Used BMW SUVs for sale near Richmond, NY

Without a doubt, the service has been consistent the best you can find in the Rochester area. From making the appointment, to getting the car was efficient and easy. Having the car washed after service is a nice plus. Everyone was easy and great to work with in this simple routine inspection. THANK YOU. Bob

Service advisor Patrick came through in an emergency while we were in the area on vacation at Seneca Lake. BMW assist transported my 2023 X3 (still under warranty) after I spoke to Patrick and he said he would see what could be done for me that afternoon! Turns out the problem was relatively minor and I was on my way by 4pm. Patrick helped to support my faith in the BMW brand I have driven exclusively for 25 years! Nice work Patrick thank you!

Biggest negative on the X5 is the run flat tires. I think they reduce the quality of the ride and at 5,000 miles had to replace two flat tires ---- non-repairable damage.

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.

Leonard made our experience great. Very knowledgeable and professional. I would highly recommend West Herr and Leonard.

It's all about the B58 in the M40i. I dinged it one star on comfort because this little SUV rides quite "sporty" even in Comfort mode. I absolutely love this about the car, but I could see how some would feel this is too harsh as it is not a luxurious, cushy ride. But tuck this little beast into a fast corner and it's just...wow! This little German SUV is a sleeper. While the X3M is very nice, the M40i is the perfect balance in my opinion. BMW has really stepped up their game in the X3.

I have been taking all of my vehicles to Universal Imports for 5 years now and have always been thrilled with the work. They have been able to effectively repair and acquire parts that are difficult to find. Will continue to use Mark and the family for all my car maintenance.

Thanks to Shawn, Salma and everyone at Offlease Orlando for getting my family into our dream car. You all were very helpful, effective, and so nice to us! We couldn’t be happier.

Alex was very helpful. He made the whole process of trading in my car and buying a new car so easy. He provided me excellent customer service. I am a long time customer of BMW Rochester because of the quality of the BMW and the excellent customer service.

I have this car for 26,000 miles now. This is the best X5 that I have ever owned. The new engine is great on the xdrive 40i. No need for the M60. 0-60 in 3.9 seconds. Handling is great. Tires and much better than on the previous generation. The ride is tight and comfortable. They did an awesome job. Hopefully, this car will last as long as my previous 2010 X5.

Phil is the most charismatic salesman I’ve ever known, he had every detail in mind to make sure I got what I wanted and he was smiling all the time, great experience! Thanks.

The 2024 BMW X1 is nimble and responsive. It has an excellent memory for self-driving the car to back out of tight parking spots along the path the driver used to get into it. The car feels spacious inside and is easy to get into. My observed hwy mileage is 36mpg @ 75mph and 22mpg in suburban driving. It’s defects are: 1) the driver must learn how to start from a stop to avoid a sluggish pick-up or a sudden forward jerk; 2) the owner’s manual does not include directions for setting up the electronics, so the owner must resort to a complex cryptic in-car system that is difficult to sort through; 3) the built-in navigation system's is hard to use; the owner will resort to Waze or Car Play; 4) the car is bumpy on rough surfaces, and vibrates like a massage unit on washboard.

Service was meticulous in evaluating all systems in my 2024 X3. It took a bit longer given the tech’s care in documenting everything but it gave me confidence in the vehicle and the West Herr dealership. Highly recommend them.

I have been a BMW owner for over 20 years as also my family is and my son just purchased his first New Mercedes through West her. They’re all wonderful experienced and have great advice. Also the service and the service department is beyond excellent you’re made to feel like you’re the only one in the room. Brianna has been a great consultant and right on top of everything. Thank you to all of them. we continue to be BMW Mercedes owners for a very long time.

Drives smooth. Great with the electronics. The car is very high tech and up to date. I would definitely recommend this car !! Very spacious and has alot of leg room!

Excellent driving experience. Safety features exceptional. Heads up display very useful. Body style super. Red metallic paint very attractive. Visibility with all the cameras a serious plus.

This is an update from my February 1, 2019 review. I have now owned the vehicle for nearly seven years. I’ve personally driven nearly 20,000 miles in it. The vehicle now has nearly 50,000 miles on the odometer. I purchased it certified pre-owned from a BMW dealership. I have maintained the vehicle to manufacturer specifications. I have only paid for routine maintenance. I have paid for zero repairs. My previous review is confirmed. Full disclosure, two repairs were covered under warranty by the BMW dealership when I purchased the vehicle and one other repair was performed by a different BMW dealership due to their mistake during a routine service.

If you want an SUV that is not bulky and still have the feel of driving a sedan, this is the vehicle for you. It is very comfortable on road trips, better than the X1 or X3 when it comes to how comfortable the seat is for the driver. I test drove other X models and the seats were not as comfortable and they felt bulky and more like a truck than a car on the road. This is definitely a crossover with all of the luxuries of a sedan in an suv.

Great place to buy a vehicle. Great selection and excellent customer service. I will definitely recommend them to everyone

This is my 6th BMW, love the feel and handling. Would not drive anything else! It is fantastic! Love it! Every day, can’t wait to drive it!

Great car. Wish it didn't come with run flat tires which I believe lessens the quality of the ride, and they wear out quickly. Other than that, no real complaints. Car is truly the ultimate driving machine.

The best handled large SUV I ‘ve ever drive. Much better than my previous large Mercedes SUV. Or my previous Land Rover Some of the plastic adornments outside looks cheap.

Reliable and high performance BMW x1 with excellent value for the money. It’s exactly the same as an x3, but smaller cargo space. Easily fits 2 rear passengers.