Used BMW hatchbacks for sale near North Bethesda, MD

Khalid is good, but Tyson Mercedes is greedy. Khalid wore a sharp tailored suit which is unheard of in the dealerships where I am from. He was very professional, pointing out flaws in the paint he offered to fix before I could point out the ones I saw. He respected my time which was less than ideal for making a purchase today. We made a handshake on a good deal, but it's been over 6 hours and I still haven't seen my "deal" in writing with an out the door quote. As far as Tyson Mercedes, the vehicle which was just "front end aligned" last week had one tire about 5-6 pounds low, and this was not noticed with the yellow light on the dash when it was pulled around for me earlier in the day. The test drive was not safe to conduct other than around the corner and back at slow speed, so I have no idea how it really handles. The biggest issue I have is the dealership assessing a "non-negotiable" sky-high processing fee which is nearly $1000, probably among the highest in Virginia. It doesn't cost $1000 for the 15 minutes of work it takes to process the sale and send the documents to DMV, etc. If they want this kind of fee, they should be selling vehicles $1000 below market value, and not even bothering marking them up $3000 over market value! Be prepared to negotiate $3000-4000 down just to get to the market price on a used vehicle! After you get to market price, make them take off some of the $1000 processing fee from the sale price or walk off the lot and go buy the same thing from another dealer who only charges $500 or less in processing fees. If it's taxable, it's negotiable! Do your research and use online tools to know the market value before you visit any dealership!

By far my favorite BMW I’ve owed. The M Package gives it the sporty look and that fun drive . I just love this vehicle .

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

The way car experience should be. Outstanding customer service provided by Sales Consultant named Hassan. Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!

Really an awesome experience. I’ve avoided dealerships for a couple of decades after years of disappointment but this was great. Congrats on creating value via customer service. Julie Wharton was wonderful and deserves recognition…above and beyond. Candice was also a great help.

This is a surprisingly fun car. We bought it mainly to not feel guilty running the AC in car line - but got to appreciate it in various situation. The range isn't great, the flimsy tires need getting used to - but for what a used (ideally certified pre-owned) one goes for - I really don't think you can go wrong. Unless you live in a city and have good places to charge - it probably is not a suitable car as your only car - but it's a great addition if you don't depend on it for a 300 mile drive. Accelerations is fun, the car is a lot bigger inside than it looks. It has a little bit of a theme park ride feel to it at times.

My salesman and the sale’s managers were knowledgeable and upstanding. They provided me with the information I needed and sold me a vehicle that fit my price point.

My i4 eDrive 40 is a great car. Plenty of pep. Comfortable interior. Quality construction. GPS/Radio Controls/various interfaces ... not so good. You have to know what you are looking for, and ofter, go down too many levels to get to the proper input/output. More switches and dials would be better.

Very friendly greeding when you enter the facility. Service was fast and not complicated. Pickup was fast, friendly and with explaining. Unfortnunately the the dealership was not be able to wash the car because the washing street was out of order already for the last 12 weeks.

Normally car shopping is a chore. No one enjoys it. The pressure to buy. The haggling. Jason was our client advisor and WOW. Very knowledgeable of the cars. Not pushy. Went above and beyond to get us all of the info we needed. Again, NOT pushy whatsoever. It felt like we were just hanging out with a friend and talking about cars. He helped us find the exact car we were looking for and got us a great deal too. We are looking forward to coming back and purchasing another vehicle from him at BMW of Fairfax.

I test-drove the Tesla Y and the BMW i4. Both had great acceleration and many desirable features. However, the BMW felt more luxurious, higher in overall quality, and newer in design. I have been driving the BMW i4 eDrive 40 for about two weeks. Because I am new to EVs, it took me a while to learn the many features. The dealer process took several hours to explain things and I returned briefly several times to request further explanation on specific points. Owners should be conversant with cell phones and computers to use the features. I am still waiting for the QMerit Level Two Charger to be installed but regular 110 Volt house current has been adequate to recharge the car after a normal commute. The car is actually a hatchback, with the trunk being capable of lifting high. The rear seats fold down, so the trunk is quite voluminous. I didn't like the vertical grills at first but they are growing on me and I consider the car beautiful inside and out. It is a pleasure to drive. I am already wedded to electric cars and doubt I'll ever get another ICE car.

This was my first time at BMW of Sterling after having a bad experience at Fairfax Candice was my advisor and she took good care of me. She was personable and kept me informed through the whole process. I definitely will be returning to BMW of Sterling for my vehicle needs.

Beautiful with plenty of giddy-up. Never had a car that had a more perfect combination of luxury and drivability. I’ve owned A LOT of cars, of every euro brand, nothing comes close.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Overall great experience. This dealership leaves the other ones in the dust. Thanks to Rick, Alan, Zen and the lady in the tag department. They made my buying experience seamless and quick. They did not waste my time. They did what they said that they were going to do. I puta deposit down on the car and I had the car the next day.

Isrsel here i just want to let you know I had such a great experience working with Candice. She kept me informed every step of the way and is very personable and a helpful person.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

I've had EVs since 2012. First was a Nissan Leaf, then a VW eGolf, then an Audi A3 etron. Those were all outstanding cars, but compared to all of those the i4 eDrive40 is in a different class. It's very responsive and quick. It feels extremely high-tech and plays Hans Zimmer iconic sounds. When we've gone on longer trips, consistently gets 280-300mi / 100% charge. Unless we're on a trip, I only charge it to 80% and it gets about 220-240mi on a charge. It's amazingly smooth and solid, and the interior is top notch. The M-Sport Pro package with custom color and leather made it at the top of the price range, so from a value perspective it seems excessive.

Harold Shelby is awesome, very friendly, professional and helpful. I didn't feel any pressure to buy a car. I highly recommend BMW of Silver Spring.

Negotiated in advance. Spent only two hours at the dealership. Very polite, respectful, and considerate team members. Best car buying experience ever- usually I am quite upset afterwards but not today!

The car is beautiful inside and out. It has lots of space, the trunk is huge. There is ventilation in the front and back, multiple charging places, and all the great safety features.

Great experience! Bought a beautiful car and they were very patient with my questions. Beautiful Mercedes , fair price Bob spent time reviewing car features. Loved meeting Duke ( Frenchie) and Liat. Overall, great experience with little pressure!

Deon was great. Thanks for a great experience. I’ll recommend all of my friends and family

I have the M50 version of the iV. I love the independence and drive of the electric car. It has super power, sometimes surprising do. It accelerates instantly and with tons of power. I also love the hatch back; lots of room in the trunk space. My issue with the car is primarily the fact that it really is a sorts car: quite low to the ground, which isn't the easiest at my age (71) to get into. Because of the demand for the car when I bought it, I had to make a decision without really test driving it. The i5 wasn't yet available, and I wanted electric but not the huge iX, so the iV was my only option for an electric at the time. The tires on the car are mounted on 19" rims, so the tire face is thin. This means that the tires puncture or tear quite easily, like just gently scraping a curb. I just bought a set of snow tires with 17" rims but all-season tires are not yet available (hope they will be soon!). This had added a significant unforeseen cost to the annual maintenance if the car. Good car if you aren't troubled by these issues but maybe pass on the iV of you are and head to the i5 or another manufacturers EV.

Candace was super friendly from the moment I arrived. She greeted me with a big smile, and she kept me in formed throughout the process.

Candace was very professional and provided great communication during my service. Thank you Candace for your attentiveness.

I chose the M package with 20" wheels because it presented a sporty look and a lower stance. Comfortable, quiet and very good gas milage. The rear hatch provides you SUV capacity without detracting from the style of the car. Very pleased with my choice

Chip and the crew at Universal Auto were top notch. I was an out of state buyer and they made the process super easy. The car was immaculate and I could not be more pleased. Will recommend them to friends and family.

So far it’s very good. Just getting use to driving electric. Drive is smooth and the interior feels great! Love the color of exterior and interior.