Used BMW SUVs for sale near Lake Forest, CA

Very professional and a breeze to deal with...every employee was excellent...very Happy with the whole process

STAR AUTO MALL: Worst car dealer EVER! I bought a 2017 BMW X3. They never checked the car! I had problems immediately! I called, emailed & texted... Star Auto Mall would NOT return my calls, texts or emails! I went to BMW dealer, and they found lots of issues! Wires hanging down, tires rubbing, etc. It cost me $480 to fix it! I billed Star Auto Mall, and it looks like they're just chucking me the finger!! AVOID these incompetent thieves! Here's links to my issues with the car they sold me! https://thebassplayer.com/BMW-Bill.pdf https://thebassplayer.com/BMW-1.mp4 If I don't get a check by the end of the month, a lawyer friend told me it's a slam dunk in small claims count.

Very punctual and respectful. Technicians do a great job . Customer service is awesome I would recommend the customer service representative. The oil change I had was quick and easy.

Love it. Car is comfy, quick and the wonderful B58 Twin-Scroll Turbo I6 makes all the right noises! Awesome daily driver. Period! Interior has all of the amenities you could ever ask for. Ride is luxury-oriented but also can grip & RIP through the corners, almost as well as any sports sedan out there pretty much.

excellent service, Nick Salama is a mazing sales rep. Finance dept was efficient and fast. I love my car mercedes has been good to me and especially Nick Salama

Purchased 2 years ago. Drives like a rocketship. handles extremely well. no issues thus far, just regular maintenance. Interior is very well designed and very comfortable. The caro area is well designed as well.

Honest and straightforward. They made sure the used care we bought was operating correctly before they sold it to us.

Super quick and friendly folks. Even finance department was cool. Definitely would go back. The whole experience was seemless. They even drove the car to my house to make sure it would fit in the garage.

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

Mitch in service is great and Greg Martinez is the ONLY person we deal with when purchasing any of our 8 cars! Had to meet with another salesman once and we will never make that mistake again, thank you Greg for such great customer service with our family! In service, ask for Mitch!

Only had the X5 for 4 weeks now but so far it is an awesome vehicle that runs and drives great. It appears to be very well built with good body lines and fit. Some of the safety features and electronic systems take some time to get set up properly for the best driving experience but the reward is well worth the time as everything is customizable for two drivers. Only bad thing is that a mower along the roadside threw a stone and put a chip in our paint and the paint isn’t self healing.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

I purchased a used Mercedes-Benz E55 AMG from the Carmax in Costa Mesa, CA about a month ago. I started out by calling the Carmax and reaching a sales agent. She worked with me by setting aside the car so that I could fly down to pick it up. She picked me up from the airport about 15 miles away from their dealership. When I saw the car, I found some minor cosmetic issues with the car and Carmax assured me that they would repair them at my local Carmax in Roseville, CA. I will be writing a review about that Carmax as well. They issued me a form stating repairs to be done at my local dealership. I informed the salesperson that I would be pushing the car a bit and she was fine with it. After the test drive, the car seemed to be in great condition, so we headed in for the paperwork. The appearance inside of the dealership building did not convey a welcoming feeling though. It felt like a warehouse with desks in it. The people within the building were nice and friendly though. The paperwork was pretty quick as I already had a loan check from the credit union. It took about 30 minutes and then I was on my way. Overall, I would say the experience was positive.

This vehicle was very fun to drive, it is comfortable and sporty, and the handling was excellent. Barely any issues, just overall a great driving experience.

The people who worked at the desk were very kind and polite. They took the time to explain everything that was done. But whoever worked on my car did not reset the alert that says my car needs service. So every time I start my Subaru it states i need immediate service. I have also been waiting on a sensor part for my Forrester since December 2022. I have not heard anything yet and have reminded them about the part twice already.

Best vehicle I have ever purchased. The ride, handling, power, performance, comfort and even fuel economy is impressive. Now I get what the big deal is about BMW's

This dealership was honest and up front with me. I was interested in a truck. I sent a email about it, they responded very quickly and seemed interested in assisting. Before I got to the dealer the truck was sold. No problem with that. Someone got their first. What I liked is the dealer let me know before making a 80 mile drive the truck was gone. I recommend this place.

Great experience with Mike Walter! Friendly, no pressure, reserved car ahead of time for us to drive 2 hours to view the next day. Highly recommend.

Es exelete lugar para comprar carros buen servicio y buenos precios sin duda el mejor lo recomiemdo siempre a todos deberian de ingresar es buen lugar

This is my 2nd BMW after keeping my previous 528 for over a dozen years ! Still going strong but had to change. After test driving a few, came back to BMW... Its like Apple, once you get an iPhone, it is hard to switch ! Bought a CPO, which gives us more time. Nice car. Good power. Have to constantly check the speedometer to ensure we stay within limits ! So silent and smooth... Love it !

Great service very kind and professional. They were able to help me with a complicated situation.

I bought a 2021 BMW X5 4.0 with the M Sports Package and this had been one of best vehicles ever owned. The reliability, comfort and curb appeal adds to it value. I traded a 2016 Lexus GX 460 for the X5 and have no regrets!

Just bought my car from Carmax in Costa Mesa. Michael helped me. The whole experience was easy and painless. It really is the way car buying should be! When it's time for me to buy a car again I'm definitely going back to Carmax!

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

I cannot believe that BMW put a 4 cylinder with turbo in an X3. It is the single problem I have with my car. otherwise it is perfect. The 6 cylinder in my 2005 was Awesome!!!!! BMW stands for Performance, GIVE IT.

I had a great experience at California Motors Direct. Eddie was incredibly helpful and made the whole process smooth and stress-free. I had my toddler son with me, and the team went above and beyond to make sure we were both comfortable during our visit. They were professional, patient, and very accommodating. I truly appreciated the excellent customer service and would definitely recommend California Motors Direct to anyone looking for a positive car-buying experience.

I have used the 2019 BMW X3 for over a year now, as my third BMW, the other two being the 3 series sedan, with just one problem; Fuel pump failure, though due to my negligence. I now understand that the BMW cannot be operated without sufficient Fuel.

Salesman Richard helpful and patience and knoledgeable through process

I think this car is a good family car to drive around with since it has the key features needed to be a family car

Love my X5! Gives us room we need to travel heavy! This vehicle is amazing. It is super comfortable and the technology is amazing. I am a super proud BMW owner!

Megan helped me and was fantastic. She explained everything and made the buying process a great experience. They were fast and didn't try to oversell me on warranties or options.

Compré mi camioneta 2018 Chevrolet Silverado con Sterling Imports me trataron muy bien los muchachos del dealer. Estoy muy contento con mi camioneta muy limpia y bien cuidada, me trataron muy bien se los recomiendo a toda mi gente. No se ban a repentir.

The main issue I've had with this car is learning its vast number of controls, some of which are in strange places (such as at the end of the directional signal stalk) and are not clearly marked. The gearshift, for example, is counter-intuitive, and is moved backwards to go forwards, and vice versa-unlike most cars, it doesn't really move and fit into a slot for the appropriate gear. For no fathomable reason, the rear view camera stays on when you then drive forward. The warning system, for a car crossing or a person crossing, is unreliable; for example, if you have the car in reverse, the car hasn't moved yet, but a person walks behind the car, the warning signal does not sound--it only sounds if the car is already moving in reverse (if the pedestrian was walking right behind the car, you already hit him or her). There are also other "features" that make no sense. On the other hand, the car is fun to drive, reasonably powerful, attractive (I think--my wife disagrees), comfortable (except that one feels remarkably many bumps in the road), and quiet.