Used BMW SUVs for sale near Holyoke, MA

It was a bit rocky in the beginning, but we've had to take our Tesla in and out of the shop since we received it. However, "JOHN" in the service department has been amazing so far! We're currently waiting on a tire and wheel alignment once we get the car back from Tesla. I would highly recommend this dealership without hesitation! They are dedicated, compassionate, and provide excellent customer service!

I absolutely love this car. Sleek design, very sharp looking. Drives like a dream. It takes a bit to learn where controls are for dash but, once you got it down, its easy.

Outstanding, Geno and Jackson are the best. They walked us through the process and did everything they said they would do. I would work with North shore anytime I’ll be sending people I know there Thank You

Best vehicle I have ever purchased. The ride, handling, power, performance, comfort and even fuel economy is impressive. Now I get what the big deal is about BMW's

I recently purchased a new vehicle from MB Springfield and had a good experience. After doing some research we were able to find the exact match I was looking for. After some time, dealing with the other dealer, I was able to get my new Coupe. Dave went through everything on the vehicle and helped setup my preferences. The finance department was wonderful and did not try to push extra or additional products. They went over my options and explained everything. In the long run I used my credit union because the interest rate was lower than their best interest rates; the process was smooth and accomplished in 15 minutes or so! Will definitely be back in the future and highly recommend.

This vehicle was very fun to drive, it is comfortable and sporty, and the handling was excellent. Barely any issues, just overall a great driving experience.

STAR AUTO MALL: Worst car dealer EVER! I bought a 2017 BMW X3. They never checked the car! I had problems immediately! I called, emailed & texted... Star Auto Mall would NOT return my calls, texts or emails! I went to BMW dealer, and they found lots of issues! Wires hanging down, tires rubbing, etc. It cost me $480 to fix it! I billed Star Auto Mall, and it looks like they're just chucking me the finger!! AVOID these incompetent thieves! Here's links to my issues with the car they sold me! https://thebassplayer.com/BMW-Bill.pdf https://thebassplayer.com/BMW-1.mp4 If I don't get a check by the end of the month, a lawyer friend told me it's a slam dunk in small claims count.

This my first BMW x5 sdrive. I bought it used with 61,000 miles. Everything works perfect. I just had it serviced at BMW of Murrieta California and as expected it showed with no issues. Came out with flying colors! Poor

We have a long standing relationship with Mike Iacino at Acura of Avon. He makes it so easy to purchase a new vehicle. He knows his client and knows what that client would be happy with. Of course, we love the product so selling us a new car is easy! All the other salespeople, including the manager, are always warm and welcoming . And, you know that the Service Department will stand tall as well. I can't forget to mention Nissa Johnson in the Finance office. She is really the very best!

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful

I worked with Brandon Powe on a BMW purchase. Not only was he extremely professional and knowledgeable, he also provided amazing post purchase assistance with my desired modifications. I’ve referred two people since my purchase and they all appreciate Brandon’s top tier salesmanship. I’ll definitely be back when the time is right.

Like no other experience ever! Was greeted and made to feel at home by a lovely young woman who got a salesman named Dave to assist me with the purchase. Never once was I concerned with how much they were charging me,,why?because the vibe was genuine, honest ,just a down to earth regular guy .whatever he said he would do ,he did ,no B.S. whatsoever. I went there with my down-payment in hand and left 2.5 hrs later with my new car.thank so much Dave and Dianna ,I will definitely be back in a couple years and will highly recommend anyone else I talk to that they should do the same .oh yeah Dave is also one of 2 owners at Motor Car West.i thought that level of service was a thing of the past.

I have owned the original X3 and followed up with this model. The second generation is certainly a few steps above as far as comfort, style and driving performance. 2012 is the last year the 28i is powered by the 3.0L inline 6. Acceleration is great after getting the software update. Prior to it, I had the aggravating slow response met with a rush of acceleration. The software update has smoothed out the throttle greatly. The ride is super comfortable for day to day as well as trips. I have taken this car on long trips a few times this year and it is great on gas, very comfortable seats and great visibility. It is easy to park and has a tight turning circle. The handling feels like the 3 series sedan! Going up and down hills and mountainsides feels secure. Feature wise, I fully recommend the backup camera and parking sensors as well as the heated seats/steering wheel. Cargo space is adequate for this class and three average sized adults can fit in the backseat comfortably. I will say that BMW has this peculiar way of stripping the cars down in the past 10 years and labeling it as "customization." You notice the small things such as no puddle lights on my particular car, as well as having to get packages for an improved interior/exterior. Another example is if you do not get the Navigation, you do not get the nicely done, upscale graphics on the speedometer area. You have to add leather, a sunroof, heated seats, etc. My older BMW's had a lot of these more common features standard. If you buy this car used, be sure to pay attention to the features and how it was optioned. Overall, the car has been very reliable and a joy to drive!

I have been very happy with everyone at Prime Wheels. Everyone is very friendly and helpful. I purchased one car in February and returned to purchase another in April. I have been very happy with the service and the fact that they honor what hey say. I would definitely recommend them to anyone looking for a used car.

Ibe had my car for almost 4 years I got it in highschool it is my first was got 2011 BMW X3 228i x-drive had 120k on it when I got it and now was 193k. I had no major issues besides replacing the coolant tank which was a quick fix and one of the gasket covers regular maintenance is just expensive but you know that before you buy. Great first car and super safe and reliable.

This was the best car buying experience I've ever had. Salesman John Woodman and John Mirow in finance are extremely knowledgeable and thorough. Not pushy. I never felt pressured. I highly recommend Suburban Subaru! Ask for Woody in sales, and John in finance.

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.

Great experience the whole process start to finish was mad easy by my salesperson Julie Hoag set up the Toyota app on my Iphone for my new 2025 Rav4 Limited Hybrid

Most comfortable ride in an SUV I have been in. Handles very well, accelerates very fast and does not feel like you are driving that fast. Gas mileage has averaged 22 mpg. I like that the X7 has a third row and many features to it and really like using the My BMW app instead of carrying a key with me. There is a lot of technology in the X7 which takes time to understand on how to use.

Super professional staff, respectful of time and cost. Love the little extras that make you feel appreciated. Theres a screen with your name on it when you arrive at your service appointment, comfy waiting area and water and coffee.

I could not be more happy with this vehicle. It is amazingly quiet and comfortable, but still fun to drive. It has tons of space and the interior is impeccable. The technology is top-notch and intuitive. This one is the turbo I6 and is faster than it feels (so smooth and quiet), but lacks the “hold your breath” acceleration of the V8.

Great service as usual! Love the waiting area and friendly staff! Shannon was so personable and very accommodating. I highly recommend this dealership!

Vehicle is a strong performer (no surprise here given its "M" designation. No disapointments in that regard. Sport seats are very supportive; especially with the lumbar support adjustability. Cabin tech is abysmal though. Not at all intuitive; functions nested down menus where you would never expect them. Owners manual is 480 pages! Really ! While the vehicle makes me smile quite often the complexity of the cabin tech has me cursing every time I start the vehicle. The so-called "Genius" program help line only works Mon. - Fri. Central time in the US! Not too happy about that either.

I had an amazing experience purchasing my Tesla at North Bay Imports, and I can’t thank Jackson enough for his outstanding service! From the moment I walked in, he was professional, knowledgeable, and genuinely committed to making the process smooth and stress-free. He answered all my questions with patience, guided me through every step, and ensured I drove away feeling confident in my purchase. If you’re looking for top-notch customer service and a seamless car-buying experience, I highly recommend Jackson and the team at North Bay Imports

It was a very helpful telephone inquiry. The salesman answered all of my questions pertaining to the many photos of vehicle.

Shannon has always been wonderful to deal with and very knowledgeable. There is always an appointment available when I need one. While I have a dealership closer to home, I am always willing to travel about 45 minutes away from home.

Only 2000 miles of which 500 is highway. First positive impressions are: extraordinary quiet, impressive acceleration, above average ride and comfort. Great front and side vision. Very comfortable seats. Lots of interior room. Negatives are: incredibly complex systems to do simple things, exterior styling is an "acquired taste", rear vision is marginal. Odd door handles inside and outside. It is still too early to make a definitive assessment of this vehicle. Other than an intermittent annoying creak in the passenger window area that is hard to replicate at the dealership, the build quality seems very good. This is not a big Lexus or Mercedes sedan, but rather a very good SAV. Range is 300+ with the 21" wheels. Charging is easy and relatively fast with a good DC charger. True 11KwH on 48 amp home charger. Driver assistance package works well. Steering is a little light but no issues with the shape of the wheel. There will be some adjustment to this type of vehicle, but it has been easier than I anticipated. Registering it as an EV, leased out of state, was a frustrating experience and the extra fees for EV licensing are ridiculous.

Very comfortable and great handling car. The car is a great size for our needs and is very economical to drive. I also like the tax credit.

I live in a different state and I wanted to buy this particular car without even seeing it in person. I had some contact with a salesman but I asked foe a walk around and that never happened. So why put it on a national stage.this would have been an easy sale. Kinda of left me standing...I assumed they were in the business to sell cars..very disappointed 😞..

Great for a small/short person. Not comfortable for tall people. Love all the premium features. All leather interior, navigation, heated seats and steering wheel, memory seating. Electric adjustable passenger seat. Not a great sound system though.

Justin was very responsive; test drive was very good, waiting now to complet the deal

I've had the 2025 X3 30 now for 5 months and it is great! It replaces our 2022 X3 that was recently totaled and both passenger walked away with just bruises so it is a safe car! This is one reason I purchased another X3. Big difference on the interior panel than the 2022 as everything has gone to touch screen for all controls which I not real fond about, even the owners manual is on the touchscreen software, The twin turbo gives plenty of power and the gas milage has improved from the older model. The gears change smoothly and the ride is also smooth. You now get a spare tire since BMW did away with the run flat tires which I hated as they did not wear great. The accessories offered in their package covers everything you want in an auto. I don't understand why the rear exhaust are hidden though as I like the chrome exhaust on my old 2022. This year the 3 was redesigned and it is slightly bigger.

Bryce at BMW West Springfield is awesome. He was patient and got us into a great car at a great deal. Not once did I feel pressured or uncomfortable. He provided reasonable and sound solutions for all “issues” we had, and really made the leasing process incredibly simple.