Used BMW sedans for sale near Frankfort, IL

I appreciate Jacob in service with the knowledge and his eagerness to support me in the care and maintenance of my car

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

My fourth BMW vehicle and clearly most luxurious and advanced technologically. Hybrid model allows for performance, efficiency and fuel economy. My next BMW will be all electric.

This is our first Acura MDX purchase from Joe Rizza in Orland park. We were very pleased with Ed Gronowski. He made us feel like family. We would definitely recommend Ed to all our friends. Nice people. Thank you Christine & Eli

It is due to my age the ultimate driving machine, the performance and fuel efficiency are fantastic it is what you expect from a BMW. The only thing I don’t have anything good to say is the ultra expensive of the dealers maintenance cost unless you have some really good mechanic to see your car and retired that I am you spend a fortiune paying for service no other complain.

Everything went as expected. An hour this time and a car wash was great at the end. Jacob kept his promise. Him getting me in and out with a nice clean car.

Knowledgeable representative such as Jacob Murrar does an accommodating and tailoring job to my need

A great daily driver that is comfortable, quiet, and relaxing. The tech features are low stress and easy. Always feels ready to reduce stress with spirted driving. Has a way of wrapping around you to feel like a smaller car as you drive and still be large enough to feel safe on a road full of crossovers.

Good service good attention nice place to visit. I will add just one thing at the service shop, a bilingual employee thanks.

Great service, fantastic service advisor, and a wonderful dealership! Jacob is a pleasure to work with.

Jacob Murrar is highly professional and the staff there completed my work in a timely manner.

Ive bought 3 New Cars I keep coming back because they are like family they all help out when i dont understand something and i got the best deal there the car is great the service dept. is outstanding and our sales lady Lauren is outstanding ,careing just a great person and Guy he will do what every he cane to help you D'Arcy Hyundai just plain GREAT

I really like this car. It's very responsive, fast, stable, great turning and traction on the road. I gave it all 5 stars but please know that I ordered it new with the features and interior that I wanted. I live in the North East, so I got the all-wheel-drive.

CJ JosephSan top service advisor for me and is the only reason I come back for service at Laurel Westmont

Everyone i dealt with at the dealership was very welcoming. They were also quick and efficient getting me into my new vehicle.

Mateen has been very helpful in our decision as to which vehicle to choose. He laid out options and scenarios that guided our decisions. Mateen was open to questions, he provided clear answers and has kept a pleasant and cheerful demeanor throughout our transaction that we left happy and content. Highly recommend him.

I have had my 2023 M760i since new. Yes 147k is a lot to spend on a car but it’s a lot of car ! I love this big beautiful beauty… I have put 36,000 miles on her in two years and have had a wonderful hassle free enjoyable ride. The service team at BMW of Stratham NH are great ! I’ve only needed oil changes and a couple recalls taken care of. I would buy this car again….

Very reliable It’s a joy to drive.It exudes lots of power even in eco mode. I enjoyed using this car. The interior is very comfortable.

Oil change went well. They did brake fluid and rotate tires. All went fine. Did take over three hours and I did have s as n appointment

I came in on 4/27/19 with my parents to browse around. My parents were looking for a new Rouge and I was looking for a used car. Nick and Khalil were absolutely phenomenal! They are definable not your typical car salesmen. They felt more like friends who were excited to help us with getting our new cars and were genuinely great people. They gave us undevided attention for hours while we asked a ton of questions to make sure we were confident with our purchases. They also gave us a great deal for buying two cars. Kim in finance is such a sweet woman to work with as well. All in all best car buying experience I’ve ever had. I will never purchase a car from anywhere besides here in the future, I suggest you do as well!

I set up an appointment to test drive a specific vehicle, they had it warming up for me right after I got there. We were test driving it within the first 5 or 10 mins. Driving home in it less than 3 hours later. So quick and painless. Adam (I think I cant remember 😩) was the best. So accommodating and SO nice. Not pushy at all like so many salesmen out there!! Will always come back!

Alex helped me as much as he could and did an amazing job at it. Meaning this is the first time I came to purchase a used car without the help of a co signer. He did a fantastic job at getting what needed to be done, done. Thank you for your help. A big help also goes to Moe in Finance department. He helped me and went through all the details to get me in my new car as fast and reliable as possible. Thank you both.

This car met all my needs. It has so many features that I love. It’s sporty yet stylish. It’s comfortable and is perfect for what I was looking for. You definitely get back for your money. Has cool features the heated steering wheel, panoramic sunroof, and much more.

Stephanie was very helpful. I would recommend this dealership to others. I feel like I got a good deal on a very nice car. Go Bears!

Not the kind of car I expected, but I have been more than happy with it. The 2019 330i xDrive has been safe, efficient, and makes you feel like you are flying in a Boeing 777 or an F-18. It is quieter, meaner, and comfortable for long trips. That being said, some maintenance costs are high, but if you keep it for long run and maintain it thoroughly, it will last long enough.