Used BMW sedans for sale near Palatine, IL

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

Eduardo Del Rio helped me buy my ford explorer and made sure it was in my own liking

Bill Jacobs service is amazing, my advisor Mike A has been helping me for years and does a great job for me.

I have had my 2023 M760i since new. Yes 147k is a lot to spend on a car but it’s a lot of car ! I love this big beautiful beauty… I have put 36,000 miles on her in two years and have had a wonderful hassle free enjoyable ride. The service team at BMW of Stratham NH are great ! I’ve only needed oil changes and a couple recalls taken care of. I would buy this car again….

Naeem was great to work with. He was able to read the room and get right into it without the unpleasant ?sales? verbiage and time wasting drama. Kudos Naeem!

Great experience buying my Range Rover! Very helpful. Honest! Car exceeded my expectations when delivered (bought remotely and delivered). Staff very knowledgeable and provided all information about the car without pestering me with excessive sales pressure. Will go back!

So far so good with this purchase of a dealer loaner car after the first 1000 miles. Nearly all of it has been highway miles on the return trip to LA from Las Vegas after purchase and a recent round trip LA-Las Vegas. Really smooth highway drive, The engine doesn't sound like it's laboring at all. Excellent fuel mileage so far as well.I haven't done much local driving yet. I hope it remains as comfortable as it has felt so far. (I went from an X2 to a sedan). If you're not used to it, the touch features on the dash might take some getting used to. The truck is smaller than I've been used to. Overall, I'm very pleased.

it was just some presales questions and they were quick to reply and offered a lot of assistance.

My service advisor, Michael, did a great job of communicating the progress of my service appointment. Not all the necessary parts were in stock after the diagnosis, but he kept me apprised of the status of their arrival and made sure I had a loaner when they came in. The technicians did a great job and returned my vehicle in great condition.

I came him last week to purchase a 2024 Nissan Sentra. I worked with Antoni from sales. Overall great experience and great car. Thanks guys.

Staff professional. I plan to come in when westmont calls to go over my car , it was a loaner and had little damage. Then I will go over the tech again with Jennifer.

Huge shout out to Russ at Bill Jacobs BMW in Naperville. This was my second vehicle purchase from Bill Jacobs, and once again the experience was seamless from start to finish. Russ had everything prepared before I even walked in the door. The vehicle was ready, the numbers were clear, and the entire process was efficient and respectful of my time. The test drive confirmed everything, paperwork was handled quickly, and I was in and out without any pressure or unnecessary back and forth. Exactly how a premium car buying experience should feel. What stood out most was the professionalism and straightforward communication. No games. No surprises. Just a clean, well structured deal. I’ll absolutely continue purchasing from Bill Jacobs BMW in the future, and I highly recommend asking for Russ if you want a smooth, stress free experience.

Started inquiring via dealership messages and after 5 messages was able to secure a great deal. Best deal out of 3 other local competitors dealer offers. Greeted by Jennifer Z. at dealership and finalizing paperwork went seamless. End to end I was out the door driving exactly what I wanted and with the terms I felt were fair across the board. Highly recommend with my personal experience!

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

John was very professional with his work very specific about what my car needs and understanding on what we needed to get done to keep my car running well.

The dealership contacted me and followed through on everything I asked and needed of them. Great overall experience.

Vel is a great sales guy. Very responsive and will work with the customer. We drove from MI with a trade in and they honored their offer. There were a couple minor things like steering wheel was more worn than we would have expected given the nice condition of the rest of the car. Small headliner plug interior for convertible top was missing. Other than that it was a smooth transaction.

After being “in the hunt” and navigating disappointing experiences with at least seven different dealerships—including two other major BMW locations—I can confidently say that Bill Jacobs BMW is in a league of its own. I worked with Preston, along with sales managers Shaun and Gigi, and the entire team truly went above and beyond my expectations. Where other dealers were frustrating or opaque, this team was clear, transparent, and incredibly efficient. What stood out: Professionalism & Care: From the first negotiation to the final signature, I felt like a priority—not just another transaction. Patience: They took the time to walk through every detail of my deal without the typical high-pressure tactics. Seamless Process: The transition from negotiation to financing to vehicle setup was smooth and handled with impressive precision. Buying a car can be an exhausting process, but this team genuinely restored my faith in the experience. If you’re tired of the runaround at other dealerships, save yourself the headache and ask for Preston and the management team here. They are true professionals who actually care about their clients. And yes—the new BMW M340i is absolutely fantastic. Thank you again to the whole team.

Staff was amazing and got me what I wanted. I told them a price I wanted to spend and they did not try to sell me anything more.

Great working with Darek to help me purchase my certified vehicle. I got to take it to my own mechanic to verify the certification (and he did). He even got me a little trade-in value for my rusty old 2005. He got our two phones connected easily as well. Tom (finance) was great. No pressure to buy extras. Good experience! Henry K

I was impressed with my advisor, CJ and my service person. I was not impressented with the oscillating pricing or how my tires were not cleaned after getting two new tires and an alignment. Also, my bottle of car air freshener w missing after my last visit.,