Used BMW cars for sale near Willoughby Hills, OH

My service advisor Cory was professional and personable. There should be more like him in his job.Overall I'm pleased with the service and the facilities.

I bought a 2021 BMW X5 4.0 with the M Sports Package and this had been one of best vehicles ever owned. The reliability, comfort and curb appeal adds to it value. I traded a 2016 Lexus GX 460 for the X5 and have no regrets!

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

Our 2016 works flawlessly! We are so pleased we just purchased a very low mileage one with $15,000 in options which should make this one even more pleasurable,

Paul was a great service advisor when I came in for my 6 month maintenance on my vehicle. The videos and documents he provided to me while I was waiting for my vehicle, kept me informed throughout the entire process. Very friendly employees at this Lexus dealership and excellent customer service overall.

I am new to BMW and so far I am loving it, especially the way it handles the road and the overall comfort of the car

Was in the market for a pre-owned vehicle. After searching for a few days, ended up at Valley Motor. My salesman, Kevin, was very congenial and gregarious. Walked me through a few vehicles with a test drive in each. He wasn't pushy but was very eager to meet me where I wanted to go price and model wise. We struck a deal and signed some paperwork. I had unfortunately ran out of time that day, so had to pick up the vehicle the following day. Kevin was not working that day, but set me up with Kyle the previousday, who also did a fantastic job of taking care of me and my disabled father. I'll always remember a dealership, whether they treated me well or dropped the ball. Because of both Kevin and Kyle treating me so well, as well as my disabled father, I will definitely shop there when I need another vehicle.

I absolutely love this car. Sleek design, very sharp looking. Drives like a dream. It takes a bit to learn where controls are for dash but, once you got it down, its easy.

Dominic Defina was my on site coordinator. Good customer rep. Easy check in and kept me informed of everything. Great representative for Spitzer! Checked warranty that I purchased when buying the vehicle and kept me informed of all my options. Very Happy Customer

It's all about the B58 in the M40i. I dinged it one star on comfort because this little SUV rides quite "sporty" even in Comfort mode. I absolutely love this about the car, but I could see how some would feel this is too harsh as it is not a luxurious, cushy ride. But tuck this little beast into a fast corner and it's just...wow! This little German SUV is a sleeper. While the X3M is very nice, the M40i is the perfect balance in my opinion. BMW has really stepped up their game in the X3.

Roman was amazing to work with! Honda of Cleveland Heights is a great dealership if you are looking into purchasing/leasing a new or used vehicle! They are very attentive and knowledgeable in the business! They do their best to get you in and out quickly but also making sure you have all the questions you have, answered! If you’re looking into getting into a car come up to Honda of Cleveland Heights and ask for Roman! Thanks Honda of Cleveland Heights!

Love it. Car is comfy, quick and the wonderful B58 Twin-Scroll Turbo I6 makes all the right noises! Awesome daily driver. Period! Interior has all of the amenities you could ever ask for. Ride is luxury-oriented but also can grip & RIP through the corners, almost as well as any sports sedan out there pretty much.

Quick to respond to several messages. Seemed interested in helping me with the purchase and asked what they could do to make me happy

Love my X5! Gives us room we need to travel heavy! This vehicle is amazing. It is super comfortable and the technology is amazing. I am a super proud BMW owner!

Bryan was super accommodating, pretty smoothe transaction. The car was definitely in showroom ready condition!

I've had the 2025 X3 30 now for 5 months and it is great! It replaces our 2022 X3 that was recently totaled and both passenger walked away with just bruises so it is a safe car! This is one reason I purchased another X3. Big difference on the interior panel than the 2022 as everything has gone to touch screen for all controls which I not real fond about, even the owners manual is on the touchscreen software, The twin turbo gives plenty of power and the gas milage has improved from the older model. The gears change smoothly and the ride is also smooth. You now get a spare tire since BMW did away with the run flat tires which I hated as they did not wear great. The accessories offered in their package covers everything you want in an auto. I don't understand why the rear exhaust are hidden though as I like the chrome exhaust on my old 2022. This year the 3 was redesigned and it is slightly bigger.

I've bought a lot of cars over the years and Alex and the management at Streetsboro VW made this the easiest purchase I can remember (except for the 500 mile drive to get there!). Throughout the process they were reasonable and easy to work with. I was completely satisfied with the buying experience and would highly recommend the dealership to anyone looking to purchase a car.

I love this car I bought it for my wife for her Birthday and she just loves it. The ride is great and all the extras it has it perfect

I worked with Michael Lentine today to buy out my lease on my 2022 Ionic 5. He was professional, courteous & respectful. I've used this dealership for all the required maintenance and their service department is excellent.

I love the car and at the same time I can't help to hate it. What I love about the car would be the luxurious interior, comfortable and quiet cabin, smooth ride, ease of access, and a few extra features that were put in as an add-on. What I don't like about this car would be the poor fuel economy for the 30i model, especially when compared to the B-58 engine. Apple carplay connection issues, no option for remote start unless I want to void warranty, and no option for the iDrive Recorder App. Exterior Styling - 8.5/10 Interior Styling - 9/10 Comfort - 9.5/10 Cargo space - 8.5/10 Driving smoothness - 9.5/10 Horsepower - 7/10 Fuel Economy - 3/10 It's been an overall fun car to get around in. It's easy to get in and out of, smooth on bumpy roads, and it is quiet. The fact that only 2022 models and newer offer remote start and iDrive recorder is a big disappointment. But I think my biggest disappointment would be the fuel economy. As I had the B-58 in the past and averaged out 11.5L/100km and in this X3 am averaging 13.5/100km which was worse than my pick up truck. I might not keep this car for long-term just because of how poor the fuel economy is.

I bought a Lincoln Mks, I am Very Satisfied, Matt and Mike made my buying experience very Easy and Thorough, Explaining Everything throughout the process. Great Guys, Great Environment and Great Experience. Alot of Beautiful Vehicles, Was Hard to Choose.. I VERY Much Recommend These Guy's and Establishment to Everyone!!

This is my 2nd BMW after keeping my previous 528 for over a dozen years ! Still going strong but had to change. After test driving a few, came back to BMW... Its like Apple, once you get an iPhone, it is hard to switch ! Bought a CPO, which gives us more time. Nice car. Good power. Have to constantly check the speedometer to ensure we stay within limits ! So silent and smooth... Love it !

I got a fair deal on a recent purchase. Working with Eric was a pleasure. I would shop there again.

This is the best X5 I've ever owned. I've been using it for 2 years and this is my 4th BMW. It has never disappointed me, it's a fantastic SUV. I hope the next model will show the same success. I think the 3.0-liter engine is at its best.

The service department at Mentor Audi is the best! Pat is my favorite. Always helpful, clear, and friendly helping you understand what your car needs. Love Audi Mentor Great Team!

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

Thanks to Shawn, Salma and everyone at Offlease Orlando for getting my family into our dream car. You all were very helpful, effective, and so nice to us! We couldn’t be happier.

This dealer ship is an awesome place to buy a car from. They work with you no matter what your credit and will get you into a car

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

Great car love bmw very reliable never had any mechanical problems great in the deep snow Excellent acceleration Handles and drives like a sport score

Drives and looks good. We have another car and don't drive it that much but it has been reliable so far.The body style is very impressive and interior is reddish leather love it

I enjoyed working with this dealer! The owner is a solid guy who is a good communicator, straightforward, and sincere. He knows his vehicles and treats them well, which makes the shopping experience very comfortable. We never felt pressured, and we really appreciated his generosity in accommodating OUR tight schedule for a test drive. Thank you, Z!

The 2017 BMW X5 is the ultimate SUV that meets all my needs. It perfectly balances driving experience, comfort, practicality, and luxury. Driving the X5 is a joy, with its powerful engine and responsive handling. The air suspension provides a smooth and comfortable ride that surpasses many peers. The spacious interior and well-crafted cabin offer a luxurious experience for passengers. The X5's practicality is satisfying, with an enormous cargo space and ample interior storage. Advanced technology and abundant comfort features further enhance its all-around capabilities. Overall, as a top-tier luxury SUV, the X5 stands out among its class and meets all my expectations for an excellent SUV. It remarkably combines driving pleasure, comfort, and practicality, delivering an outstanding overall experience. The X5 is undoubtedly a top choice in its segment, worthy of consideration.

Good selection of Premium Brands at very reasonable prices. Dealer is nice and professional. Vehicle was clean and serviced. Overall very good experience. Highly Recommend.

This my first BMW x5 sdrive. I bought it used with 61,000 miles. Everything works perfect. I just had it serviced at BMW of Murrieta California and as expected it showed with no issues. Came out with flying colors! Poor

I purchased a vehicle from Carena Motors as an out of state buyer and I honestly could not be happier with the experience. Buying a car from another state can come with a lot of uncertainty but the entire process was smooth transparent and stress free from start to finish. The vehicle was even cleaner than described which truly exceeded my expectations. The photos and description were accurate and there were no surprises when the car arrived. If anything it looked better in person. That alone says a lot about the integrity of this dealership. Kacper went above and beyond throughout the entire process. He was extremely responsive answered every question thoroughly and kept me informed at every step. He made sure all the paperwork and details were handled properly which made buying from out of state feel just as easy as buying locally. I absolutely love my BMW X5 and could not be happier with the purchase. It drives great and was clearly well cared for. It is clear that Carena Motors takes pride in their vehicles and in how they treat their customers. I would absolutely recommend them to anyone especially out of state buyers who are looking for an honest professional and straightforward car buying experience. I would not hesitate to do business with them again.

I worked with Brandon Powe on a BMW purchase. Not only was he extremely professional and knowledgeable, he also provided amazing post purchase assistance with my desired modifications. I’ve referred two people since my purchase and they all appreciate Brandon’s top tier salesmanship. I’ll definitely be back when the time is right.