Used BMW sedans for sale near Posen, IL

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

My fourth BMW vehicle and clearly most luxurious and advanced technologically. Hybrid model allows for performance, efficiency and fuel economy. My next BMW will be all electric.

I appreciate Jacob in service with the knowledge and his eagerness to support me in the care and maintenance of my car

Performance, handling, and reliability are standard fare for this dream sedan. A pleasure to drive with technology and passenger comforts that fully supports the experience.

An unforgettable experience to say the least. This is my 3rd new vehicle and by far the easiest and most hassle free. My salesman Marcin and manager Kenny went above and beyond for me to locate the perfect vehicle to fit my wants and needs along with staying in my budget. Jimmy also got me in and out with paperwork. Would definitely recommend all family and friends! Thanks Rizza GMC!

Have this car for 3 years and it’s been nothing but pleasure. Subtle looking on the outside, cruising beast on the inside. Drove other BMWs and not have been as boss feeling car as this one.

Very professional, helpful and low-pressure service from client advisor, Jeff Abbas and CFS Manager, Roy Smith. The entire process from ordering the car, trade-in discussions and closing the purchase was very smooth and effecient. Also, the Laurel BMW facilities are first class.

Mateen has been very helpful in our decision as to which vehicle to choose. He laid out options and scenarios that guided our decisions. Mateen was open to questions, he provided clear answers and has kept a pleasant and cheerful demeanor throughout our transaction that we left happy and content. Highly recommend him.

I purchased 430i recently and experienced a really great customer support and I am fully satisfied with its customer support procedure and policy. The sales person was also kind and ready for my prompt request.

Car is amazing, basically a German Rolls Royce. Build quality is first rate. Very comfortable seats and multi adjustable with massage. User interface is great with a small learning curve. Very aggressive styling and the Swarovski running lights are super cool. Destroys the competition from Benz and Audi. Twin turbo V8 best engine built. If you’re looking for a big luxury cruiser, this his is it. A bit expensive but worth it. Best in class.

CJ is an excellent service advisor. He is honest & explains recommendations for my older BMW. He and I have done maintenance on my vehicle over the last few winters. I am very satisfied with how the vehicle performs!

10/10 service! they always take great care of me no matter what service i come in for.

Great experience buying my Range Rover! Very helpful. Honest! Car exceeded my expectations when delivered (bought remotely and delivered). Staff very knowledgeable and provided all information about the car without pestering me with excessive sales pressure. Will go back!

I got a lot of head nods on drive home People seem to like it. May be because the new style is eye catching I have owned other sport car. This one is my favorite.

Everything went as expected. An hour this time and a car wash was great at the end. Jacob kept his promise. Him getting me in and out with a nice clean car.

Knowledgeable representative such as Jacob Murrar does an accommodating and tailoring job to my need

I want to note this dealership as one of the best, with flexible prices and professional staff. I especially want to note sales guides: Agnes Landowski and Dennis Azarov. They have proven themselves not only as good advisors in financial matters but also as experts in the technical features of cars.

The service department has always been quick, especially when I use their Quick Lane service. They told me recently too that they now have a mobile unit that goes to your house or work and they can also pick up your vehicle, so I might try that next time so I don't have to take time off of work to get it fixed.

Not the kind of car I expected, but I have been more than happy with it. The 2019 330i xDrive has been safe, efficient, and makes you feel like you are flying in a Boeing 777 or an F-18. It is quieter, meaner, and comfortable for long trips. That being said, some maintenance costs are high, but if you keep it for long run and maintain it thoroughly, it will last long enough.

Friendly people in the building and outside the building too. It was nice to get coffee. Test drive was completed abd successful.

Juan was excellent to work with, we quickly agreed on a price, the vehicle was cleaned and ready to go by the time the paperwork was complete. Highly recommend.

This is a very comfortable vehicle. However, the plastic on the driver's seat, covering the seat 💺 controls will detach from the seat. Nevertheless, it's a wonderful automobile to own.

Great service, fantastic service advisor, and a wonderful dealership! Jacob is a pleasure to work with.

Jacob Murrar is highly professional and the staff there completed my work in a timely manner.

My service consultant, Yousef, was very helpful in explaining what repairs were recommended and how they would benefit me. I?ve had my car serviced here for 9 years even though there is a closer Honda service center by my house because the service consultants at Honda O?hare always take care of me and communicate updates very quickly.

This car is simply beautiful, spacious, unique color. It is gorgeous inside out. You don't see too many BMWs this color so I think it is unique color. It has one of the smoothest ride, which I find a plus for long trips. Love it!

No pressure. Buying process was fast and easy. It was a pleasure to do business with.