Used BMW SUVs for sale near Medford, MA

On April 30th, 2021 I had an appointment at Prime Toyota for a humming sound I heard when I turn the steering wheel. At 6 am. I parked my car and left the keys in the dropoff box. Came back and pickup the car not checking the entire car. As soon as I got home with the car I noticed the right passenger side had dents and scratches. I called Prime and the call went to voice mail. My mistake one i never check the car before leaving the dealership and second when I call back I was very frustrated and didn't leave a message. I called the next morning and spoke with Lacey DaRose who told me to bring the car in. I drove all the way to Prime Toyota West Roxbury. Lacey went and spoke with the Fixed Ops Director Malinda Burgos who spoke to me like was stupid telling me she's not arguing. She then told me she would fix the car and gave me a rental within a week, I told her to put it in writing and she wrote on one of her business cards and gave it to me.Here's my intake on all this, You never inconvenience a customer. She should have taken the car the same day to have it fixed and gave me a car . She told me to give her a week to call and let me know when a rental will be available . A week for me is a liftime especially the incident happen right there at the dealership. I gave her 3 business days. I called on the third business day and left her a messages she never called back. I was very upset the forth day and drove up to Prime Toyota, and met Alwin customer relations at the new Parkway Toyota and he made my day. I told him what had happened and he took care of the problem right away. He took my car and have it sent to the body shop and gave me a rental. Also Jason DaSilver both gentlemen were awesome and I honestly had no intention of going back to this dealership until I met these professional men. I just want to say thank you to Alwin from customer Relations and Jason Dasilver for such great customer service and your my only reason for going back to this dealership. Your both truly remarkable.Thanks so much!

Love it. Car is comfy, quick and the wonderful B58 Twin-Scroll Turbo I6 makes all the right noises! Awesome daily driver. Period! Interior has all of the amenities you could ever ask for. Ride is luxury-oriented but also can grip & RIP through the corners, almost as well as any sports sedan out there pretty much.

Andrew is great dealing with customers. I had a tough situation that he was gracious enough to Accommodate. I highly recommend working with him on your vehicles

Jude of the Service Department was a true gentlemen and very helpful and courteous. He explained the process accurately throughout the entire service maintenance process.

This is the best X5 I've ever owned. I've been using it for 2 years and this is my 4th BMW. It has never disappointed me, it's a fantastic SUV. I hope the next model will show the same success. I think the 3.0-liter engine is at its best.

I have been a very satisfied customer for decades. Consistently excellent service. Dottie in the service department is truly top notch.

This is my 2nd BMW after keeping my previous 528 for over a dozen years ! Still going strong but had to change. After test driving a few, came back to BMW... Its like Apple, once you get an iPhone, it is hard to switch ! Bought a CPO, which gives us more time. Nice car. Good power. Have to constantly check the speedometer to ensure we stay within limits ! So silent and smooth... Love it !

Since the 90’s I have owned 5 used BMWs. Once you drive them you don’t change horses. I have been bringing them for service there since 2009. Great service and no need to wait for parts as in other garages. They are stocked. And they treat the earlier models (older) BMW customers as well as they treat someone who is either buying a brand new one or has a new one. They run the cars through the wash when finished and wipe down the interior and vacuum - and it is a very classy touch. The wifi is strong so you can get work done when you are waiting for a repair. It’s painless.

Had a flat tire went in and out so quick. Excellent service, place neat. Will definitely recommend this dealership. You don?t need appointment for this kind of issue.

It's all about the B58 in the M40i. I dinged it one star on comfort because this little SUV rides quite "sporty" even in Comfort mode. I absolutely love this about the car, but I could see how some would feel this is too harsh as it is not a luxurious, cushy ride. But tuck this little beast into a fast corner and it's just...wow! This little German SUV is a sleeper. While the X3M is very nice, the M40i is the perfect balance in my opinion. BMW has really stepped up their game in the X3.

Great to do business with,very helpful and informative.would buy again from them when the time comes

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Not sure why all the poor reviews, but I have had nothing but positive experiences with this dealership. As for someone that has had many, many cars in my lifetime, buying my 3rd BMW was a no brainer and this store seemed to have more stock of certified cars than any other. Ill always gravitate back to a Herb Chambers, since I bought two Lexus from the Sharon store and had a great experience with their sales and service (although I would never by another Lexus, but thats a different story). Herb Chambers dealerships are all about exceptional customer service and great relationships for the long term which is what I like. From start to finish, this dealership had great communication from online, text and in person and Ahmed, my sales person was exceptional, friendly and professional and I could not ask for anything better. Great service, great people and quality cars , I would highly recommend this dealership. The location is not ideal, and it is a smaller dealership with mostly cars in the showroom, but they do an excellent job.

This is my second interaction with this dealership and I work with the same guy every time. Freddy, he is absolutely amazing. Above and beyond not once but twice. Delivered my new purchase to me an hour away. Always a pleasant atmosphere, the service department guy’s are awesome too!

STAR AUTO MALL: Worst car dealer EVER! I bought a 2017 BMW X3. They never checked the car! I had problems immediately! I called, emailed & texted... Star Auto Mall would NOT return my calls, texts or emails! I went to BMW dealer, and they found lots of issues! Wires hanging down, tires rubbing, etc. It cost me $480 to fix it! I billed Star Auto Mall, and it looks like they're just chucking me the finger!! AVOID these incompetent thieves! Here's links to my issues with the car they sold me! https://thebassplayer.com/BMW-Bill.pdf https://thebassplayer.com/BMW-1.mp4 If I don't get a check by the end of the month, a lawyer friend told me it's a slam dunk in small claims count.

Kat in Danvers was so great to work with. She helped me find the right car for my budget. I just graduated college and have a limited budget. She got me a great deal and the experience was very pleasant.

My wife and I are very pleased with our BMW X3. I am impressed with the performance and the way it handles. I have owned and driven many autos this by far one of the very best.

They were excellent. They got me right to the car I was looking for and They did not attempt to add any illegitimate fees to increase the price. They got the car ready for me so I could pick it up the next day ready to go. The experience of getting a car from this place went as well as it could have gone. I highly recommend them. The person who helped me was Frank Santino and he was easy to work with.

Purchased 2 years ago. Drives like a rocketship. handles extremely well. no issues thus far, just regular maintenance. Interior is very well designed and very comfortable. The caro area is well designed as well.

I recently purchased a pre-owned vehicle at the AutoMax in Framingham. I have bought many cars in my lifetime but I can honestly say, this was one of the best car buying experiences I've had in a long time. This was my first time at AutoMax of Framingham and I was able to find the right vehicle, with the right options and at a fair price (compared to your competitors). However, what really made the experience worthwhile and very appreciable was the salesperson Matheus. "Matt" is really a great salesperson. Much different from others I have met and dealt with. Matt is extremely Knowledgeable and professional - Great Hire and Asset! I will continue to do future business with AutoMax and will refer my family and friends as well. Mark

Great car love bmw very reliable never had any mechanical problems great in the deep snow Excellent acceleration Handles and drives like a sport score

Great service very friendly and professional. No stress with test driving or even "talking numbers" it was a great experience and will go back there again.

The car meets all my needs. Comfortable easy to handle quiet and fun to drive. Plenty of space for carrying everything. Totally love the ride.

Excellent service, very attentive and accommodating, A1 customer service today, huge shout out to Steven Hurley who helped me today, so polite and helpful, thanks Steven!

I bought a 2021 BMW X5 4.0 with the M Sports Package and this had been one of best vehicles ever owned. The reliability, comfort and curb appeal adds to it value. I traded a 2016 Lexus GX 460 for the X5 and have no regrets!

Chris is great! Highly recommend this dealership for all BMW related needs. Have had great experiences so far. Thanks for the great care. Take care

Elena in customer service was friendly cans thorough and kept me informed during the visit! Repairs were on time. Would recommend to anyone wanting quality.

Best vehicle I have ever purchased. The ride, handling, power, performance, comfort and even fuel economy is impressive. Now I get what the big deal is about BMW's

Most of my dealings were with Chan. He kept me updated throughout the process without putting any pressure on me to buy or not to buy. I finally did purchase a2020 Fiat 124 spider Abarth. The car is everything Chan said it was. Couldn’t be more pleased.

its really a amazing when i sit on seat then i realize like a king so i will recomend to everyone which they want to live luxurious life or resemble like a king

I just bought my brand new car and I had Jason Plante as my sales person. He was really friendly and helpful with the whole process. It was my first time at this dealership and I was able to make a deal in the same day without any frustration. Thank you, Jason Plante for your help and time. Clenir Venades

I love this car I bought it for my wife for her Birthday and she just loves it. The ride is great and all the extras it has it perfect

Got an appointment quickly...service problems attended to and done in a day. Service representative called and explained what needed to be done to get my approval.

Had an excellent experience it was accomplished in a timely manner and service advisor - George Flaherty was superb. All work was accomplished as we had discussed.

This vehicle was very fun to drive, it is comfortable and sporty, and the handling was excellent. Barely any issues, just overall a great driving experience.