forward. The warning system, for a car crossing or a person crossing, is unreliable; for example, if you have the car in reverse, the car hasn't moved yet, but a person walks behind the car, the warning signal does not sound--it only sounds if the car is already moving in reverse (if the pedestrian was walking right behind the car, you already hit him or her). There are also other "features" that make no sense. On the other hand, the car is fun to drive, reasonably powerful, attractive (I think--my wife disagrees), comfortable (except that one feels remarkably many bumps in the road), and quiet.

What a pleasure they made buying a car, my experience was so splendid they I will come back and I plan on staying for life.

Love it. Car is comfy, quick and the wonderful B58 Twin-Scroll Turbo I6 makes all the right noises! Awesome daily driver. Period! Interior has all of the amenities you could ever ask for. Ride is luxury-oriented but also can grip & RIP through the corners, almost as well as any sports sedan out there pretty much.

Nice people. Helpful with all aspects of car purchase and delivery. Quick and professional. No problems.

My wife and I are very pleased with our BMW X3. I am impressed with the performance and the way it handles. I have owned and driven many autos this by far one of the very best.

Both Maddie and Marcela were very nice and helpful. I should have jumped on the purchase!

The car meets all my needs. Comfortable easy to handle quiet and fun to drive. Plenty of space for carrying everything. Totally love the ride.

1. BMW has relinquished transmission service, WHY? They DO NOT make their transmissions and the builder, another German company does and has a full service recommend sheet, with miles and correct fluids, et al. Now that's a load of crap. All transmission need servicing like any part with fluid traveling through it! So when your Trany goes out, you are looking a $4000+ easy, Thanks BMW for that PLANNED OBSELENCE! 2. No dip stick and access to change your oil or the very small oil gasket, NOT THE OIL FILTER, will cost you over $1000 in labor, TO ACCESS and a $14.08 part! 3. Ridiculous depreciation the minute you drive off the lot. I can buy a 2022 X7, retailing north of $95,000 for around. $50,000 and CPO/Certified with around 35-45,000 miles. 4. Very fun to drive, quality feel, twin turbo power I like, the profile is amazing on my 2017 X5. Don't like the body style changes. 5. You pay $65,000 or more and have to pay extra, with one package to get the Harmon Kardon stereo. xxxx, for that much in the price tag I should get the Bowers and Wilkins. 6. 9.5 and 10.5 wheels and tires make it look "mean". But no rotation and you will wear out the front tires in about 25,000 miles. Run flats are harsh and do not last. So, get an "S" model and gain gas mileage, rotate and balance tires and unless you live in a cold climate, the XDrive is a waste of additional sticker shock. of money. 10. The interior colors, mine is brown leather, are nauseating, at best. Orange looking leather, white leather-are you kidding me? And, the old standby Black!

Eddie, Robert and Olivia at Opus did a great job helping me purchase a vehicle from Tennessee 500 miles away from their dealership in Michigan. Eddie's answered all my questions, sent me every picture and video I requested. Eddie also recommended a transport broker that took great care transporting my vehicle in a timely manner. Robert is really friendly and nice. Olivia did a wonderful job on the paperwork and communicating about my transport. It was a wonderful experience. Check them out. Thanks everyone!

I’ve owned two 2015 X5D’s - daily driven for 7 years for a combined 173,000 miles (sales job), I averaged 29MPG on each tank in mixed driving (38+mpg on hwy using renewable diesel in CA), and it’s been so much more reliable than any gas car I’ve owned… The only car that compares in reliability is two BMW 328 diesels I’ve owned - I’m not going back to gas cars. I may consider Cayenne diesel as the only other alternative daily driver, otherwise I’ll stay with X5 diesels.

I am new to BMW and so far I am loving it, especially the way it handles the road and the overall comfort of the car

They are super helpful beginning to end. Dave busted his butt to make sure I had the car I wanted and made sure I was satisfied with everything. He always asked me for any questions I had and he always had answers for me. He did everything on both ends with not only making sure I got the car but making sure I got approved for a loan to be able to get it. I got the key within just a few weeks. Him and 8-11 motor groups are fantastic. 8-11 actually makes you feel like you matter!

This 4000 lb beast maneuvers like a sports car. As someone who's always been passionate about cars, I leaned towards vehicles like the 3 series coupe or Audi A5. However, when the need for family space arose, SUVs felt dull. Then I got behind the wheel of the X5. It's a revelation—you truly don't have to compromise. There's ample space, exceptional handling, and a range of engines from powerful to downright exhilarating (like the X5M).

Love my X.3. It’s the exact car I was looking for with all the right features. It’s a beautiful design with so many features and so comfortable to drive. It’s very sporty as well and has lots of power.

BMW X3 an excellent car. I like the performance and enjoy using this luxurious car.🚘 I very much like having all the safety features.I appreciate BMW service.