Used BMW cars for sale near Saline, MI

I have been dreading the car buying market because, for the last couple of years, the shadiness of dealers was taken to a whole new level. I had my name on a waitlist for a car, and it didn't seem like they were getting any anytime soon, so my husband told me I needed to make a decision. So, I was looking at a Mercedes, and my student mentioned that the new BMW X1 was worth checking out. I am SO glad that I did. We walked into the dealership, and were warmly greeted by the front desk. Shannon Polsgrove greeted us, and offered to help us. I told her what I wanted and asked her if we could build one out. She was so positive, fun, helpful, kind, and supportive throughout the whole process. She made me feel like I was ordering their top car in the dealership, and was patient with all of my questions. She gave her honest opinion about color and build, and the experience that I had been dreading for months turned into a fun and happy one, and I built a car that I am super excited about, after two years of not being excited about any. We also met the manager, Steve Williams, who was just as friendly and patient. Mind you, it was past closing at this point, and neither of them were rushing us, even with knowing that we still had the Mercedes to look at. We left and went to the dealership down the road, and had the exact opposite experience. I won't get into details here, but it solidified my decision that BMW of Farmington Hills was the relationship I wanted to create. We called the next day and placed a deposit, and as promised, we placed our order with the exact build, and were immediately given a production number, where we could track our truck. I have been told by so many dealerships that you don't get to pick anymore, and you get whatever comes in, and I'm happy to say, that is not the case with this dealership. Everything was stress-free and positive, and I can't wait till my car comes in! I have been telling everyone about my experience, because it really was unlike any car experience I've ever had! They have a customer for life with me! And now my family and friends are all interested in a BMW.

Based on my experience, I would definitely recommend BMW of Farmington Hills. The dealership was nice, as was the staff. Ryan, my salesman, went above and beyond to help me get the best deal and made the car-buying experience easy. If you’re in the market for a new vehicle, head over to BMW of Farmington Hills and ask for Ryan.

Mark Young is outstanding! Answered all our questions and explained every feature. Couldn’t ask for a more helpful salesperson.

This dealership gave me nothing but an amazing experience loved it love the vehicle extremely satisfied and happy

Patrick was very helpful and consistent and helping me find a car. He followed up on every phone call and send me pictures if I requested a vehicles.

I’ve wanted a Mercedes for 60 years! Finally decided it was now or never. Faye, my salesperson, was great to work with. From the test drive it the final signing, everything went smoothly.

Best car buying experience I've ever had! (And I've had a LOT) Purchased a used car from their Detroit location and had the car shipped to tulsa.ok by ther referred shipper. This whole transaction was incredibly smooth, fair, and professional. Cory my salesperson and the management, all get 5 stars. A rare thing imho in the used car business. This place is very well managed by everyone i delta with. Cheers to them! Dw

Alonzo Mitchell was a spectacular salesman. Canceled his Saturday plans, and waited for us. Also, offered to stay late any day to pick up the car next week. This was the best car buying experience. This man is peerless, thank you.

It was an excellent experience from start to finish and my salesman was an amazing guy.

Tanner and Abdul excellent to work with - efficient, cooperative, professional and never any pressure. Car delivered on time. Highly recommend and appreciate great experience!

The staff were friendly and helpful, professional and knowledgeable. I would recommend Serra to others. I had to have my car towed for repairs. They were timely in reaching out about the status of my vehicle and potential repairs.

A great all around experience, from the purchase to the delivery.