Used BMW hatchbacks for sale near Kettering, MD

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

I test-drove the Tesla Y and the BMW i4. Both had great acceleration and many desirable features. However, the BMW felt more luxurious, higher in overall quality, and newer in design. I have been driving the BMW i4 eDrive 40 for about two weeks. Because I am new to EVs, it took me a while to learn the many features. The dealer process took several hours to explain things and I returned briefly several times to request further explanation on specific points. Owners should be conversant with cell phones and computers to use the features. I am still waiting for the QMerit Level Two Charger to be installed but regular 110 Volt house current has been adequate to recharge the car after a normal commute. The car is actually a hatchback, with the trunk being capable of lifting high. The rear seats fold down, so the trunk is quite voluminous. I didn't like the vertical grills at first but they are growing on me and I consider the car beautiful inside and out. It is a pleasure to drive. I am already wedded to electric cars and doubt I'll ever get another ICE car.

The service and attention at the Rockville BMW is wonderful. The process was pleasant, from selecting and test driving the car to the financial process. Easiest car buying experience, the AutoNation no haggle motto made everything transparent. Would absolutely purchase another vehicle from our client advisor, Brian Yuen and will recommend friends/family going forward as well.

As a BMW driver for decades (318i, 328i), I reluctantly switched to Tesla when the Model S became the first practical EV. I wanted to drive electric more than I wanted to be loyal to (IMHO) the best line of sedans and coupes on the planet. I loved the S, too, but after 12 years it was having problems, support was rotten, and it was time for a replacement. Fortunately, all the manufacturers have EVs now. Although I test drove several other makes, I was delighted to see that the BMW i4 was my favorite. When it started to look like tariffs were going to increase prices, I abbreviated my search and went for the Bimmer. By chance, the dealer had a 2024 shop loaner available with low mileage and a lower price than a brand new 2025 so I leased it. (Incidentally, it was less expensive in absolute dollars than the Model S was in 2012!) I'm glad I "pulled the trigger" when I did and I love the car. Handling is excellent. It "feels like" a BMW despite slightly lighter steering than my last 328. It's feature-rich and I'm still learning the ancillary controls. I'm OK with CarPlay although Tesla's own infotainment system is better. The driver assist is good and automatic stop/start in heavy traffic is a joy although I still prefer steering myself under better conditions. I think most BMW drivers will feel likewise. I haven't used self-parking other than a demo in the dealer's lot but I promise to try it. I don't expect to need a lot of service - it's an EV - but at least BMW takes phone calls! The cell phone app is better than Tesla's and it's NOT the only way to schedule service. My only real objection is the location of the charge port at right-rear which will make it awkward to use short-corded Tesla Superchargers even once BMW concludes a deal with Tesla. The i4 has more "hard" controls - which I prefer for eyes-on-the-road driving - than Model S but its voice recognition commands are more limited. Its navigator has the same voice as Model S but gives more frequent bum steers. All in all, I'm very glad I made the switch. And I didn't give money to the Little Dictator who works for the Big Dictator!

This was my first time and I was pleased with the service and overall customer service. A new showroom and I assume customer lounge is under construction. In the meantime, perhaps they can provide some surge protectors and/or a charging station for customers waiting in the temporary space. Thankfully, the chairs were comfy and I was done fairly quickly.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Got a great deal at Rockville Audi on a lease for a Q4. Sales personnel and Sales manager were extremely professional. They processed my entire traction from start to finish in less than 1 hour.

Bought a new car. The car salesperson was awesome. First, I called to check the availability. It was in stock; 1 hour later, it was sold and he called me to let me know. Thats okay because that car was heavily discounted. I contacted him again for a car with higher trim. Over the course of one week, he worked with his manager to get me the best deal. I bought the car the following weekend. The car salesperson showed great patience, treated my family with respect and kindness. The dealership paperwork process was straightforward. No headaches. I finished in 1 hour.

Quick in and out for an oil change and spark plug replacement. Expexted to wait 2-3 hours but was iut in 1.5 hours. Great customer service, clean facility.

No issues great service did not have anything to complain about. Sales and financing all one place fast and friendly service. Hope to return and buy again

My i4 eDrive 40 is a great car. Plenty of pep. Comfortable interior. Quality construction. GPS/Radio Controls/various interfaces ... not so good. You have to know what you are looking for, and ofter, go down too many levels to get to the proper input/output. More switches and dials would be better.

Fastest, smoothest, and easiest car purchase. In and out under an hour…sales, finance, and Managment all top notch! Completely satisfied experience! I would highly recommend.

MJ helped us buy a car and he made the process so smooth and easy. Such wonderful customer service! The best in town. Will definitely come back!

The car is beautiful inside and out. It has lots of space, the trunk is huge. There is ventilation in the front and back, multiple charging places, and all the great safety features.

I've had EVs since 2012. First was a Nissan Leaf, then a VW eGolf, then an Audi A3 etron. Those were all outstanding cars, but compared to all of those the i4 eDrive40 is in a different class. It's very responsive and quick. It feels extremely high-tech and plays Hans Zimmer iconic sounds. When we've gone on longer trips, consistently gets 280-300mi / 100% charge. Unless we're on a trip, I only charge it to 80% and it gets about 220-240mi on a charge. It's amazingly smooth and solid, and the interior is top notch. The M-Sport Pro package with custom color and leather made it at the top of the price range, so from a value perspective it seems excessive.

My boyfriend had been looking for long time to find another beautiful, unique Mercedes with specific features, and we finally found it about 4 hrs driving from NYC. What a great experience we had purchasing a convertible Mercedes with Chip, professional, kind, knowledgeable Salesperson! It was a beautiful day of September, 2024, perfect time to drive a convertible car! Since then, we've been enjoying more the beauty of weekends , the symphony of autumn colors, traveling in many places under no sky limits... With the indoor showroom, every car is clean, all of them look impacable! Everything is no pressure, they paid attention to our questions. The finance lady is awesome, especially in our case as a cash buyer. She made my partner feel very comfortable about purchase process . We would definitely drive another 3.5 -4 hours to make another purchase with Chip, MD, when I'll decide to change my car. Chip and his Team do outstanding job! I highly recommend him to get your DREAM car, you won't regret making your decision. Thank you, Chip! You rock!

I have the M50 version of the iV. I love the independence and drive of the electric car. It has super power, sometimes surprising do. It accelerates instantly and with tons of power. I also love the hatch back; lots of room in the trunk space. My issue with the car is primarily the fact that it really is a sorts car: quite low to the ground, which isn't the easiest at my age (71) to get into. Because of the demand for the car when I bought it, I had to make a decision without really test driving it. The i5 wasn't yet available, and I wanted electric but not the huge iX, so the iV was my only option for an electric at the time. The tires on the car are mounted on 19" rims, so the tire face is thin. This means that the tires puncture or tear quite easily, like just gently scraping a curb. I just bought a set of snow tires with 17" rims but all-season tires are not yet available (hope they will be soon!). This had added a significant unforeseen cost to the annual maintenance if the car. Good car if you aren't troubled by these issues but maybe pass on the iV of you are and head to the i5 or another manufacturers EV.

The service facility identified the issue, made the repairs efficiently at a great price. Job well done

Although an EV, BMW it is in fact the Ultimate Driving machine. Very fast from 0-60 3.7s excellent HP 536 TQ 586. With the booster on it will quick you back in your seat.

In the past we owned a 2013 328. Loved that car. Purchased this 2019 430i a week ago. It’s basically the exact same car inside as it was in 2013. No real complaints, if it works it works I guess. Car still very comfortable and stylish looking. Handles very well, good power with the 2.0t. Look forward to having this car for years to come

Excellent Sales, Setup and Finance. Would definitely recommend to others looking for a pain feee experience.

Was handled well. All questions answered. Asked for a service that would Have been a duplication. The caught it..waiting room is comfortable and they provide a service to get you home.

You always judge the dealership by the quality of service and this is where BMW of Fairfax in my view above all in the area. They have a very professional and motivated team and they really take care of your car. I feel comfortable dropping it off because I know they will take care of it the same as I would. Konrad, the Manager of Service Department is a great leader. As for my buying experience, I prefer to build my car myself. I do not need much assistance except placing an order and taking the delivery. Petr is the expert with years of experience and passion. He will help you throughout the process no matter what kind of customer you are. Overall, BMW of Fairfax is a great family to be associated with. Thank you for yet again amazing experience!

Very prompt and professional service. I was kept informed of the issues and timeframe for completion of the service.

I had BMW of Annapolis replace my tires. They were able to order for me the tires I want at Tirerack pricing and they had them installed& balanced with reasonable prices. Overall, great shop, honest people, great service. Recommend them for all your BMW repairs/work.

My X5's starter wasn't working and the Rockville dealer was able to get my car in immediately to have it looked at. The mechanics determined that the starter needed to be replaced. Ali worked with the insurance company to cover the repair under my extended warranty. In addition, Ali went above and beyond and offered me a loaner car for over a week so I wouldn't have to postpone my family vacation while my car was being serviced. That's great service!