Used BMW cars for sale near Willoughby Hills, OH

Hassle free, informative and easy. Jack Hunt is a true asset to this dealership. He really should be teaching salespeople how to interact with customers!

This my first BMW x5 sdrive. I bought it used with 61,000 miles. Everything works perfect. I just had it serviced at BMW of Murrieta California and as expected it showed with no issues. Came out with flying colors! Poor

Was in the market for a pre-owned vehicle. After searching for a few days, ended up at Valley Motor. My salesman, Kevin, was very congenial and gregarious. Walked me through a few vehicles with a test drive in each. He wasn't pushy but was very eager to meet me where I wanted to go price and model wise. We struck a deal and signed some paperwork. I had unfortunately ran out of time that day, so had to pick up the vehicle the following day. Kevin was not working that day, but set me up with Kyle the previousday, who also did a fantastic job of taking care of me and my disabled father. I'll always remember a dealership, whether they treated me well or dropped the ball. Because of both Kevin and Kyle treating me so well, as well as my disabled father, I will definitely shop there when I need another vehicle.

I absolutely love this car. Sleek design, very sharp looking. Drives like a dream. It takes a bit to learn where controls are for dash but, once you got it down, its easy.

Very helpful and low pressure. We got a great deal and everyone was nice and walked us through. We are a cash buyer and everyone treated us great.

I have this car for 26,000 miles now. This is the best X5 that I have ever owned. The new engine is great on the xdrive 40i. No need for the M60. 0-60 in 3.9 seconds. Handling is great. Tires and much better than on the previous generation. The ride is tight and comfortable. They did an awesome job. Hopefully, this car will last as long as my previous 2010 X5.

Amazing attention,I really like my SUV ,more than I expected,my first experience with Kia ,I will recommend

This is my 2nd BMW after keeping my previous 528 for over a dozen years ! Still going strong but had to change. After test driving a few, came back to BMW... Its like Apple, once you get an iPhone, it is hard to switch ! Bought a CPO, which gives us more time. Nice car. Good power. Have to constantly check the speedometer to ensure we stay within limits ! So silent and smooth... Love it !

Renee was great! The staff did a great job all the way around! Very good experience

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Had a wonderful experience at Honda Cleveland Heights. Wendy was very personable and professional. Would recommend her to family and friends.

Love it. Car is comfy, quick and the wonderful B58 Twin-Scroll Turbo I6 makes all the right noises! Awesome daily driver. Period! Interior has all of the amenities you could ever ask for. Ride is luxury-oriented but also can grip & RIP through the corners, almost as well as any sports sedan out there pretty much.

I've bought a lot of cars over the years and Alex and the management at Streetsboro VW made this the easiest purchase I can remember (except for the 500 mile drive to get there!). Throughout the process they were reasonable and easy to work with. I was completely satisfied with the buying experience and would highly recommend the dealership to anyone looking to purchase a car.

I bought a 2021 BMW X5 4.0 with the M Sports Package and this had been one of best vehicles ever owned. The reliability, comfort and curb appeal adds to it value. I traded a 2016 Lexus GX 460 for the X5 and have no regrets!

Shout out to Nathan at carface auto aales. I literally handled everything from home, came to the lot, test drove two great carspicked one signed the paperwork and drove off. The whole process was super fast and easy. He explained my contract clearly and made sure I understood everything. Couldnt be happier with my new Ford highly recommend working with Nathan.

This vehicle was very fun to drive, it is comfortable and sporty, and the handling was excellent. Barely any issues, just overall a great driving experience.

Quick to respond to several messages. Seemed interested in helping me with the purchase and asked what they could do to make me happy

The service department at Mentor Audi is the best! Pat is my favorite. Always helpful, clear, and friendly helping you understand what your car needs. Love Audi Mentor Great Team!

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.

I bought a Lincoln Mks, I am Very Satisfied, Matt and Mike made my buying experience very Easy and Thorough, Explaining Everything throughout the process. Great Guys, Great Environment and Great Experience. Alot of Beautiful Vehicles, Was Hard to Choose.. I VERY Much Recommend These Guy's and Establishment to Everyone!!

The main issue I've had with this car is learning its vast number of controls, some of which are in strange places (such as at the end of the directional signal stalk) and are not clearly marked. The gearshift, for example, is counter-intuitive, and is moved backwards to go forwards, and vice versa-unlike most cars, it doesn't really move and fit into a slot for the appropriate gear. For no fathomable reason, the rear view camera stays on when you then drive forward. The warning system, for a car crossing or a person crossing, is unreliable; for example, if you have the car in reverse, the car hasn't moved yet, but a person walks behind the car, the warning signal does not sound--it only sounds if the car is already moving in reverse (if the pedestrian was walking right behind the car, you already hit him or her). There are also other "features" that make no sense. On the other hand, the car is fun to drive, reasonably powerful, attractive (I think--my wife disagrees), comfortable (except that one feels remarkably many bumps in the road), and quiet.

Very professional, knowledgeable, courteous, & sensitive to our needs. CJ answered all questions & AJ provided a fair proposal.

I love this car I bought it for my wife for her Birthday and she just loves it. The ride is great and all the extras it has it perfect

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

This my first BMW x5 sdrive. I bought it used with 61,000 miles. Everything works perfect. I just had it serviced at BMW of Murrieta California and as expected it showed with no issues.

Fantastic inventory and customer service… worked with the new Baltimore dealership - Aaron and staff are on point!

Biggest negative on the X5 is the run flat tires. I think they reduce the quality of the ride and at 5,000 miles had to replace two flat tires ---- non-repairable damage.

I enjoyed working with this dealer! The owner is a solid guy who is a good communicator, straightforward, and sincere. He knows his vehicles and treats them well, which makes the shopping experience very comfortable. We never felt pressured, and we really appreciated his generosity in accommodating OUR tight schedule for a test drive. Thank you, Z!

The 2017 BMW X5 is the ultimate SUV that meets all my needs. It perfectly balances driving experience, comfort, practicality, and luxury. Driving the X5 is a joy, with its powerful engine and responsive handling. The air suspension provides a smooth and comfortable ride that surpasses many peers. The spacious interior and well-crafted cabin offer a luxurious experience for passengers. The X5's practicality is satisfying, with an enormous cargo space and ample interior storage. Advanced technology and abundant comfort features further enhance its all-around capabilities. Overall, as a top-tier luxury SUV, the X5 stands out among its class and meets all my expectations for an excellent SUV. It remarkably combines driving pleasure, comfort, and practicality, delivering an outstanding overall experience. The X5 is undoubtedly a top choice in its segment, worthy of consideration.

Good selection of Premium Brands at very reasonable prices. Dealer is nice and professional. Vehicle was clean and serviced. Overall very good experience. Highly Recommend.

Fantastic vehicle with low maintenance. Still rides like new. Just had first incident with the passenger restraint light coming on the dashboard and will need to see what that’s about.

Straightforward and haggle-free buying and trade-in experience, no pressure at all. They are highly recommended.

It's all about the B58 in the M40i. I dinged it one star on comfort because this little SUV rides quite "sporty" even in Comfort mode. I absolutely love this about the car, but I could see how some would feel this is too harsh as it is not a luxurious, cushy ride. But tuck this little beast into a fast corner and it's just...wow! This little German SUV is a sleeper. While the X3M is very nice, the M40i is the perfect balance in my opinion. BMW has really stepped up their game in the X3.

I purchased a vehicle from Carena Motors as an out of state buyer and I honestly could not be happier with the experience. Buying a car from another state can come with a lot of uncertainty but the entire process was smooth transparent and stress free from start to finish. The vehicle was even cleaner than described which truly exceeded my expectations. The photos and description were accurate and there were no surprises when the car arrived. If anything it looked better in person. That alone says a lot about the integrity of this dealership. Kacper went above and beyond throughout the entire process. He was extremely responsive answered every question thoroughly and kept me informed at every step. He made sure all the paperwork and details were handled properly which made buying from out of state feel just as easy as buying locally. I absolutely love my BMW X5 and could not be happier with the purchase. It drives great and was clearly well cared for. It is clear that Carena Motors takes pride in their vehicles and in how they treat their customers. I would absolutely recommend them to anyone especially out of state buyers who are looking for an honest professional and straightforward car buying experience. I would not hesitate to do business with them again.

I worked with Brandon Powe on a BMW purchase. Not only was he extremely professional and knowledgeable, he also provided amazing post purchase assistance with my desired modifications. I’ve referred two people since my purchase and they all appreciate Brandon’s top tier salesmanship. I’ll definitely be back when the time is right.

Everyone there is friendly and helpful. Shout out to Gayle for her great assistance for our purchase

STAR AUTO MALL: Worst car dealer EVER! I bought a 2017 BMW X3. They never checked the car! I had problems immediately! I called, emailed & texted... Star Auto Mall would NOT return my calls, texts or emails! I went to BMW dealer, and they found lots of issues! Wires hanging down, tires rubbing, etc. It cost me $480 to fix it! I billed Star Auto Mall, and it looks like they're just chucking me the finger!! AVOID these incompetent thieves! Here's links to my issues with the car they sold me! https://thebassplayer.com/BMW-Bill.pdf https://thebassplayer.com/BMW-1.mp4 If I don't get a check by the end of the month, a lawyer friend told me it's a slam dunk in small claims count.

They were very professional and efficient. Great knowledge of the vehicle. Atmosphere and showroom were top-notch!

Unreal performance and the absolute best of both worlds... in sport plus it is a BEAST. Period. Like less than 4s 0-60, regardless of official specs. In eco I'm getting 40mpg!! Show me another car that does that and looks this good doing it.