Used BMW SUVs for sale near Peninsula, OH

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

This vehicle has has taken my wife and me cross-country, as well as several other long distance trips, with a sum total of only one flat tire and no other mechanical, nor electrical issues at all! Any repairs have been moderate and frankly expected given the high number of miles (150,000 so far) on it. I expect to keep it for another year and a half.

Denise and Frankie made the process so smooth- and I love that they were able to get me exactly wha I was looking for!! Highly recommend!!

STAR AUTO MALL: Worst car dealer EVER! I bought a 2017 BMW X3. They never checked the car! I had problems immediately! I called, emailed & texted... Star Auto Mall would NOT return my calls, texts or emails! I went to BMW dealer, and they found lots of issues! Wires hanging down, tires rubbing, etc. It cost me $480 to fix it! I billed Star Auto Mall, and it looks like they're just chucking me the finger!! AVOID these incompetent thieves! Here's links to my issues with the car they sold me! https://thebassplayer.com/BMW-Bill.pdf https://thebassplayer.com/BMW-1.mp4 If I don't get a check by the end of the month, a lawyer friend told me it's a slam dunk in small claims count.

Paul was a great service advisor when I came in for my 6 month maintenance on my vehicle. The videos and documents he provided to me while I was waiting for my vehicle, kept me informed throughout the entire process. Very friendly employees at this Lexus dealership and excellent customer service overall.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Matt Martin is an amazing person and car salesman. This is the second car I’ve bought from him and I will follow him where ever he works.

I bought a 2021 BMW X5 4.0 with the M Sports Package and this had been one of best vehicles ever owned. The reliability, comfort and curb appeal adds to it value. I traded a 2016 Lexus GX 460 for the X5 and have no regrets!

Meghan was so sweet and helped me find a great car and answered all my questions!

Exceptional experience servicing recall. Cory made it easy. It was raining and drove right in. Got a replacement car for the day. A a a

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

This is the best X5 I've ever owned. I've been using it for 2 years and this is my 4th BMW. It has never disappointed me, it's a fantastic SUV. I hope the next model will show the same success. I think the 3.0-liter engine is at its best.

Always amazing. I drive 40 minutes to this dealership and I have another BMW dealership 5 minutes from my house. Warm, welcoming and efficient. They keep me informed at all times.

Bough from Pavlo! Was easy to work with! Love the vehicle! Will purchase again from North Coast

1. BMW has relinquished transmission service, WHY? They DO NOT make their transmissions and the builder, another German company does and has a full service recommend sheet, with miles and correct fluids, et al. Now that's a load of crap. All transmission need servicing like any part with fluid traveling through it! So when your Trany goes out, you are looking a $4000+ easy, Thanks BMW for that PLANNED OBSELENCE! 2. No dip stick and access to change your oil or the very small oil gasket, NOT THE OIL FILTER, will cost you over $1000 in labor, TO ACCESS and a $14.08 part! 3. Ridiculous depreciation the minute you drive off the lot. I can buy a 2022 X7, retailing north of $95,000 for around. $50,000 and CPO/Certified with around 35-45,000 miles. 4. Very fun to drive, quality feel, twin turbo power I like, the profile is amazing on my 2017 X5. Don't like the body style changes. 5. You pay $65,000 or more and have to pay extra, with one package to get the Harmon Kardon stereo. xxxx, for that much in the price tag I should get the Bowers and Wilkins. 6. 9.5 and 10.5 wheels and tires make it look "mean". But no rotation and you will wear out the front tires in about 25,000 miles. Run flats are harsh and do not last. So, get an "S" model and gain gas mileage, rotate and balance tires and unless you live in a cold climate, the XDrive is a waste of additional sticker shock. of money. 10. The interior colors, mine is brown leather, are nauseating, at best. Orange looking leather, white leather-are you kidding me? And, the old standby Black!

Andrei Dragomir was awesome and very helpful we bought from him before and would always go back to him . Everyone at the dealership were helpful.

Husband has wanted a BMW since the 1980’s. Other priorities in life happened, so there you go. Fast forward to August 2020. Time to trade in the tired 2012 Ford Escape. Dealership has a 2014 BMW X3 25i in blue water metallic. Sold! Comfortable, QUICK!, with navigation, parking sensors/backup camera, heated steering wheel, etc. This is a gas sipper considering it takes premium fuel. Not a fan of the brake dust that turns the beautiful front wheels black, but we just keep up with cleaning them. So far so good. Seems to be reliable so far despite the reviews on the exorbitant maintenance costs German cars incur “when they get older”. This will be driven by retired husband about 2-3 times a week, so hopefully it will treat us well on maintenance costs. Bought a one owner, 72,000 miles, regular maintenance performed BMW, and to be honest, it’s not just husband that loves it!😀 Documented)

I had a great experience when I bought my x4 at Cleveland BMW. Odin Greene was a very good sales person. He saw to it that all my requests were taken care of. I saw the car I wanted online, he held it for me until I could get there from DC, and all the transactions went smoothly. All other personnel were equally as cordial. Again, I was very satisfied with the service I received from BMW of Cleveland.

The main issue I've had with this car is learning its vast number of controls, some of which are in strange places (such as at the end of the directional signal stalk) and are not clearly marked. The gearshift, for example, is counter-intuitive, and is moved backwards to go forwards, and vice versa-unlike most cars, it doesn't really move and fit into a slot for the appropriate gear. For no fathomable reason, the rear view camera stays on when you then drive forward. The warning system, for a car crossing or a person crossing, is unreliable; for example, if you have the car in reverse, the car hasn't moved yet, but a person walks behind the car, the warning signal does not sound--it only sounds if the car is already moving in reverse (if the pedestrian was walking right behind the car, you already hit him or her). There are also other "features" that make no sense. On the other hand, the car is fun to drive, reasonably powerful, attractive (I think--my wife disagrees), comfortable (except that one feels remarkably many bumps in the road), and quiet.

Quick to respond to several messages. Seemed interested in helping me with the purchase and asked what they could do to make me happy

I have this car for 26,000 miles now. This is the best X5 that I have ever owned. The new engine is great on the xdrive 40i. No need for the M60. 0-60 in 3.9 seconds. Handling is great. Tires and much better than on the previous generation. The ride is tight and comfortable. They did an awesome job. Hopefully, this car will last as long as my previous 2010 X5.

Working with Robert was great. He made everything easy, and was accommodating to all of my requests. Overall great experience and would recommend him to anyone looking for a car 👌🏼

Love my X5! Gives us room we need to travel heavy! This vehicle is amazing. It is super comfortable and the technology is amazing. I am a super proud BMW owner!

Just got a new Mazda thus week. I have had Mazdas since 1992 and never disappointed. They are dependable and reliable. The only time I have had any problems was when I was rear-ended by a semi years ago and even that was not the fault of my car. They are a dependable vehicle and not bad on price or looks! The staff is knowledgeable and friendly.

I frequently change cars because I love to learn and experience new vehicles. I bought a new 2020 RR Defender and traded it after 5 months for the X5. I wasn't really looking for a new car but fell in love with the X5 while accompanying a friend on a test drive. I really like that it handles like an ultimate driving machine. And the drive characteristics are extremely customizable. It's quiet, quick and comfortable. No squeaks or rattles - the RR had a few. It's a solid German example of automotive excellence.

I bought a Lincoln Mks, I am Very Satisfied, Matt and Mike made my buying experience very Easy and Thorough, Explaining Everything throughout the process. Great Guys, Great Environment and Great Experience. Alot of Beautiful Vehicles, Was Hard to Choose.. I VERY Much Recommend These Guy's and Establishment to Everyone!!

This vehicle was very fun to drive, it is comfortable and sporty, and the handling was excellent. Barely any issues, just overall a great driving experience.

Great experience,Todd helped me from start to finish,sent me photos and helped with shipping made my experience a pleasant one,

Bmw Akron is my go to for any service work, John LaValley in service there is a great advisor and is very accommodating. I’ve had many bmws over the years and I bring them all to the experts at Akron who always go above and beyond to coordinate service.

This is my 4th BMW. Love these cars. This one I have now is really a different car. The design and looks inside looks like a piece of art. The color is new. I love it. Manhattan Green.

My daughter found the Volkswagen Beetle she had been wanting for the longest time and Beechwood Porsche had it. Our experience with the salesman Kevin and the dealership was absolutely fantastic. We were in and out in less than 2 hours. She is extremely happy with the vehicle.

Beast of an engine twin turbo 8 Cyl, I can't wait for my next one M Series even more Torque and HorsePower, Tech is really lovely.

first time buying from Mercedes Benz of Willoughby but my experience was everything i expected from a Mercedes dealer . i have bought six Mercedes from Mercedes Benz of Sarasota in the past and Kevin Conant didn't disappoint me in my experience with Mercedes Benz of Willoughby being anything less. It was just as enjoyable if not better. Kevin and the finance are customer driven and have great people skills. thank you for making my purchase so smooth and easy.

I cannot believe that BMW put a 4 cylinder with turbo in an X3. It is the single problem I have with my car. otherwise it is perfect. The 6 cylinder in my 2005 was Awesome!!!!! BMW stands for Performance, GIVE IT.

Matt Shinn is very knowledgeable and professional. He went above and beyond to get us into our new GLE 53. Delivery was smooth, painless, and efficient. He is a great communicator and very accessible. We will definitely be customers for life.

I love this car I bought it for my wife for her Birthday and she just loves it. The ride is great and all the extras it has it perfect