Used BMW sedans for sale near Ingalls Park, IL

I brought my new 2025 RAV4 in with 650 miles on the Odometer Ian?s expressed a couple of concerns I had. The Service writer (John) wrote it up and within 3 hours (I left the car with them), they called me to pick it up. I had a few questions about their answers and John went and got the Technician to meet me out at the car to explain in detail. I was impressed with my first interview-action with this dealer.

Awesome power, handling and impeccable look. Performance is unmatched, best high end EV in the market. Very spacious and roomy all around. Kids love it for long trips. Like every EV you have to monitor your mileage map your routes for charging stations on long routes.

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

My fourth BMW vehicle and clearly most luxurious and advanced technologically. Hybrid model allows for performance, efficiency and fuel economy. My next BMW will be all electric.

Facilities are clean. Car checked by CS rep. Anything needed beyond routine is discussed with you. Kept informed of progress on repairs. Everyone is courteous.

I appreciate Jacob in service with the knowledge and his eagerness to support me in the care and maintenance of my car

Everything was handled with care and concern I felt heard and was given a loaner to run my local errands. My agent was very helpful.

When looking for a new vehicle contact Rocky! He is the man for all your car needs. He’s very good at his job and he makes sure you leave the dealership satisfied with your purchase and with a great deal. Wether you’re in the market for a new or used vehicle he will help find exactly what you’re shopping for. Recommend 10/10

Worked with Vesna and she was awesome- highly recommend her! The whole team was great- loved our finance girl too! She was super thorough! Our whole experience was painless and simple. Loved our experience at Laurel BMW and love my car!!!!

Great experience buying my Range Rover! Very helpful. Honest! Car exceeded my expectations when delivered (bought remotely and delivered). Staff very knowledgeable and provided all information about the car without pestering me with excessive sales pressure. Will go back!

Everything went as expected. An hour this time and a car wash was great at the end. Jacob kept his promise. Him getting me in and out with a nice clean car.

Bought a 2025 Lexus TX from Dylan, easy process and quick service for add-ons. I don’t even live in the area, but saw what I wanted on the internet. Drove it home next day.

Overall amazing experience. Really never have problems with service here. Employees are great and go the extra mile. Might need a snack bar. But waiting area is usually always empty so it is quiet and relaxing

My wife and I have a 25 year five car relationship with Volvo of Oak Park in great part due to the professionalism and personal touch of Mark Kubil in the service department. He consistantly makes service appointments convenient, comprehensive and efficient. He is a great ambassador for this dealership.

Knowledgeable representative such as Jacob Murrar does an accommodating and tailoring job to my need

Friendly people in the building and outside the building too. It was nice to get coffee. Test drive was completed abd successful.

It was easy to schedule the maintenance, I actually waited for the service. It was done in about an hour, and now it drives like a new car. The service writer was very helpful!!

Agnes was beyond amazing!!! She was so personable, helpful, and friendly!!!! We drove almost 3 hours to buy our new Land Rover and we would most definitely return to work with Agnes ANY TIME!!!

Great service, fantastic service advisor, and a wonderful dealership! Jacob is a pleasure to work with.

It was a great experience. They took care of me ASAP and work was done on timely manner. The one thing needs to be addressed is when car is completed and you are waiting please call out the name or something. I sat there almost 1/2 hr to 40 minutes and realized my car was done and waiting outside.

I came in on 4/27/19 with my parents to browse around. My parents were looking for a new Rouge and I was looking for a used car. Nick and Khalil were absolutely phenomenal! They are definable not your typical car salesmen. They felt more like friends who were excited to help us with getting our new cars and were genuinely great people. They gave us undevided attention for hours while we asked a ton of questions to make sure we were confident with our purchases. They also gave us a great deal for buying two cars. Kim in finance is such a sweet woman to work with as well. All in all best car buying experience I’ve ever had. I will never purchase a car from anywhere besides here in the future, I suggest you do as well!

Earnest is a great guy. Very helpful and friendly. So nice he helped me with my first car

This is an excellent car! The best I’ve ever owned! I went from a 2015 740Li to a 2019 750i! I couldn’t be happier! It’s comfortable, executive luxury, she’s nimble and powerful at the same time!