Used BMW sedans for sale near Melrose Park, IL

it was just some presales questions and they were quick to reply and offered a lot of assistance.

I appreciate Jacob in service with the knowledge and his eagerness to support me in the care and maintenance of my car

I was looking at a low mileage used KIA Sportage. I called in at night on a Tuesday and spoke to the internet manager Joe who was extremely helpful and answered my questions regarding the vehicle. He even was able to speak with me on his day off to confirm that the car was still there and assisted me in getting a one way rental car to get there. I may have been a pest because I was calling daily to make sure the vehicle didnt sell. Everyone in the internet department from Joe and the sales fella David were amazing and made the drive from Ohio well worth it. My granddaughter loves her new car. I would highly recommend the McGrath Honda Team no matter what state I am in.

This car met all my needs. It has so many features that I love. It’s sporty yet stylish. It’s comfortable and is perfect for what I was looking for. You definitely get back for your money. Has cool features the heated steering wheel, panoramic sunroof, and much more.

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

My fourth BMW vehicle and clearly most luxurious and advanced technologically. Hybrid model allows for performance, efficiency and fuel economy. My next BMW will be all electric.

Very goood place . Eric for my bmw is a great service writer !! . Really enjoyed the experience with them !!

The dealership contacted me and followed through on everything I asked and needed of them. Great overall experience.

Vel is a great sales guy. Very responsive and will work with the customer. We drove from MI with a trade in and they honored their offer. There were a couple minor things like steering wheel was more worn than we would have expected given the nice condition of the rest of the car. Small headliner plug interior for convertible top was missing. Other than that it was a smooth transaction.

Service was amazing! I would say we were in and out within an hour and a half our advisor explained everything to us. We have no complaints.

Exceptional experience. The entire staff is professional, courteous, knowledgeable, and efficient. Service is always completed in a timely manner. As an added bonus the technician sends a live video to the customer as he is performing the vehicle’s diagnostics.

Fast and easy. All staff was pleasant, well spoken and mannered. Made an out of state purchase with a few email and phone calls. Sales person Luke was excellent.

This is our first Acura MDX purchase from Joe Rizza in Orland park. We were very pleased with Ed Gronowski. He made us feel like family. We would definitely recommend Ed to all our friends. Nice people. Thank you Christine & Eli

It is due to my age the ultimate driving machine, the performance and fuel efficiency are fantastic it is what you expect from a BMW. The only thing I don’t have anything good to say is the ultra expensive of the dealers maintenance cost unless you have some really good mechanic to see your car and retired that I am you spend a fortiune paying for service no other complain.

I throughly they were professional, low pressure, responsive and transparent. I went to several other dealerships and found them to be lacking in follow through and rude to my daughter. Kai’s was a breath of fresh air.

Everything went as expected. An hour this time and a car wash was great at the end. Jacob kept his promise. Him getting me in and out with a nice clean car.

Knowledgeable representative such as Jacob Murrar does an accommodating and tailoring job to my need

A great daily driver that is comfortable, quiet, and relaxing. The tech features are low stress and easy. Always feels ready to reduce stress with spirted driving. Has a way of wrapping around you to feel like a smaller car as you drive and still be large enough to feel safe on a road full of crossovers.

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

My experience is good but I’m looking for car is hai price But staff is very good and great response 👍

Great service, fantastic service advisor, and a wonderful dealership! Jacob is a pleasure to work with.